capitaloneshopping.com Bewertungen 

479
•
TrustScore 1 von 5

1.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I'm very disappointed in this site. I used Capital One Shopping over Rakuten several times when booking Viator excursions for my last trip. Now when I've completed the trip, I look at the website an... Mehr ansehen

Bewertet mit 1 von 5 Sternen

My CapitalOne Shopping account was hacked and the person that accessed my account illegally redeemed my rewards for a gift card and used the gift card. I've submitted 4 help requests to report the fra... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I got the same fantastic offers they stalk my browser history several days in a roll. So my son who got very tight budget on college decided to purchase a couch from JC Penny for the $100 back on >$30... Mehr ansehen

Bewertet mit 1 von 5 Sternen

If I could I would leave negative rating. I had dollars accumulated, linked my credit card so I could get a gift card & then all my Capital One shopping rewards disappeared down to $1.75!!! This sit... Mehr ansehen

Unternehmensdetails


Kontaktinformationen

1.1

Ungenügend

TrustScore 1 von 5

479 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1.1

Alle Bewertungen

(479)

179 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

well capital one offers are a scam

well capital one offers are a scam, dont bother clicking on them because they wont honor them, i clicked on lego.com one, spend $20 and get back $10, never got $10 back on my account, emailed customer service because the is no number to talk to a person about it, sent them the all the information they needed, sent invoice of purchase and sent screenshot showing payment made threw my capital one bank account, and still they claim my purchase was not valid, to get $10 back, so they are very deceptive, deceitful and a scam , dont bother clicking on those offers, there scams

26. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This "extension" is a scam

This "extension" is a scam. They don't tie it to the credit card that is being used. It is tied to an email address on which you use the card. I have a ton of email addresses that I use for various purposes on different sites.
You click on their links to get the cash back but you cannot cash it unless you also have a number of PHONE NUMBERS (not VoIP either) to "verify" the account, after the purchase has been made.
They won't allow consolidation of accounts or to change the email address either.
It's a COMPLETE SCAM and Capital One allows them to continue doing what they doing. SHAME ON CAPITAL ONE for allowing this scam with their cards!!

21. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terminated my account for no reason

Terminated my account with a large balance for no reason. Was using the app as intended without no obvious ToS violation. Their ToS essentially says they can terminate your account for no reason at all whenever they want. Definitely use some other cash back site other than this, seems very scammy.

22. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

My Capital One Shopping rewards are Gone

If there was a negative rating option I would have used it!!! I had,$193 in rewards and they disappeared, fell off my account 😡

I contacted Capital One Shopping and they are telling me that there is nothing they can do to reinstate them. I have contacted Capital One and they escalated my complaint however nothing has been done.

6. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Use ANY other rewards program

I don't have a problem with waiting for rewards to be credited, although they certainly take longer than Honey or Rakuten. What I take issue with is their wildly unpopular selection of gift cards as rewards. Ebay dropped gift cards on their end so I can understand that, but unless there's a large, diverse retailer in the mix they're virtually useless. Home Depot is the only retailer right now that is not an extremely specialized rewards option. Imagine if they had the pull to carry Amazon or Walmart gift cards. Instead, they are content with DSW, Ulta Beauty, Kay Jewelers, Sunglass Hut.... you get my drift. The selection is pathetic.

15. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Top scam

if there was a possibility of negative five star this one desrves it. Total sham. Never paid anything and novel ways to deny all rewards after the purchase. No legitimate customer service.

10. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This company is a complete FRAUD

This company is a complete FRAUD! I used it for years accumulting enough points for a $200 Bed Bath and Beyond gift card. When trying to use the gift card at BED BATH & BEYOND, the balance is $0. I have contacted Capital One and Bed Bath and Beyond multiple times and they say it is not their issue and point fingers at each other! I have completely lost faith in either company.

10. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Most of the offers turn out to be…

Most of the offers turn out to be fraudulent -- maybe there's some fine print I don't see, but most of the time the deals I follow through on are deemed 'ineligible.' I think the system is that if you've ever taken an offer on a specific merchant before, you can't have more, even if they keep sending you emails. Very frustrating! I suspected the positive reviews are planted.

8. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

WOW- a total ripoff

WOW. So disappointed in the capital one shopping rewards program. At first, it was great. Then I started noticing amounts I was supposed to be earning were constantly being 'adjusted' down even though I wasn't returning anything. The final straw was going from having over $30 available to spend to that changing to a NEGATIVE $17 balance. They literally took back a $50 reward I had earned AND used to purchase a gift card. Then, or course, I received a vague canned answer as to why. I uninstalled the extension and deleted my account.

30. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Refuse to payout

They have paid out some small offers but when I put my renovation cost (homedepot) for thousands of dollars, they just refuse to pay out, customer service keeps blame for it even though they have no concrete reason to offer me.

1. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I wish I could give zero stars you get…

I wish I could give zero stars you get an email or go on their website to buy something to be able to get the rewards and every time there's a problem that they didn't see the shopping trip or something you send them all the receipts screenshots and they still say oh it must've disconnected or I navigated away from the screen. It's all a bunch of bs and they should need to close this website down. 15 out of 15 trips they had to give me a manual adjustment after submitting everything I had for proof but yet now they said I'm out of manual adjustments, even though I showed them and all the documentation and was owed adjustments from the beginning now that it's been past my 90 days that I can't return something lucky enough for them. It's too late in the companies win because it's too late to return anything and they won't give you your rebate.

6. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

So frustrating

So frustrating! I click the link FROM THEIR email, make the purchase while never leaving the site, use their credit card but only rarely get the reward promised. There is absolutely no help to be had for this apparently common problem. Worse, after you've already purchased, they'll send an even more enticing offer. It feels like a scam.

28. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This website is doing fradulent things

This website is doing fradulent things. They'd attract you with exclusive deals but after you placed the order, completely complying with their terms, they'd deny you rewards and fabricate a bunch of disclaimers that were never communicated with you. Their customer service is not helpful, would not look into the details, and would only reply with automatic messages.
Stay away from them.

31. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

The Help Center would not investigate a fraud on my record.

I used this service for years and liked it quite a bit. Recently, I spent quite a bit on a hotel, and had a large amount of credit due back to me. A day after it was posted I noticed that all but the cents had disappeared and someone had bought a Macy's Gift Card off my record. I changed both my email and Capital One Shopping passwords, but despite that, the next 2 credits that came due were quickly converted by someone else into Macy's gift cards. The help center stated that they could only provide a one-time courtesy replacement for the first card, but they showed no interest in investigating the issue. Although I went to the website within an hour of when they notified me that the credit was posted (as soon as I was able) it had already been converted into a Macy's gift card. I checked with Macy's that evening: all 4 cards had zero balances. They said they had no way of tracking who made the purchases. Capital One said they could do nothing more, and I should take it up with the merchant. Since I changed my passwords between fraudulent occurrences and no person I know has access to my email, I believe that it was either a bot, or an inside job.

28. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

It's like playing russian roulette

It's like playing russian roulette, you don't know if you are actually going to get the advertised deal until far after you buy it. You rarely get the deal. This should actually be illegal

26. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

EXPECT THE CAPITALONESHOPPING APP TO FAIL YOU

For the most part the site works as it should. you activate your reward and make your purchase and the app picks up the transaction and lists your expected reward. But, since December I have had at least 6 occasions where the app never picked up my transaction/credited my reward. Customer service wants you to PROVE everything when their app fails. Trying to get help for what you expected and deserved when you made your purchase is like having to be a defense attorney in a court case where YOU are on trial. They will deny, deny deny and refuse to give you what you rightly deserve when using their site. My advice: TAKE SCREENSHOTS OF YOUR ACTIVATED REWARD OFFER WHEN IT POPS UP ON YOUR SCREEN AT THE TIME OF PURCHASE!!! treat each purchase as if you EXPECT THEIR APP TO FAIL and not pay out what they say they will. They will give you the run around and make you feel like you are the one who did something wrong when it is not your fault. PROTECT YOURSELF AND YOUR EXPECTED REWARDS. Their app sucks. And their customer service is worse. If you do dispute their failure to offer you the advertised reward expect at least a 30 day wait period to contact them and a 10 email exchange back and forth before you feel you are getting anywhere. Also, should you go online to search out what reward was offered by capitaloneshopping for a particular vendor on the date, you will find that it is nowhere to be found and no public listing of this information is available, so with out your PROOF/SCREENSHOT OF THE ACTIVATED REWARD they will treat you like you are lying.

7. Juni 2026
Bewertung ohne vorherige Einladung

Ist dies Ihr Unternehmen?

Beanspruchen Sie Ihr Profil, um Zugang zu den kostenfreien Business-Tools von Trustpilot zu erhalten und die Beziehung zu Ihren Kunden zu stärken.

Kostenfreien Account erstellen

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr