Unfortunately, I agree with many of the other one star (ie, zero star) reviews. The battery I received was 24Wh NOT 34Wh as listed. Best charge was 21,000, but that very quickly deteriorated to 16,000... Mehr ansehen
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Das sagen Bewerter
This review is for the second replacement battery for my 2017 HP Spectre X360 from Canada Laptop Battery. After the factory battery failed, the first replacement lasted almost five years. Not bad at... Mehr ansehen
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Having never purchased a battery from this source before, the price and reviews were a big part of my decision. Happily, this replacement battery for my Dell XPS13 (9350) exceeded my expectation.... Mehr ansehen
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Easy to navigate web site. Found the replacement battery for my almost 10 year old Dyson DC61 easily. Ordering was smooth. Shipped and arrived within 3 days. Battery was well packed. The little sc... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
We specialize in providing high quality replacement batteries for various brands of laptops/notebooks in Canada. And we are passionate about the pursuit of excellence, so every time you purchase our products, you can expect to find excellent batteries ...
Kontaktinformationen
Richmond 6751 Elmbridge way,British Columbia, V7C4N1, Vancouver, Kanada
- service@canadalaptopbattery.com
- canadalaptopbattery.com
4.3
Hervorragend
470 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Second battery for my laptop
This review is for the second replacement battery for my 2017 HP Spectre X360 from Canada Laptop Battery. After the factory battery failed, the first replacement lasted almost five years. Not bad at all. Like the last time, installation was easy breezy. Thank-you for a great product again!
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Canadalaptopbattery
Dear John C,
Thank you very much for your continued support and for sharing your experience.
We are delighted to hear that your previous battery served you well for nearly five years and that your new replacement continues to meet your expectations. It’s also great to know that the installation was smooth and easy once again.
Your trust and loyalty mean a lot to us. We truly appreciate your kind words and look forward to serving you again in the future.
Kind regards
canadalaptopbattery.com Team
Unfortunate
Unfortunately, I agree with many of the other one star (ie, zero star) reviews. The battery I received was 24Wh NOT 34Wh as listed. Best charge was 21,000, but that very quickly deteriorated to 16,000. So, it's actually barely lasting longer than the original Dell 40Wh battery it was supposed to replace. At least I now have a spare battery ;-/
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Canadalaptopbattery
Dear Christopher Dunn,
We are deeply sorry to hear about the problem you are experiencing and we fully understand your concerns.
Regarding the capacity issue, it may be related to calibration or usage. We are happy to help you check further and provide a suitable solution.
Our support team has contacted you via email. To further confirm the battery issue, please check your inbox (including your spam/junk mail folder). If you have not received the email, please let me know and we can resend it immediately.
We will do our best to resolve the issue for you and provide after-sales service based on the specific circumstances.
Your shopping experience is very important to us, and we also take product performance issues very seriously, and will do our utmost to resolve them properly.
Kind regards
canadalaptopbattery.com Team
This was my second purchase
This was my second purchase and I have to say the product and service has been awesome. Thanks for the great service.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Canadalaptopbattery
Dear Jim Miles,
Thank you very much for your continued support and kind feedback.
We are delighted to hear that your second purchase has been just as satisfying and that both our product and service met your expectations.
Your trust means a lot to us, and we truly appreciate your loyalty. We look forward to serving you again in the future.
Kind regards
canadalaptopbattery.com Team
Awesome service and delivery
Awesome service and delivery! Thank you.
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Canadalaptopbattery
Dear Chris J,
Thank you very much for your kind feedback.
We are delighted to hear that you are satisfied with our service and delivery.
Your support means a lot to us, and we truly appreciate it.
Kind regards
canadalaptopbattery.com Team
It works and my client is satisfied
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Canadalaptopbattery
Dear Simon Lavoie,
Thank you very much for your feedback.
We are pleased to hear that the battery is working well and that your client is satisfied.
Your support is greatly appreciated, and we look forward to serving you again in the future.
Kind regards
canadalaptopbattery.com Team
Refund Refused For Defective Battery
One star is too high.
I purchased a battery from CanadaLaptopBattery.com last month and unfortunately it was a few millimeters too short. The battery has 6 tabs attached to it, so that I can screw it into my laptop but I was unable to do so since the battery was too short.
I contacted the company and send the numerous photos of the new battery they sent to me, my old battery and my laptop. I provided them with lots of information including the length and width of both batteries and the location of the tabs. I followed their installation instructions each time. We exchanged emails every day for over a week. If you read their return policy, you will see that they warn you that they will refuse to issue you a refund unless you provide them with all information, photos and videos that they request and then they deliberately ask you for ~100+ pieces of information, specific photos and specific videos over the course of weeks so that they don't have to refund your money.
Sound crazy ??? Don't believe me ??? Well, you will if you have to return a defective battery to them. LOL
In the end, they believe they sent me the correct battery but were surprised it didn't fit and would not give me a prepaid return shipping label or issue me a refund.
30. März 2026
Bewertung ohne vorherige Einladung
Antwort von Canadalaptopbattery
Dear Customer:
Thank you for providing such detailed feedback.
We sincerely appreciate the time and effort you have invested in this process, as well as the multiple photos, comparison images, and relevant information you have provided.
After carefully reviewing all the materials you submitted, we can confirm that the product shipped to you aligns with the specifications outlined in your order. However, we also acknowledge that there are indeed noticeable differences between the battery you received and your original battery. Please rest assured that your case has now been escalated and is being directly handled by our After-Sales Support Team. They will maintain continuous communication with you and, based on the specific circumstances, provide you with an appropriate and fair resolution.
We wish to emphasize that our guiding principle is to always support our customers with a sense of responsibility, and to address any concerns you may have in a transparent and professional manner. Your case is currently receiving our highest level of attention, and we are fully committed to ensuring a satisfactory outcome for you.
Thank you once again for your patience, understanding, and cooperation.
Sincerely,
canadalaptopbattery.com Team
Dell XPS 13 9300
The website was easy to use and had all the information I needed. The 1 year warranty and 30 day return policy made me comfortable with the purchase.
The battery arrived in a few days and it came with tools and picks which were helpful. It also comes with a guide book for batteries in general. I’ve only been using the battery for a day so I cannot comment on its longevity. However, my Dell reported it as “excellent” health and it can hold a charge.
It is also great to support a Canadian business.
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Canadalaptopbattery
Dear Gordo:
Thank you so much for your detailed feedback.
We are pleased to know that you found our website easy to use and that your warranty and return policies gave you confidence in your purchase. We are also pleased to know that the battery arrived on time and that the included tools and guide were helpful during installation.
We are pleased that your device shows an "Excellent" battery health rating and is working well so far. We hope it continues to meet your expectations.
Thank you for your support—it means a lot to us.
Sincerely,
the canadalaptopbattery.com team
Bought from the right place!
Bought a battery.
It shipped quicker than expected
Product was better than expected.
I like that they confirmed ordering the correct one. So when I installed it it was an exact match. No unhappy surprises. Thanks!
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Canadalaptopbattery
Dear Zachary Kessler:
Thank you so much for taking the time to share your experience.
We are delighted to know that your order arrived faster than expected and that the product exceeded your expectations. We are also pleased to know that our compatibility verification service ensured you received the correct batteries, making the installation process smooth and easy.
Providing accurate support and reliable products is always our top priority. Your feedback is invaluable to us and motivates our team to continue providing you with an excellent service experience.
Sincerely,
canadalaptopbattery.com Team
Easy to find, great service.
Easy to navigate web site. Found the replacement battery for my almost 10 year old Dyson DC61 easily. Ordering was smooth. Shipped and arrived within 3 days.
Battery was well packed. The little screwdriver was a bonus and useful. Battery changed and Dyson back in service in ten minutes!
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Canadalaptopbattery
Dear Fred Mattocks,
Thank you very much for taking the time to share your detailed experience.
We are delighted to hear that you found our website easy to navigate and were able to quickly locate the right battery for your Dyson DC61. It is also great to know that the ordering process was smooth and that the delivery was fast.
We’re especially pleased that the battery was well packed and that the included screwdriver was helpful during installation. It’s wonderful to hear that your Dyson is now back in service so quickly.
Your positive feedback means a lot to our team and motivates us to continue providing reliable products and a convenient shopping experience.
Kind regards,
canadalaptopbattery.com Team
Battery life before degradation too short
No complaints about the seller, purchase, or shipping. The battery was the proper size etc. So it plugged right in nice and easy. Worked great to begin with but less than a year in it's going dead before the vacuum can get back to the base station after less than a year. Original battery was over 3 years old before it started doing that. Unfortunately my Shark does not have the ability to set the threshold voltage or percent to tell the vacuum to return to base. It goes from 20% to dead in seconds.
I contacted them and they were willing to give a significant rebate on a second battery. Hopefully that first battery was an outlier. I won't know for another year.
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Canadalaptopbattery
Dear Brian Roden:
Thank you for taking the time to share your experience with us.
We are pleased to know that your order, shipping, and installation process went smoothly, and the battery initially worked well with your vacuum cleaner. However, we regret to inform you that the vacuum cleaner's runtime has been shortened, and it automatically shuts down before returning to the charging dock.
Battery performance can sometimes be affected by a variety of factors, such as usage habits, charging cycles, and the device's power management system. In some cases, a rapid drop in battery level from around 20% to shutdown may also be related to the device's battery calibration.
Please rest assured that we take product quality very seriously. We recommend that you contact our customer service team and provide your order information so that we can review your issue and provide further assistance. If the product is still under warranty, we will do our best to find a suitable solution for you.
Thank you again for your feedback and for giving us the opportunity to provide service.
Sincerely,
canadalaptopbattery.com Team
The website is well designed
The website is well designed. I was able to identify what sub-model of battery I needed. Shipping was prompt and on time.
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Canadalaptopbattery
Dear Grant:
Thank you so much for taking the time to share your feedback.
We are pleased to know that you found our website easy to use and were able to find the correct battery model for your device. We are also pleased to know that your orders were shipped quickly and on time.
We are committed to providing a clear website experience, reliable products, and efficient service. Your positive feedback means a lot to us and motivates our team to continuously improve.
Sincerely,
canadalaptopbattery.com Team
New battery for my Asus Gaming laptop…
New battery for my Asus Gaming laptop is working great so far. Was pretty easy to replace it. Quick shipping. Thanks!
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Canadalaptopbattery
Dear Curtis Pirson,
Thank you very much for taking the time to share your feedback.
We are pleased to hear that the new battery for your Asus gaming laptop is working well and that the replacement process was easy for you. It is also great to know that the shipping met your expectations.
Your satisfaction is very important to us, and your positive feedback encourages our team to continue providing reliable products and efficient service.
Please feel free to contact us if you need any assistance in the future.
Kind regards
canadalaptopbattery.com Team
La batterie est exactement comme décrite
La batterie est arrivée dans le bon délais et était exactement comme décrite. Mon portable HP fonctionne très bien maintenant. Le prix est très bien, les frais de livraison raisonnables et la communication excellente.
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Canadalaptopbattery
Cher Richard,
Merci beaucoup pour votre commentaire positif ! 😊
Nous sommes ravis d'apprendre que la batterie est arrivée à temps, qu'elle correspond parfaitement à la description et que votre ordinateur portable HP fonctionne désormais à merveille.
Nous mettons tout en œuvre pour vous offrir un service d'excellence et votre satisfaction est notre plus grande motivation.
Cordialement,
canadalaptopbattery.com Team
Expect Hours of Work for a Refund/Replacement
They sent me a defective battery. I've had to dedicate about three hours of my time to receive a refund. Not worth the trouble.
Reply to Canadalaptopbattery: Your return/warranty policy is a 50% refund. That is not acceptable for a product that does not work.
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Canadalaptopbattery
Dear John,
We are sorry to hear that your battery is defective. I will help you resolve this issue as soon as possible.
Currently, based on the information you provided, we cannot find your order in our system. Please provide one of the following information so that we can locate your order immediately:
1. Order number (from your order confirmation email), or
2. The email address you used when placing the order, or
3. Tracking number and recipient's name/address.
Once the order is located, we will review your case and confirm the subsequent return/exchange procedures according to our policy.
Best regards,
Canadalaptopbattery.com Team
My "go to" replacement battery source.
This is my 3rd or 4th battery order from Canada Laptop battery over the years. Whether it was for my own, my kids or a friend, CLB is the go to Canadian source for replacement batteries.
They provide quality products, fast shipping and include the correct tools you might need to complete the replacement.
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Canadalaptopbattery
Dear vicntc,
Thank you very much for your continued trust and support over the years.
It truly means a lot to us that you’ve chosen Canada Laptop Battery multiple times — for yourself, your family, and your friends. Being considered your go-to source for replacement batteries is the highest compliment we could receive.
We’re pleased to know you’re satisfied with the product quality, fast shipping, and the included tools to make installation easier.
We sincerely appreciate your loyalty and look forward to serving you again in the future.
Best regards,
Canadalaptopbattery.com Team
Asus Laptop replacement Battery
The on line ordering platform very easy to use, came exactly when they said and installation was great it was a great fit with longer wiring which is what I needed.
Thank you
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Canadalaptopbattery
Dear Donna Etherington,
Thank you very much for your kind feedback.
We’re delighted to hear that the ordering process was easy to use, the delivery arrived as expected, and that the battery installation went smoothly. It’s especially great to know the longer wiring was exactly what you needed and provided a perfect fit.
We truly appreciate your support and are glad we could meet your expectations.
Best regards,
canadalaptopbattery.com team
Read the comments from other customers before you buy
I bought a 10.8V 8800 mAh HP Pavilion DV6-1253CA replacement battery for my laptop. It came with a 1-year warranty from the manufacturer, AolsteCell, so I thought that, as with previous batteries bought for other laptops, this battery should last 3 years as I primarily use my AC power cord when using my device. I would only need to charge the battery maybe once every 3 - 4 weeks. Same routine as with previous batteries. Much to my surprise however, the battery started to noticeably fail to hold a charge at about month 8 and by month 10 or 11, I couldn't get more than about 1/2 hour run time on a full charge. In total, I probably charged the battery maybe a dozen times max before it wouldn't hold any charge. A big waste of money. Would not buy this brand/product again.
30. September 2025
Bewertung ohne vorherige Einladung
Antwort von Canadalaptopbattery
Dear Doug Wilson:
Thank you for your message.
We have reviewed your order placed in October 2024.
We understand your concerns about battery performance. However, battery life is not solely determined by the number of charge cycles. Even with infrequent charging, lithium-ion batteries will naturally age due to chemical degradation. Prolonged high-capacity storage, high-temperature environments, and continuous connection to a power adapter can accelerate capacity decay.
While many users expect their batteries to last for years, actual lifespan varies depending on usage and environmental conditions.
Therefore, if you can provide relevant information regarding a significant decrease in runtime within one year, we would be happy to review your application.
Although the original warranty has expired, as a gesture of goodwill, we will offer a discount to returning customers if you decide to purchase again.
Please contact customer service to let us know how you would like to proceed.
Sincerely,
canadalaptopbattery.com team
Good battery, delivered quickly.
Having never purchased a battery from this source before, the price and reviews were a big part of my decision. Happily, this replacement battery for my Dell XPS13 (9350) exceeded my expectation. It arrived quickly and well packaged. It contained the necessary tools to complete the installation. It was a perfect fit and had ample charge for initial testing. After the 15 minute simple installation, and a 1.5hr top up for full charge, the laptop is now restored to like-new condition. I'll buy from here again.
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Canadalaptopbattery
Dear AntMan,
Thank you so much for taking the time to share such a detailed and thoughtful review.
We are especially pleased to know that as a first-time customer, you have confidence in our product and that the battery performance exceeded your expectations. We are delighted to hear that your Dell XPS 13 (9350) laptop is now brand new and was successfully installed using the included tools.
Providing reliable products, reasonable prices, and fast delivery is our goal, so your feedback means a lot to our team.
We look forward to serving you again in the future. If you need any assistance, we are happy to help.
Sincerely,
canadalaptopbattery.com team
Battery range is poor
The battery was a knockoff, which was ok but it does not get close to the original battery range. It drains quickly roughly 2 hours when the original was 10-12 hours.
Not satisfied - will not buy from canadalaptopbattery.
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Canadalaptopbattery
Hello,
We are sorry to hear that the battery does not meet your battery life requirements. I will help you resolve this issue as soon as possible.
Currently, based on the information you provided, we cannot find your order in our system. Please provide one of the following information so we can locate your order immediately:
1. Order number (from your order confirmation email), or
2. The email address you used when placing the order, or
3. Tracking number and recipient's name/address.
ook forward to your reply!
Sincerely,
canadalaptopbattery.com Team
so far so good- I just installed it so…
so far so good- I just installed it so cannot say anything about performance/durability. 4* only because the screwdrivers are made of cheap steel- the Lenovo idiots used max force to screwed in the battery- I had to remove to screws with pliers/screwdriver worn out together with the screws.
21. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Canadalaptopbattery
Dear Si Lui Dai:
Thank you for taking the time to share your honest feedback.
We are pleased to know that the battery was successfully installed and everything is currently working properly. We sincerely apologize for any inconvenience you experienced while using the screwdriver. Your feedback on the tool's quality is invaluable, and we will pass it on to the product team to improve the tools included in future kits.
If you encounter any performance or durability issues during use, please feel free to contact us—we are always ready to assist you.
Sincerely,
canadalaptopbattery.com Team
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