Buttercup Farm Bewertungen 

Good product
Good service
Good delivery

Very helpful when I contacted them. I was not sure on the size of pond liner required. Polite and knowledgeable. Quick delivery

The Obelisk supplied by Buttercup farm is really good , sturdy , robust .... constructed from square tubing with steel rings to complete easy assembly and.finished in a coat of black hammerite paint , looks great . It is now in situ and with a clematis beginning it's life within the obelisks column .
This "Obelisk" has ... in my eyes no competitor either in looks , sturdiness or price for its size and finish , I expect a long life from this garden feature ,
Thank you to Buttercup Farm .

I bought the Basset Hound potty feet as a gift for my sister. They arrived quickly and were very securely packed. My sister almost did not receive them. I wanted to keep them. They are lovely and are much better quality than expected. They also look exactly like a Basset Hound. My sister loves them.

Easy to find the item I was looking for. Nice and Easy check out. Great communication. Quick delivery. Great shopping experience 🤩

Buttercup farm supplied me with an Obelisk , and I have to say it is a beauty to behold , square steel bar with steel rings nuts and bolts supplied for easy assembly easy to build , sturdy robust with a beautiful hammerite finish ,other suppliers of obelisks bear no comparison to the one from Buttercup farm , they are
a thin wire manufactured , puny and with a limited life span , many thanks for this garden feature which will be with us a long long time .
Ron Stukley .

I actually bought a product 3 years ago and it was amazing then! Service delivery quality of product! I’ve moved house and moved the garden room but didn’t have rebuild instructions!! Customer service have found and provided these within a day! Cannot have any better service!!! Will certainly use for new products as I create my new garden and highly recommend!!! Thank you! Brilliant service!

Excellent price and speed of delivery. Great communication too. Delighted with the garden arch. Thank you.

The yacht weather vain I ordered is fantastic quality, arrived very quickly. I haven't put it up yet as its a wedding Anniversary present for my husband for our Ruby wedding anniversary, 20/4/2025

We had been looking for a large tortoise outdoor house for a long time.
We eventually found a selection at Buttercup Farm.
Ordering was very straight forward and they even accommodated a change to the specification.
It arrived on time and we are delighted with our purchase - it is extremely well made, solid , attractive and totally fit for purpose.
Our tortoise loves it and think she’s living in a palace.
Thank you.

Really enjoying my wildlife camera

A good straightforward web site, ease of ordering and a quick online answer to a question all resulted in a purchase that I am very happy with.

I ordered a six bottle wine carrier. The compartments were of different size and some were too small to fit a standard wine bottle.

Sparrow terrace, well made, bonus slide out bases for cleaning

I ordered an obelisk to grow a rose in. It was just the height I was looking for. It is well-made and easy to put together (a bit harder just on your own because the pieces slide about a bit!). The instructions are simple to follow. The delivery was timely.

High quality bird feeding station. Ordered and delivered within a few days. A really great shopping experience

Dreadful quality product and unaccommodating, defensive customer service.

You can probably tell a lot about a company by the way they respond to negative reviews. It’s clearly Buttercup Farm’s strategy to try and blame the customer for doing something wrong and dodge any responsibilities the company has in purveying sub-standard products.

I bought some lawn edging in September 24 from them which I didn’t open over the winter because of bad weather - I stored it in its packaging in my dry garage. On opening now, I realise what a dreadfully flimsy product it is. Cheap plywood held together with staples - basically it disintegrated when I tried to hammer it into the ground. I contacted Buttercup Farm to express my dissatisfaction and wondering about a warranty. Their only response was that they wouldn’t deal with the complaint because it was outside their 2 week window. There was no acknowledgement of their responsibility in selling a substandard, inadequate product that wasn’t fit for purpose. If the product itself is such poor quality, it should be immaterial when it’s reported back to the seller, certainly within the first 12 months after purchase.

Unfortunately, the lawn edging remains for sale on their website, which indicates how much notice they have taken of my complaint.

Ordered a duck platform, it was delivered ok. Then ordered an anchor which is an optional extra for the platform. The website allowed me to order and pay for the anchor as a separate transaction. A few days later the company contact me asking for £7.50 delivery cost for the anchor. I refused to pay it as 1) there was no delivery costs stated at the time of purchasing the anchor and 2) it clearly stated on the product page it was free delivery. I now understand free delivery applies when you purchase both the platform and anchor at the same time. Website does NOT clearly explain this and it allowed me to purchase the anchor separately with no delivery charge. After pointing this out to them along with significant usability issues on their website I invited them to show some customer service goodwill and send me the anchor while they absorb the delivery cost. They refused and gave me a refund for the anchor, I found them very arrogant and not prepared to address issues on their site that allowed this to happen. I see from other reviews this has happened before. I will never order from them again, they have no goodwill when they get it wrong, very arrogant company to deal with. Be aware of them, taking your order, hiding delivery costs and then pursuing you.

Requested a customised design and the hen shed arrived with the exact details as requested. Hen boxes on one side only. Personal delivery, friendly service and high quality goods. James was very helpful . The pre marked parts made building it a lot easier and we are very satisfied. Thank you.