The price and quality of the wooden gate was very good, delivery was very quick and efficient! Would highly recommend and certainly order from them again should the need arise! 10/10
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I ordered a pair of teak garden chairs on a 3 to 5 day delivery. These were sent via Evri. Unsurprisingly evri lost them. I reported this to Buttercups sales team and was promised they would look into... Mehr ansehen
Unternehmen hat geantwortet
Really happy with the quality of the half growhouse I ordered and the communications wuth Buttercup Farm. They contacted me to check about a safe place for the courier to leave the goods in case I was... Mehr ansehen
Totally brilliant experience from start to finish. Great communications, excellent value for money too. My beautiful lamp was not only much cheaper than other on line companies, but was delivered in... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
Buttercup Cottage, RH5 5RL, Walliswood
- 01306 628405
- info@buttercupfarm.co.uk
- buttercupfarm.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Hi goods ordered arrived on time in…
Hi goods ordered arrived on time in perfect condition very well packed and as described in the advert
We had a great price for the shed…
We had a great price for the shed ,after researching many sheds we chose Buttercup farm for the quality of the product ,after un packing it all looks as it should ,Haven"t put it up yet so will review again after erecting the shed many thanks.
Excellent service Thank You
Excellent service Thank You
Beautiful Umbrella Stand
Speedy shipping, well wrapped fragile product. Gorgeous umbrella stand :)
The service was incredible
The service was incredible. Nothing was a problem and questions were answered in super quick time. James was amazing with customer service. I will definitely use the company again.
Well made and stylish wellie box
The wellie box I ordered arrived within 10 days and was of good quality wood, pleasing to the eye and made well. A sturdy, stylish box with waterproof lid and hopefully will last and last! Perfect for storing my wellies, hats, gloves etc. and looks great in my rustic kitchen (although I could store it outside if I needed to). Useful for storing dog / pet food or anything else too!
Good communication
Good communication. Great price. Would recommend
Delivered when others failed too
I had ordered the Charles Taylor rocker bench from 2 other companies who after 3 weeks just cancelled the order without any information. I did an online chats with Buttercup Farm asking if I order from them could the assure delivery which they did. I ordered the bench hand was sent a delivery date of only a few days away. Didn’t hear anything more until it showed up at my door.
I’m really happy with the bench, it was easy to assemble and looks great quality.
Thank you Buttercup Farm, I would certainly order from the again.
Medium tree seat bench
Excellent service from start to finish kept me informed at all times.
Outdoor seat cushion - good value
Outdoor seat cushion arrived promptly. Not the best quality but good value!
Be careful this company is difficult to deal with. It took 6 days, despite numerous emails, to order - then the price had increased by 10%!! Product arrived damaged but that part was replaced.
Be careful of delaying tactics.
A poor company with poor delivery service
So I have given the company and opportunity to reply but they haven’t so rather than type it all out again below is the email I sent which details my experience -
Hi
Sorry for the tone of this email but I am rather annoyed with the delivery service of my item.
After ordering the furniture set you informed me that the company would be in contact to arrange delivery. Well they did not contact me and this week I was away as was my partner with work.
Checking my emails everyday and the web link you sent me I still had no idea when the item would be delivered.
So when my partner got home after a very long day at work she was rather cross to find the below, dumped on the pavement outside the wrong house -
image0.jpeg
God knows how long it was there for, and my neighbour who is disabled and in a wheelchair chair could not even go out until it was moved. Janie managed to unpack and move it as I was away so now I had a very cross partner and neighbours.
So I checked the pallet force web site to see the below summary -
Signed by Paul
This is clearly a lie as I was roughly about 200 miles away so now I am cross and annoyed.
Before I leave a negative review about my customer experience with you I thought I should give you an opportunity to offer some sort of explanation in relation to this chain poor service.
Kind regards
Paul Cox.
So in summary they take your money and the delivery company they employ turn up when they want without notice dump the item in the middle of the pavement blocking access and then lie that I have received, checked and signed for it.
Not acceptable ….
Padded garden chairs
Buttercup farm is a very good site,easy oredering ,good replys,and lots of choice.
Delivered item within days
Beautiful umbrella frame for wisteria
Beautiful umbrella frame for wisteria. Very sturdy large extremely well made and great value. Highly recommend.
Thank you Aimee for all your help. 🤗
Communication is poor
Products are good value, well made and if decent quality (excellent for the price)
Communication is the company's only downside, no information until the date of delivery - which was 8 days!!
More please!!!
Never used this company before but was searching for strong plant supports.
Found the item and I gave to say they are the best around, particularly given the price I would definitely buy more and wish they had an extended range.
Gazebo purchased via B&Q from Lemon Pavillion
Purchase 3rd of may bought a gazebo 4 x 3 this the canopy size not the frame which is a foot smaller all the way round. So be careful not to make any bases till this arrives. We had a faulty part also which hopefully will arrive tomorrow. After many emails which they are good at replying might need a nudge. Gazebo it self a bit flimsy compared to our last one which lasted 11 years with just one roof replacement. Only time will tell but I very doubt I'll get 11 years from this gazebo but after 3 weeks hopefully we will get it put up this week. I'll update when up with photos
Item well and acvurately described and…
Item well and acvurately described and arrived promptly as promised.
First time I have purchased from…
First time I have purchased from Buttercup Farm & am very pleased with my purchase of a metal stand and base for a wisteria. As yet haven’t planted the wisteria but the stand is very well made & the base makes the garden pot very secure. Delivery was quick & was kept informed. Highly recommend this company.
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