Buttercup Farm Bewertungen 

1'934
TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The price and quality of the wooden gate was very good, delivery was very quick and efficient! Would highly recommend and certainly order from them again should the need arise! 10/10

Bewertet mit 1 von 5 Sternen

I ordered a pair of teak garden chairs on a 3 to 5 day delivery. These were sent via Evri. Unsurprisingly evri lost them. I reported this to Buttercups sales team and was promised they would look into... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Really happy with the quality of the half growhouse I ordered and the communications wuth Buttercup Farm. They contacted me to check about a safe place for the courier to leave the goods in case I was... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Totally brilliant experience from start to finish. Great communications, excellent value for money too. My beautiful lamp was not only much cheaper than other on line companies, but was delivered in... Mehr ansehen

Unternehmensdetails


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

1934 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 66 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.4

Alle Bewertungen

(1'934)

111 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

Delivery time too long

Nice product and pleased with price but delivery time was long especially compared to other retailers. So long in fact that I had to contact customer service to chase the order. In my case it took around 7 days from order to dispatch then another 2 days waiting for delivery. Why can’t items be dispatched much more quickly ?

5. Februar 2026
Bewertung ohne vorherige Einladung
Buttercup Farm-Logo

Antwort von Buttercup Farm

Hello Stuart
Many thanks for taking the time to write a review. We are sorry to see that you only scored us 3 stars.
We sell a really wide range of different products and use different couriers, all delivery lead times are displayed on the product pages, some products are delivered next day delivery and some take longer. We try to be clear on this by displaying this information so that our customers can see it before they order.
We do hope you are pleased with your product.
All the best.
Katie
Customer Service Team

Bewertet mit 5 von 5 Sternen

When I phoned expecting to place an…

When I phoned expecting to place an order, I was a bit concerned that I couldn’t do that but had to do it online!!!!This made me a bit wary!!!???.But I did it , and got a lovely e mail explaining everything, and the man who was making it actually phoned me so that was very good customer service, so I was very pleased with the whole outcome and indeed the product, so well done!!!.👍

17. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Delivered so quickly!

The best thing was the delivery was arranged very quickly. It saved me time. The country cream stones complimented my existing lay in the garden. All round very good experience with Buttercup Farms.

20. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Give me the wrong advice just to get a sale

I had a very disappointing experience with Buttercup Farm. I spent around £300 based on their advice, only for the product to completely fail and end up in the skip.

They’ve since tried to blame the issue on the small amount of sand and shingle I used, claiming it was too heavy. In reality, it was only a very light sprinkle — far less than what a floating platform designed for something like a duck house would reasonably be expected to support. If anything, a few ducks standing on it would add more weight and it would potentially sink., so there was nothing excessive or incorrect in how it was used.

What’s most frustrating is that when I raised the issue, they refused to take any responsibility. Instead, they claimed I hadn’t asked the “right questions,” which feels like a convenient way of avoiding accountability. As a customer, you rely on a company’s expertise to guide you properly — not to be told afterwards that you should have known better.

Their response also included details that simply aren’t accurate, which makes the situation even more frustrating. Rather than trying to resolve the issue or offer any goodwill, they’ve chosen to shift the blame entirely onto me.

Poor advice, poor aftercare, and a complete lack of accountability. I would not recommend.

3. Februar 2026
Bewertung ohne vorherige Einladung
Buttercup Farm-Logo

Antwort von Buttercup Farm

Hello Ken,
We emailed you as below because we did not give you wrong advice. We are sorry that you felt this way, but this is not correct.

Hello Ken

Thank you for your email.

I have looked into this for you and we have recorded that we had a phone call with you where you did tell us that you would want to add some wire mesh around the platform, which we thought would be fine as wire is quite light weight. However, you did not ask us if the platform would take the weight of sand and shingle and had you done so, we would have advised against this.


These platforms can take the weight of the duck houses that we sell to go on them, but it seems that you have added excessive weight which we were not aware that you would be doing and this has caused the issue. We can only suggest that you remove the sand and shingle that you have added on top of the floating platform and this will resolve the problem. It is also good to bear in mind that the float is made from pressure treated timber and wood being a natural product, it will absorb water and depending on how much rain, the float will sit higher/lower on the water and it has rained a lot this month so this will also have a bearing on where the float will sit on the water.

I trust this is helpful, but let us know if you need any other help.

Kind regards
Katie
Customer Service Team

Bewertet mit 5 von 5 Sternen

Fast and reliable company

What a service!! Found these lamps for less than half price elsewhere. Amazing quality,and gorgeous, very speedy delivery and kept informed fron the company throughout . Would highly recommend. Thank you buttercup farm

10. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service, fast delivery times and prompt responses to queries. The sideboard I ordered is good quality and I would purchase from this company again.

19. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great company to deal with

Everything from ordering to delivery was straightforward and easy. Timescales were met and we were really pleased with the quality of our planters. Our community groups will love filling them with lovely plants to brighten up the outside of our community owned sports centre. Thank you Buttercup Farm.

5. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Lamp

Beautiful lamp exactly what I wanted, great value arrived on time quick delivery ,packed really well

13. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

CHARLES TAYLOR 2 SEAT GARDEN BENCH

Purchased a Charles Taylor 2 seater garden bench . This is a comfortable neatly crafted bench. Easy to assemble from flat pack. All components in tact. This outlet offered a good price and it came directly from Charles Taylor delivered in good time. Pays to shop
around. Available in garden centres ready assembled. Easier to gift in a flat pack. Checked components on delivery. Will buy Charles Taylor Brand again

9. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very competitive

The price of the item - an obelisk - was very competitive. It arrived in a reasonable amount of time and was well packed. I have yet to assemble it.

1. Januar 2026
Bewertung ohne vorherige Einladung

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