ButcherBox Bewertungen 

4'251
•
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Fantastic meat, excellent offers over the years to get “Free for Life” deals. Delivery is almost always amazing. Being in the Houston area we have had a couple of boxes arrive warm and customer servic... Mehr ansehen

Bewertet mit 2 von 5 Sternen

The meat is good quality but you cannot connect with customer service when needed. They have a customer service number but no one answers it. Doesn't matter the day of the week or the time of day.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

The changes to the ordering system make it take significantly longer to edit your box every order. It makes no sense whatsoever why anyone would think it’s an improvement. I have brought it up to them... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The quality of your meat/fish is great! I can definitely see a difference between cooking/eating your product vs the grocery store. I won’t even buy it from the grocery store anymore if I run out of s... Mehr ansehen

Unternehmensdetails

  1. Lieferant von Fleischprodukten
  2. auch in
  3. Fachhandel für Tiefkühlkost
  4. Feinkost-Metzgerei
  5. Fleischgroßhändler
  6. Lebensmittel-Lieferservice
  7. Metzgerei

Vom Unternehmen geschrieben

Meat and seafood that makes your life simpler is what ButcherBox is all about. We’re here to simplify your life. We obsess about quality standards so you don’t have to, and then deliver it right to your door. Our 100% grass-fed beef, free-range organic chicken, humanely raised pork, and wild-caught seafood offers a variety of high-quality meats meant to make mealtime as delicious as possible - at an amazing value. Shipping is always FREE, we deliver to your door on your schedule, and you can cancel anytime. Whether you’re a steak enthusiast or looking for family-friendly meal options we’ve got you covered with a concierge service that can help you plan your meals and provide you with cooking support and inspiration everyday! We’ll also keep you up to date on new products, highly discounted items, and freebies! We partner with people who are dedicated to doing the right thing—never cutting corners, and always looking for ways to improve. Discover why we’re the trusted source of high-quality protein for families across the country. If you're ready to give us a try, know that we have a 100% satisfaction guarantee!

ButcherBox Simple Satisfaction Guarantee

100% Satisfaction Guarantee

We have a 100% satisfaction guarantee - if an issue ever comes up, simply reach out to our customer service team at support@butcherbox.com, and they'll make it right.

Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

4251 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 77 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.2

Alle Bewertungen

(4'251)

3'146 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Do not get the salmon! Parasite ridden

Do not get the salmon! I found over 10 parasites within my Alaskan salmon, absolutely disgusting some of them over an inch long. If only I could upload photos on this to show the community. Stay away from the sea food! Foul

26. August 2026
Bewertung ohne vorherige Einladung
ButcherBox-Logo

Antwort von ButcherBox

Hi Dillon, thank you for bringing this to our attention. We understand how concerning it would be to find something unexpected in your salmon. Please reach out to our Customer Support team if you haven’t already so we can review the product details, assist with your order, and make sure the information is shared with our product team for further review.

Bewertet mit 3 von 5 Sternen

Last box I received was 90% thawed

Last box I received was 90% thawed. Company needs to ensure packaging is more reliable, especially when delivering to Arizona and 100 degree weather.

12. Juni 2026
ButcherBox-Logo

Antwort von ButcherBox

Hi Pat, thank you for sharing your experience. We understand how concerning it can be when an order is delayed in transit, especially during warmer weather. We’re glad you reached out to our Customer Support team and that a replacement was arranged for your order. We appreciate the opportunity to make things right and will share your feedback with the appropriate team.

Bewertet mit 5 von 5 Sternen

ButcherBox Rocks

We have been members of ButcherBox for about 6 months and are always excited to get the next box! The boxes arrive 2 days after being sent. The quality of the meat is awesome. We only get high end meats-no chicken, fish or pork. The prices of the chicken, fish and pork can be severely beaten by local stores! The prices of the steaks are comparable to local stores and sometimes better during their sales! Love not having to go to the stores and put up with the crowds and save on gas prices to and from the stores! 99% of the steaks we've received were perfect. The filets fall apart coming out of the package. So tender! Only gripe I have is the scallops are a little smaller than I prefer but the price per pound is great! Highly recommend trying it-free shipping and free meat for a year! The sale and deals between one box to the next are sometimes great-patience is the key!

24. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Never again. This company sucks.

I've been using ButcherBox for the better part of the last year. Meat quality is decent, but I canceled my subscription because decent meat is not enough to offset all the negatives. Customer service sucks.

First, a few annoyances. The plastic little packets could use a notch on the edge so one does not have to reach for scissors all the time. Also the packaging for the shrimp is idiotic. Why put the zipper in the middle of the bag and not the top? What's wrong with just keeping it on the top? Really irritating when I've opened a new bag and only need a small amount of shrimp and struggle to close the zipper because I can't get a good handle on it. Not all changes are innovation.

Now on to why I ended up canceling. Sometimes the box has shown up with the dry ice completely evaporated and needing to be put in the freezer immediately. That said, the last time I was supposed to receive my delivery, I was home all day. No one rang me on the intercom, no one tried to reach me. Next thing I know, the delivery update says the driver couldn't access my building.

Well, given what I knew about the dry ice situation, the box spending another night sitting in a warehouse was too big of a risk to take. In an age of increasing food safety issues, this was not a risk I was going to take.

They tried to deliver again the next day, but I refused delivery. The delivery driver made some excuse about the intercom not working and in the next breath asked about the building code. If the intercom was really broken, then how would the building code work?

The company has refused to do anything about this, as apparently I should have accepted the package (which was in all likelihood spoiled) and then reached out to customer service. What? Are you stupid? Why would I accept a package just to have to throw it away?

So they ate my money ($162) and I got nothing for it. Never again. I'll take my money elsewhere.

13. August 2026
Bewertung ohne vorherige Einladung
ButcherBox-Logo

Antwort von ButcherBox

Hi Susan, thank you for taking the time to share your experience and your feedback after being a member over the past year. We appreciate your comments regarding our products and packaging and will make sure they're shared with the appropriate teams. While we're disappointed that your experience ultimately led you to cancel, we appreciate the opportunity to have served you and wish you all the best moving forward.

Bewertet mit 5 von 5 Sternen

I like the convenience of ordering…

I like the convenience of ordering online and the variety of meat to choose from. I also like the constant sales that pop up during the month.
The support team are very helpful if there are any problems with your package or products. Very pleased.

18. August 2026
Bewertet mit 5 von 5 Sternen

I wish I started their program a long…

I wish I started their program a long time ago. I can budget easily every month knowing the price for meat isn’t going to flucuate. You have a lot of choices so every month when I get my box it is like Christmas. Until you have tried good quality meat, you don’t realize their is really a difference from store bought meat.

18. August 2026
Bewertet mit 3 von 5 Sternen

Arriving a day late???

Tracking said our box would arrive on a certain day. It did not. It arrived the following day. Fortunately, the meat was all still solidly frozen. This happened once before and we had to chuck most of it. Thankfully, BB replaced the whole box. Disasters averted.

17. August 2026
ButcherBox-Logo

Antwort von ButcherBox

Hi Wendy, thank you for sharing your experience. While unexpected carrier delays can occasionally happen during transit, we understand the inconvenience when a delivery arrives later than anticipated. We’re glad to hear everything in your latest box arrived solidly frozen and that our Customer Support team was able to make things right when you experienced an issue previously. We appreciate your feedback and your continued membership!

Bewertet mit 3 von 5 Sternen
ButcherBox-Logo

Antwort von ButcherBox

Hi Gerard, thank you for letting us know. If you receive an item with damaged or open packaging, please reach out to our Customer Support team so we can review the issue and help make it right. We appreciate you bringing this to our attention.

So funktioniert Trustpilot

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