Fantastic meat, excellent offers over the years to get “Free for Life” deals. Delivery is almost always amazing. Being in the Houston area we have had a couple of boxes arrive warm and customer servic... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The meat is good quality but you cannot connect with customer service when needed. They have a customer service number but no one answers it. Doesn't matter the day of the week or the time of day.... Mehr ansehen
Unternehmen hat geantwortet
The changes to the ordering system make it take significantly longer to edit your box every order. It makes no sense whatsoever why anyone would think it’s an improvement. I have brought it up to them... Mehr ansehen
Unternehmen hat geantwortet
The quality of your meat/fish is great! I can definitely see a difference between cooking/eating your product vs the grocery store. I won’t even buy it from the grocery store anymore if I run out of s... Mehr ansehen
Unternehmensdetails
- Lieferant von Fleischprodukten
- auch in
- Fachhandel für Tiefkühlkost
- Feinkost-Metzgerei
- Fleischgroßhändler
- Lebensmittel-Lieferservice
- Metzgerei
Vom Unternehmen geschrieben
Meat and seafood that makes your life simpler is what ButcherBox is all about. We’re here to simplify your life. We obsess about quality standards so you don’t have to, and then deliver it right to your door. Our 100% grass-fed beef, free-range organic chicken, humanely raised pork, and wild-caught seafood offers a variety of high-quality meats meant to make mealtime as delicious as possible - at an amazing value. Shipping is always FREE, we deliver to your door on your schedule, and you can cancel anytime. Whether you’re a steak enthusiast or looking for family-friendly meal options we’ve got you covered with a concierge service that can help you plan your meals and provide you with cooking support and inspiration everyday! We’ll also keep you up to date on new products, highly discounted items, and freebies! We partner with people who are dedicated to doing the right thing—never cutting corners, and always looking for ways to improve. Discover why we’re the trusted source of high-quality protein for families across the country. If you're ready to give us a try, know that we have a 100% satisfaction guarantee!
ButcherBox Simple Satisfaction Guarantee
100% Satisfaction Guarantee
Kontaktinformationen
311 Arsenal Street, 02472-2782, Watertown, Vereinigte Staaten
- 855-981-8568
- support@butcherbox.com
- butcherbox.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 77 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Do not get the salmon! Parasite ridden
Do not get the salmon! I found over 10 parasites within my Alaskan salmon, absolutely disgusting some of them over an inch long. If only I could upload photos on this to show the community. Stay away from the sea food! Foul

Antwort von ButcherBox
Last box I received was 90% thawed
Last box I received was 90% thawed. Company needs to ensure packaging is more reliable, especially when delivering to Arizona and 100 degree weather.

Antwort von ButcherBox
The protein is high quality but the…
The protein is high quality but the packing leaks when defrosting
The quality of the meats are really…
The quality of the meats are really good. Delivery has been good too. I enjoy receiving my box every month.
Every month healthy protein shows up…
Every month healthy protein shows up at my door. If there is a problem with my order, it is always resolved with no problems or hassles. Always a great experience.
ButcherBox Rocks
We have been members of ButcherBox for about 6 months and are always excited to get the next box! The boxes arrive 2 days after being sent. The quality of the meat is awesome. We only get high end meats-no chicken, fish or pork. The prices of the chicken, fish and pork can be severely beaten by local stores! The prices of the steaks are comparable to local stores and sometimes better during their sales! Love not having to go to the stores and put up with the crowds and save on gas prices to and from the stores! 99% of the steaks we've received were perfect. The filets fall apart coming out of the package. So tender! Only gripe I have is the scallops are a little smaller than I prefer but the price per pound is great! Highly recommend trying it-free shipping and free meat for a year! The sale and deals between one box to the next are sometimes great-patience is the key!
Great status update and no…
Great status update and no mis-delivery. Easy ordering system and great exclusive options for long term customers.
Never again. This company sucks.
I've been using ButcherBox for the better part of the last year. Meat quality is decent, but I canceled my subscription because decent meat is not enough to offset all the negatives. Customer service sucks.
First, a few annoyances. The plastic little packets could use a notch on the edge so one does not have to reach for scissors all the time. Also the packaging for the shrimp is idiotic. Why put the zipper in the middle of the bag and not the top? What's wrong with just keeping it on the top? Really irritating when I've opened a new bag and only need a small amount of shrimp and struggle to close the zipper because I can't get a good handle on it. Not all changes are innovation.
Now on to why I ended up canceling. Sometimes the box has shown up with the dry ice completely evaporated and needing to be put in the freezer immediately. That said, the last time I was supposed to receive my delivery, I was home all day. No one rang me on the intercom, no one tried to reach me. Next thing I know, the delivery update says the driver couldn't access my building.
Well, given what I knew about the dry ice situation, the box spending another night sitting in a warehouse was too big of a risk to take. In an age of increasing food safety issues, this was not a risk I was going to take.
They tried to deliver again the next day, but I refused delivery. The delivery driver made some excuse about the intercom not working and in the next breath asked about the building code. If the intercom was really broken, then how would the building code work?
The company has refused to do anything about this, as apparently I should have accepted the package (which was in all likelihood spoiled) and then reached out to customer service. What? Are you stupid? Why would I accept a package just to have to throw it away?
So they ate my money ($162) and I got nothing for it. Never again. I'll take my money elsewhere.

Antwort von ButcherBox
I like the convenience of ordering…
I like the convenience of ordering online and the variety of meat to choose from. I also like the constant sales that pop up during the month.
The support team are very helpful if there are any problems with your package or products. Very pleased.
Convenience and flexible to my changing…
Convenience and flexible to my changing schedule.
Never buy store bought meat again
I have been with them for a year and love the quality of meats. Great prices and deals all the time. So happy. Never buy meat in the store again!!!
I wish I started their program a long…
I wish I started their program a long time ago. I can budget easily every month knowing the price for meat isn’t going to flucuate. You have a lot of choices so every month when I get my box it is like Christmas. Until you have tried good quality meat, you don’t realize their is really a difference from store bought meat.
The trust in the value of the food.
The product
The product, the service & the quality of life gained all go hand in hand.
Amazing quality of meat
Meat quality is amazing and meat is always frozen. This is great when it gets dropped off and you are away.
Arriving a day late???
Tracking said our box would arrive on a certain day. It did not. It arrived the following day. Fortunately, the meat was all still solidly frozen. This happened once before and we had to chuck most of it. Thankfully, BB replaced the whole box. Disasters averted.

Antwort von ButcherBox
Quality is very good.
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