Website gave discount offer with free recycling of old unit. Sales staff did not validate. Old unit was not collected. Complaint made - no ownership taken. Passed from sales to customer service. Fin... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Website gave discount offer with free recycling of old unit. Sales staff did not validate. Old unit was not collected. Complaint made - no ownership taken. Passed from sales to customer service. Fin... Mehr ansehen
Unternehmen hat geantwortet
Had a query with an outstanding bill that I thought we had completed a direct debit for. Jesse understood the problem and forwarded a direct debit form immediately to ensure this didn't happen again.... Mehr ansehen
Unternehmen hat geantwortet
We are a new business customer, undertaking a procurement process to find a new supplier for our company. Matthew Richardson helped us along the way. From initially making contact to ordering was less... Mehr ansehen
Unternehmen hat geantwortet
Re:Francesca who Business Support Specialist Currys Business, 6th Floor, Merck House, Poole, Dorset, BH15 1TW. Francesca has provided me and my Company with a great service this saving muc... Mehr ansehen
Unternehmen hat geantwortet
Currys Business offers over 30,000 products at great prices across Computing, Consumer Electronics, Kitchen and Domestic Appliances and Mobile phones. Now with our Business Price Promise, UK businesses can be assured of great value for all their business purchases (see website for detail)
Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Antwort von Currys Business
Quick and responsive customer service. Danielle was very helpful

Antwort von Currys Business
Ella in customer services provided a prompt and helpful answer to my query in relation to a delivery. Providing a picture to show the appliance installed, was a nice touch that was much appreciated.

Antwort von Currys Business
Really great service from Grace and Ibukun at Currys in Horsted, Chatham.
Grace helped me find a laptop to suit what I needed for work, and pointed me to a great offer.
Ibukun, in the business centre, was so helpful too.
They were both really approachable and helpful, and made the whole experience surprisingly pleasant. I've since recommended a friend, who had been putting it off like I had been - and she went to Currys to get the same model of laptop.

Antwort von Currys Business
Ella in customer service was so helpful when dealing with my order that had an incorrect item shipped. Even refunded me with no quibble. I will be using Curry's again.

Antwort von Currys Business
I received an email from Curry's to state that they were unable to deliver the fridge freezer that I ordered however, I subsequently heard nothing else so I called customer services. Natalie was great in resolving the issue and the item was delivered within a few days. Great Customer Support, thank you

Antwort von Currys Business
Lacey was very helpful and responsive in assisting me with a return and obtaining the refund.

Antwort von Currys Business
Sophie provided a wonderful service on behalf of Curries to support us with payments

Antwort von Currys Business
I was apprehensive about using curry's again after such previous bad experiences but went ahead and here we go again money taken email received they have no record of purchase .
STAY WELL CLEAR

Antwort von Currys Business
Poor communication, they lost order on system had to pay again- 3weeks later I am still Awaiting a refund of £750.
It was lost in the system, not even sent out.
Delayed kitchen fitting by 2.5 weeks as they could not help due to system issues.
No care what so ever - even getting a refund is hard work.
Went into store to sort,was then passed from post to post, worst customer service I have ever come across.
Do not use them - you have been warned.

Antwort von Currys Business
payed for an order on 10/07/26 with delivery 11/07/26
order never turned up customer service next to useless online chat saying different to advisor on the phone now 13/0726 and no sign of my order despite currys marking as despatched 10/07/26 wont even let me cancel the order ive got to receive it then reurn for refund but no one knows when ill receive it looks like ill have to make a chargeback on my card
won't let me cancel for a refund ive got to wait till its delivered but they cant tell me when that is then i can return for a refund customer service has been next to useless,one saying delayed by 2 working days which means tuesday at the earliest another on saturday evening saying delivery in 24 hours but still no tracking,no one even bothered to contact me ive had to chase them which is a nightmare their AI just goes round in circles and the phone option tells you to try tracking 12/07/26 still no contact off anyone other than on facebook chat saying a 2 day delay
13/7/26 DPD still dont have my parcel that was supposed to be delivered saturday still no contact off currys
reasons for none delivery ive been given
1.it was damaged on despatch and returned for replacement
2.DPD have lost my order(DPD insist they they never received it)
3.theres a 2 day working day delay on delivery
4. 11/07/26 delivery promised in 24 hours(it wasnt delivered)
5.new reason for none delivery 13/07/26 "NOT COLLECTED BY DPD"
6. 14/07/26"ITS OUT OF STOCK"then whats the reason for the other 5 excuses

Antwort von Currys Business
Had difficulty ordering on line with the payment page. I rang the help line and spoke with a very nice man called Paul. He put my mind at rest and helped me order the washing machine I required. Thanks Paul for your patience and guidance. Much appreciated.

Antwort von Currys Business
Personally they have been excellent. I've needed some advice in certain areas, and they have been 100 per cent helpful. Cannot fault them and I would certainly recommend. They will help you as much as they can and very professional. Brilliant

Antwort von Currys Business
I needed to return items in which I was contacted by Natalie who provided exceptional service by replying to my emails promptly and making the process much easier to follow.

Antwort von Currys Business
Connor was very helpful and the refund was sorted easily and quickly. The check ins afterwards were a nice extra step. Thank you for your help.

Antwort von Currys Business
Great customer experience, Enya-Jade was amazing she answerd all my queries and resolved my problem. Would definitely recommend Currys.

Antwort von Currys Business
Hayden has been extremely attentive assisting with our Business needs, promptly responding to and sorting queries and updates to our account, thank you Hayden!

Antwort von Currys Business
We have been trading as a business for a long time, we have various B2B suppliers, we don't expect everything to be perfect but we have never had to deal with a worse business when they had a fault at there end - it should also be noting they offered a £100 reward for a 5-star review.

Antwort von Currys Business
Just received my hearing aids, today 9th July and put them straight in, my ears and immediately I have notticed a vast improvement, they beat my previous pair, which didn't fit my ears with what ever size dome I used, and they just wouldn't stop whistling at all eaither, will definitely be buying a second pair Very soon, Very good

Antwort von Currys Business
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.