Currys Business Bewertungen 

I was working with Lorna for my currys business account order and she was able to help me over the phone and via email process a refund for my original order and issue a new order and delivery for my fridge freezer that arrived the following day

Great customer service, Phil was helpful and communicated throughout the returns process. Process was easy to work with

Great products and fast delivery but if you have an question/query that you raise with customer service you don't get a response no matter how many times you chase. Automatic reply says I will receive a response in 48 hours. 1st email sent on 7th July, 2nd email to chase sent on 10th and 3rd chase email sent on 17th July and no response to any of them.

UPDATE: from the reply I got from Danielle, the email address supplied bounces back, so I'm still no further forward.

Jag, Sati and Ishan from Curry's Business are absolutely fantastic they are a credit to your team. They always go above and beyond, very helpful, friendly and efficient. They help make sure that I always get the products I want or on the times products are not immediately available they always recommend a suitable alternative to keep my business running smoothly and my clients happy.

Visited Portsmouth store today to look at two products, did not expect to fund first item as it was not included on the web site. How ever after wandering about and not finding the product finally found a gentleman wearing a tabard with something like " needing some help" on the back. After informing him of what we were after were told, at the front of the store, and walked away. So wandered to front displays and not finding it asked another employee, saying it was behind the desk, no one there to serve just had to wait, so the item we wanted was a personal cooling fan to wear on the neck, he showed us the box but said we could not see the item only the sealed box. So we asked ,it's this the latest model, yes he replied, it's on the box, but after I read the details it said 4000Mah battery, but we knew the latest had a 5000Mah battery, clearly did not have a clue, and cared even less.There are many sales personnel there just wandering about probably more concerned how soon closing time was away than offering help to customers. This is not the first time we have witnessed this, do i have to help a customer attitude. While others just sit stareing at screens doing nowt. I find it surprising that this store is still in business, and I add that i think it surprisingly if more than 6 customers were in the store all the time we were there. Currys have the monopoly on electrical/electronic goods and white appliances, but the customer service needs a swift boot up the rear end. Robin

Satveer and his team did a marvellous job sorting me out with a few items I needed to start off my business. Great customer service and excellent experience. Satveer has this ability to understand the customers need and deliver accurate expectations. 10/10 Rating for Brentford Business Hub.

I would like to recognise the outstanding support provided by John at the Currys Aintree Business Hub.
John went above and beyond to help source and secure the fans needed for the hospital. He worked extremely hard throughout the process, maintaining excellent communication and keeping us updated on availability and delivery arrangements. His commitment, professionalism, and proactive approach ensured that our requirements were met within a challenging timeframe.
What stood out most was John's willingness to go the extra mile to find a solution and his understanding of the importance of getting these items to a hospital environment as quickly as possible. His customer service was exceptional, and he demonstrated a genuine dedication to supporting our needs.
Thank you, John, for your hard work, responsiveness, and excellent service. Your efforts are greatly appreciated and have made a real difference.

I found both the assistants that served me to be professional ,knowledgeable
about the items they were selling.
All in all I was very impressed and def will go to the store rather than online
Very pleased with my shark items

Phil was FANTASTIC!

Currys Business sold me a great product at a great price. Unfortunately, I was sent the wrong version of the product. When I called customer service, Natalie took responsibility, listened, understood the issue, and solved it with absolute professionalism and efficiency. Companies should be judged on how they behave when something goes wrong; and Natalie deserves five stars. I hope her manager appreciates her!

Working with Ella has been brilliant she has gone out of her way to make our transaction quick and easy. Brilliant service Ella, thank you.

I paid for a keyboard and received confirmation from Currys on Saturday the 11th. According to the email, this would be 'Usually delivered next business day.' I waited a week, then emailed back. No reply. Can you send me the keyboard very soon or a refund. This is not good.

The order number is 71896382.

Cris Freddi

Knowledge of staff, friendliness, nothing too much trouble and took time to listen to our specific needs

Cant lie, i had an awful experience trying to get a price match for weeks from a few different agents who said they "cant" on an item that had a 30% mark up. But then in the end i tried one more time to resolve it and one of the agents replying here and her line manager were the BEST. They were shocked that id been rejected so many times, immediately granted the full price match reduction with apology (dispite others saying they physically cannot do it), and treat me very well to get my voucher credit trap problem resolved via price match. They were friendly and didnt hesitate in the end. Im grateful for those two for saving the day. Though the mixed price matching abilities from Currys as a whole on the same item is confusing, in the end it was honoured seamlessly after losing a few attempts over the phone with prior agents. Top service from D and S. Only thing is, the box arrived without a seal, black tape was cut/broken and box had been opened (and came in the original box, no outer box). Cant tell if that makes it a refurb or not as a result ♥️🙏

I had an issue with my one year old router and Curry’s people made all they could to look for the best solution to replace it.

Ordered items on Tuesday 7th, advertised as next day, latest 3 days. Store delivery and collection to make things easier. Dispatch notice comes through Thursday 9th. I have to chase on Monday & Tuesday. Advised customer service I need both items by the Friday at the latest for a presentation, that if they weren’t going to be here Thursday, to refund me there and then and I can buy next day somewhere else. I was advised I would get an update by the end of the day, got nothing. Customer service advise they can only email the store and have no direct line of communication. I call the store number listed online myself and end up connected to a call centre in India that go around and around with pre written script and can’t give me a direct number to the store. Items arrive separately and ready to collect Friday 17th, 10 days and 7 working days after fully paid order. Welcome to Curry’s Business, welcome to UK business, if your business depends on you, don’t depend on them. Absolute tosh and useless. I wished I’d trusted my gut and just gone elsewhere.

Follow up on my complaint 14/07/2026

Non Delivery and still waiting for refund

Thank you for your comments regarding my original complaint as above
However your words mean nothing if there is no follow up regarding my refund.
To date I have had no communication email or telephone.
Please confirm a timeline that I will receive a phone call or email by, also date as to when the refund will be made.
To say I am very upset by the service I have received is an understatement.
The lack professionalism and uncaring attitude for a Company like Curry's is totally unacceptable .

Very good customer service from Enya Jade