So I bought a chair for my sons birthday and didn’t register for the warrantee as life just got busy as it does. I had a problem with the chair 7 months later so contacted customer services and fir... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Appalling company. Absolutely dire customer service and the attitude of the male staff member was beyond contempt. Chair faulty over a short period, attitude was truly shocking and aggressive. Never w... Mehr ansehen
Ordered from Amazon and the audio didn't work. Asked to contact brazen customer support, and they couldn't of been more patronising and useless if they tried. Something tells me this company has a lot... Mehr ansehen
Unternehmen hat geantwortet
Awful awful customer service if that's what's it called. Honestly never had such a bad experience with a company. Had a simple enquiry regarding a part failing after 18 months and enquired if still wi... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
When buying BraZen you are making the smart gamer’s choice. We have a no compromise approach to price, product quality and aftersales customer care!
Kontaktinformationen
Vereinigtes Königreich
- brazengamingchairs.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Customer Service was excellent
There was an issue with deliver outside of the companies control they really went the extra mile to make sure the product was delivered as quickly as possible, communication was excellent and the quality of the product is great.
Wow! Amazing!
Purchased a BraZen Stingray 2.0 Children's Gaming Chair in colour Grey for my 3yo Grandson as a Christmas Gift & aside from the Chair being totally awesome, it was delivered super fast.. My Grandson loves it! He is a Robloxian & has been for almost 2 years..
The Gaming Chair is super sturdy, comfy & easily folded..
The service I received was excellent, from ordering to registering my FREE 2 year Warranty - I even received a personal email in response! Incredible!
I cannot rate BraZen highly enough but will absolutely recommend & definitely purchase Gaming Goods from them again..
Thank you so much for a very positive purchasing experience & keep on doing what you're doing.. Amazing!
Brazen the roof
Awesome chair. Sound quality excellent. Great aftercare too
Brought the Bluetooth surround sound…
Brought the Bluetooth surround sound brazen chair for my son for Christmas. I put the chair together by myself and connecting the Bluetooth to his switch and other devices was straight forward. My son said this was the best present I've ever got him. The chair is supportive and comfortable and the sound quality is amazing! Would recommend.
Amazing customer service by Dale…
Amazing customer service by Dale promptly messaged telling how to fix . Now it is its great 5 *****
Excellent Customer Support
I ordered a chair which had a broken part after a while and they sent me a replacement part after only an hour of getting down to the problem.
Excellent.
Extremely fast response to an email…
Extremely fast response to an email about a broken chair part.
Had a problem with my stand on my…
Had a problem with my stand on my chair. Gave them an email and got a reply instantly and gave them a description and picture with the problem and straight away got replacement parts. Dale was super friendly and helped me almost instantly. Very happy. Got my chair fixed asap. Thanks again dale
Great chair and great customer service
Buying the panther gaming chair has made my son so happy. We got it last year as a Xmas surprise after a couple of years telling him he can’t have one as it was too big for the room he had his Xbox in. I finally caved at letting him have it in his own room now he was older so got him this chair and he absolutely loves it
We had an accidental damage to the chair and contacted Brazen and their aftersales team were very quick to respond and solve our issue.
Would definitely recommend
brazen amazing product and service highly recommend
extremely happy with my brazen gaming chair it is extremely comfortable and practical i sent an email asking where i would buy replacement parts if i need them and pretty much got an instant reply now thats what i call aftersale service i wish all companies responded like this
Fantastic Gaming Chair and Customer Service
Honestly I cannot say any bad things about Brazen Gaming Chairs. The chairs are so comfortable and easy to assemble. When I had an issue with my chair, the customer service team were fantastic. I emailed them my issue and received a response within minutes. I cannot fault the customer service team at all.
Best gaming chair ever
I purchased a brazen gaming chair and my husband says it’s the most comfortable gaming chair he’s ever used & I would recommend to friends and family
BraZen Serpent 2.1 Great Company
Bought a BraZen Serpent 2.1 gaming chair. What a great chair! Built in speakers and a powerful subwoofer really immerse you in the games. Love playing when everyone’s out as I can really crank this up! I bought the chair three years ago and just had one of the parts fail. BraZen couldn’t be more helpful and It’s great to be able repair something instead of having to replace it.
Highly recommended chair and company.
Fantastic customer service
Fantastic customer service. Bought a gaming chair and after time a component failed. Contacted support and the service was excellent, fast reply and replacement part sent out straight away.
Thanks to Dale and the Brazengamingchairs team.
Amazing customer service had an issue…
Amazing customer service had an issue with a chair purchased and issue solved in a matter of minutes highly recommend this company
Thank you
Brilliant and comfortable
Brilliant and comfortable, hard wearing chair.
Bought for my grandson he loves it
Bought for my grandson he loves it. Quick delivery and well made product
Faultless service and a great product !!
Brought this chair 2 months ago the…
Brought this chair 2 months ago the sound is amazing
but 2 side speakers dont work anymore i woundnt advise people to buy this chair other wise you be wasting your money
Dave from Customer support is a…
Dave from Customer support is a absolute legend and helped me source a part. I wouldn’t have been able to use the chair or else.
110% recommended buying from this company. Great customer service.
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