Very bad communications, no updates on delivery date or time after ordering. Website not user friendly. Customer Services only available on email. Depot staff not helpful. Would not use again.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Although a day late due to lorry breaking down we were kept in the loop which is all we need things happen The Delivery driver was on time very helpful put the delivery exactly where we wanted it an... Mehr ansehen
Unternehmen hat geantwortet
I've used Bradfords a few times now and I was one of those really annoying customers today that turned up just before close, luckily they was not that busy at the time. But what a service they always... Mehr ansehen
Unternehmen hat geantwortet
Very happy with website, delivery, pricing and timber. Ordering was clear, a phone call from them arranged delivery and the delivery itself great, very helpful guy got 2 pallettes into slightly tricky... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Vom Unternehmen geschrieben
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Kontaktinformationen
Hendford Hill 96, BA20 2QR, Yeovil, Vereinigtes Königreich
- customer.service@bradfords.co.uk
- bradfords.co.uk
4.6
Hervorragend
14'534 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Review for Matt Jones
I had a delivery today from Bradfords Avonmouth, and I would like to recognise the excellent service provided by your driver, Matt Jones.
I had taken the day off work to make sure somebody was available to assist with the delivery. As I am planning to order more materials, I asked Matt whether future orders could be left safely on my driveway so that I would not need to take time off for every delivery. He explained exactly what note I should add to my future orders, which was extremely helpful and gave me confidence that future deliveries can be completed without any worries.
A 5-litre container of plasticiser was also missing from the order. Matt explained that he lives nearby and kindly offered to bring it to me personally after finishing work.
Matt was professional, helpful and calm throughout the delivery. His attitude and willingness to help went beyond what I expected and reflected very well on Bradfords. Please pass on my thanks and recognition to him.
Apolo
16. Juli 2026
Bewertung ohne vorherige Einladung
Fast delivery and friendly staff!
3. Juli 2026
Goods Delivery
Really first class delivery by Tim (Crewkerne Branch). Restricted access and tight space overcome with ease. Excellent job 👍🏼
15. Juli 2026
Bewertung ohne vorherige Einladung
Delivered in specified time
Delivered in specified time. Driver was friendly and amenable. Wouldn’t hesitate to use again.
2. Juli 2026
Antwort von Bradfords
Hi Steve
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Bad Experience
Very bad communications, no updates on delivery date or time after ordering. Website not user friendly. Customer Services only available on email. Depot staff not helpful. Would not use again.
3. Juli 2026
Antwort von Bradfords
Good Morning Mrs Smart
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Happy with the shed,quick delivery and…
Happy with the shed,quick delivery and left at back of property as requested
2. Juli 2026
Antwort von Bradfords
Hi John
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Antwort von Bradfords
Hi Guy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Antwort von Bradfords
Hi Neil
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Completely smooth transaction
Completely smooth transaction. Fabulous people. Highly recommend this company.
2. Juli 2026
Antwort von Bradfords
Hi Kenneth
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Bradfords are in my book as great
29. Juni 2026
Antwort von Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Antwort von Bradfords
Hi Rob
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Ordered
Ordered, great value, came on time not fully laid all the blocks yet but great colour too
1. Juli 2026
Antwort von Bradfords
Hi Richard
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Good products and great service.Can…
Good products and great service.Can highly recommend.
1. Juli 2026
Antwort von Bradfords
Hi Jeffrey
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Materials arrived on time and date all…
Materials arrived on time and date all good
Buying experience smooth and professional
30. Juni 2026
Antwort von Bradfords
Hi Don
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
A good service from order to collection.
Order process straight forward. Good communication after making the order by SMS. Quickly acknowledged and advised of click and collect status. Item easily located for collection on arrival.
1. Juli 2026
Antwort von Bradfords
Hi Pete
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Fantastic team, fantastic service
I've used Bradfords a few times now and I was one of those really annoying customers today that turned up just before close, luckily they was not that busy at the time. But what a service they always provide , guys in there are like a little family very helpful very polite I just could not fault the team what's so ever lovely people and a pleasure to do business with would use again with out fail and would highly recommend.
I think probably the best service I have received from a builders merchant and good quality timer also.
11. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Bradfords
Hi Tom
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service wrong item delivered…
Great service wrong item delivered within 10 mins driver came back with correct item fantastic delivery guy very polite and helpful great work!
29. Juni 2026
Antwort von Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Very happy with all aspects
Very happy with website, delivery, pricing and timber. Ordering was clear, a phone call from them arranged delivery and the delivery itself great, very helpful guy got 2 pallettes into slightly tricky spot with skill. Good timber, no warping, created a great fence. Recommended
24. Juni 2026
Antwort von Bradfords
Hi Dryden
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
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