Bobcares worked with me to address the latest cPanel vulnerability alerts. We applied patches to the kernel and locked down access to my server from the outside world. They responded immediately to th... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
These guys know their business extremely well. Can 100% recommend them. Very trustworthy, support is very responsive and knowledgeable. They are taking care of our servers for two years now, and we ne... Mehr ansehen
Unternehmen hat geantwortet
We found ourselves in a tricky situation where AWS snapshots were not working as expected. When an instance got corrupted at a bios level we thought we'd lost everything. However the team at Bobcares... Mehr ansehen
Unternehmen hat geantwortet
I've been a customer of Bobcares for over 5 years now and I can't do without them. The server crashed in the middle of the night recently; I received a response via ticket within 10 minutes, and every... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Bobcares provides server management and outsourced support over help desk, phone and live chat for web hosting companies and other online service providers.
Kontaktinformationen
202 E Earll Dr #410, 85012, Phoenix, AZ, Vereinigte Staaten
- +1 (800) 383-5193
- sales@bobcares.com
- bobcares.com
4.9
Hervorragend
522 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great, as always
As always, a quick turnaround and complete documentation on services provided
23. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Zack,
Providing consistent, high-quality service is our top priority, and we are grateful for your trust in us. Thank you for your kind words and 5-star rating. If you need any further assistance, we are always here to help.
Regards,
Sruthi S
Quality Manager
Bobcares
Problem solved
Problem solved , generally fast (took around 2 hours but ok) i would recommend the service to others
22. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi George,
Thank you so much for your recommendation and providing such a valuable feedback. We will continue working to improve our service for an even faster experience in the future. Thank you so much for your amazing 5-star feedback and we look forward to continuing to exceed your expectations.
Regards,
Sruthi S
Quality Manager
Bobcares
Bobcares helped us solve a complicated…
Bobcares helped us solve a complicated MTU configuration issue with a new provider, working with the ISP and the service provider on time, in a professional way.
18. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Juan,
Thank you for the 5-star feedback. The infrastructure team @ Bobcares consists of highly skilled engineers with expertise in the latest technologies. They are available around the clock to assist you with all server setups and configurations. We greatly appreciate your recognition of the professionalism and timely support provided. If you need further assistance, don’t hesitate to reach out.
Regards,
Sruthi S
Quality Manager
Bobcares
good response
13. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi John,
Thank you very much for the 5-star rating. Our team is committed to addressing all issues based on their urgency. Don’t hesitate to reach out to us again if needed.
Regards,
Sruthi S
Quality Manager
Bobcares
Bobcares is simply an amazing firm
Bobcares is simply an amazing firm, I'm astonished with the high level of support. A perfect and caring pre-sales and an extremely dedicated and savy tech support, who learned fast our specific panel and helped us actively migrate hundreds of site. Always with perfect manners, extremely nice and wanting to help. Thank you, Bobcares, you guys are the best!
5. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Flavio,
Thank you so much for your glowing 5-star review. It’s our goal to provide attentive, knowledgeable, and seamless support, and we are so glad we could assist with your site migrations effectively. Our pool of skilled engineers works 24/7 delivering the best service. We truly appreciate your trust in us and look forward to being here whenever you need us.
Regards,
Sruthi S
Quality Manager
Bobcares
Impressed by thoroughness and skill levels!
Being at the helm of our servers for more than a decade, it is hard to hand over the "keys to the kingdom" and control and blindly put our trust into a team overseas.
I have been very impressed by the team's knowledge and thoroughness. When we have had any issues, it was never a short email like: "fixed the issue". All was accompanied by a through explanation what was found/detected and what was done.
Most impressive was that one of our servers was not reachable and needed to be rebooted through the datacenter.
The team at bobcares tried to contact me by phone before pulling the trigger, but I was not able to respond. They left a voicemail that they were going to reboot.
26. November 2024
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Piet,
Thank you so much for your detailed and thoughtful 5-star feedback! We truly understand the trust it takes to hand over control of something as critical as your servers, and we are honored to be your trusted partner. Keeping you informed about every step we take is a priority, and it’s great to know that this approach has met your expectations. Thank you for your trust, and we look forward to continuing to support you.
Regards,
Sruthi S
Quality Manager
Bobcares
Real Work, Beyond Hour limit, Worth Much more , In-time Help
Mr. Ameer made my day by expertly solving PHP configuration issues, web server problems, and database challenges all at once, even for a lesser-known product. I truly appreciate his expertise and dedication. It's professionals like him who embody the essence of Bobcares, showcasing why the Bobcares approach to business support truly works.
25. November 2024
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Bashir,
Thank you very much for 5-star feedback and awesome comments. Our Infrastructure team, comprised of highly skilled engineers, works tirelessly around the clock to deliver top-quality service. I will surely share your feedback with Mr. Ameer and he will be happy to know that his efforts really met the goal. Thank you for trusting us; we are here whenever you need us again!
Regards,
Sruthi S
Quality Manager
Bobcares
Fast Support
They have very fast support and they always fix your problem
24. November 2024
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi,
Thank you for your 5-star rating and kind feedback. Our team is here for you 24/7, ready to assist whenever you need us.
Regards,
Sruthi S
Quality Manager
Bobcares
Quick and great response to all issues.
26. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Wouter,
Thank you so much for your great feedback. Our service will be available around the clock if you have any more questions or need further assistance.
Regards,
Sruthi S
Quality Manager
Bobcares
Asked & answered
Since I am dealing with professionals here, it is very easy to communicate and deliver the message - what exactly is the problem and what I need help with.
They are proactive and resolve the problems without to much back and forth. No need of unnecessarily conformations.
21. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Ivaylo,
Thank you for sharing your experience! We are so glad to hear that our proactive approach and straightforward communication made things easier for you. We are committed to resolving issues swiftly so you can have a seamless experience. Don’t hesitate to reach out whenever you need us!
Regards,
Sruthi S
Quality Manager
Bobcares
Very quick response and deeper-dive…
Very quick response and deeper-dive into what was causing the issues. Great experience!
2. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Mike,
Thank you so much for your 5-star review! Bobcares always aims to keep our customer expectations higher, and I am pleased that you experienced it. If you have any more questions or need further assistance, we are here to help.
Regards,
Sruthi S
Quality Manager
Bobcares
Virtual Environment Certificate Support
When ever I reach out to Bobcares for assistance my issue gets resolved in a timely manner. As I am learning this software, Bobcares has been a great help with instructions and with helping resolve issues. Especially our certificate issues for our virtual environment.
11. September 2024
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Shani,
Thank you very much for the 5-star rating and awesome feedback. I am very happy to hear that the service provided by our infrastructure team @ Bobcares has been valuable. It’s always our goal to provide clear guidance and resolve any challenges efficiently. Please don’t hesitate to reach out if you need further assistance as you continue to work with the software.
Regards,
Sruthi S
Quality Manager
Bobcares
Very fast response
Very fast response. Effective execution. Issue solved!
15. September 2024
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Josh,
Thank you for the fantastic 5-star review. Delivering the best service at the right time is a priority for us, and our dedicated Infrastructure team works around the clock to make sure of it. If you ever need assistance in the future, know that we are always here and ready to help.
Regards,
Sruthi S
Quality Manager
Bobcares
You guys ROCK!!!.........
You guys ROCK!!!.........
Great to not have to worry about my server!!
29. August 2024
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Hans,
Thank you so much for the awesome review. Our skilled Infrastructure team works around the clock to ensure your server and services stay up and running smoothly. Once it is in our hands, you can rest easy. Your feedback means a lot to us, and we are excited to support your continued success.
Regards,
Sruthi S
Quality manager
Bobcares
Great communication
Quick turnaround and everything back up and running!
16. August 2024
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Brian,
Thank you so much for the 5-star rating. We are committed to delivering efficient service because we know how important it is to minimize downtime. We are glad we could meet your expectations. If you ever need help again, you can count on us to respond swiftly.
Regards,
Sruthi S
Quality Manager
Bobcares
The engineers are of great help to help…
The engineers are of great help to help me setup my websites on cloud. I am grateful to them.
16. August 2024
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi,
Thank you for the fantastic 5-star review. Helping with website setup is something we take pride in, and we are always here to make the process as smooth and straightforward as possible. If you need any further assistance or have more projects in the future, we are here to help every step of the way!
Regards,
Sruthi S
Quality Manager
Bobcares
Exceptional Support Service - Highly Recommended!
We recently faced a major issue with our server, causing over 50 websites to go offline for several hours. The situation was incredibly stressful, and we were running out of solutions. Thankfully, we remembered Bobcares.
Their support team was a lifesaver. The live support was prompt and efficient, utilizing clear and modern tools to address our concerns. Within a short time, they had completely resolved the issue.
We are extremely satisfied with the service provided and cannot thank Bobcares enough for their exceptional support. Highly recommended for anyone in need of reliable server management.
Thank you once again for everything!
27. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Marcos,
Such a wonderful feedback, which really shows how our ontime service helped you to gain back your business. Thank you very much for the 5-star feedback.
We understand how stressful server issues can be, especially with so many websites affected. The infrastructure team @ Bobcares provides priority support, where all these types of critical issues are addressed and solved very quickly. Your satisfaction is our top priority, and we are grateful for your recommendation. We are here whenever you need reliable server management again!
Regards,
Sruthi S
Quality Manager
Bobcares
Best service
Best service. When i have problem they help me and fix in a liitle time.
25. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Giancarlo,
Thank you very much for your feedback. Our team will be available around the clock when you need assistance.
Regards,
Sruthi S
Quality Manager
Bobcares
Methodical, Expert & Trusted
We found ourselves in a tricky situation where AWS snapshots were not working as expected. When an instance got corrupted at a bios level we thought we'd lost everything. However the team at Bobcares helped revive our server, rebuilt and got everything back up and running as quickly as possible. The team communicated flawlessly and worked on getting the production issue solved! Lifesavers!
24. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Michael,
Wow, such a great feedback. Thank you so much for the 5-star rating and awesome comments. At Bobcares we have a pool of highly qualified engineers who solve critical issues within no time. Clear communication is a core value for us, so we are glad you found it helpful in understanding the situation. It's always our goal to be there when you need us most. Thank you for trusting us; we are here whenever you need us again!
Regards,
Sruthi S
Quality Manager
Bobcares
They got your back
They are truly experts. I recommend Bob Cares, they provide a great service—well organized and fantastic communication.
1. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Augusto,
Thank you so much for your 5-star reply and the feedback. We are happy that you found our service well-organized and communicative. We appreciate your recommendation and look forward to continuing to provide excellent service!
Regards,
Sruthi S
Quality Manager
Bobcares
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.