Bobcares worked with me to address the latest cPanel vulnerability alerts. We applied patches to the kernel and locked down access to my server from the outside world. They responded immediately to th... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
These guys know their business extremely well. Can 100% recommend them. Very trustworthy, support is very responsive and knowledgeable. They are taking care of our servers for two years now, and we ne... Mehr ansehen
Unternehmen hat geantwortet
We found ourselves in a tricky situation where AWS snapshots were not working as expected. When an instance got corrupted at a bios level we thought we'd lost everything. However the team at Bobcares... Mehr ansehen
Unternehmen hat geantwortet
I've been a customer of Bobcares for over 5 years now and I can't do without them. The server crashed in the middle of the night recently; I received a response via ticket within 10 minutes, and every... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Bobcares provides server management and outsourced support over help desk, phone and live chat for web hosting companies and other online service providers.
Kontaktinformationen
202 E Earll Dr #410, 85012, Phoenix, AZ, Vereinigte Staaten
- +1 (800) 383-5193
- sales@bobcares.com
- bobcares.com
4.9
Hervorragend
522 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Once again Bobcares saved the day!
Once again Bobcares saved the day!
One of our servers went offline and Bobcares' fantastic technicians went to work. All resolved within a few hours. Highly recommended!
22. März 2025
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Stephen,
Thank you very much for the 5-star rating and awesome feedback. Providing reliable and efficient service is our top priority, and we truly appreciate your recommendation. We are always here whenever you need us.
Regards,
Sruthi S
Quality Manager
Bobcares
expensive price but good support
expensive price but good support, i like the support, it was really profesional
17. März 2025
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Aren,
Thank you for your kind words and 5-star rating. We are happy to hear that you found our support professional and helpful. We truly appreciate your feedback and are always here if you need anything.
Regards,
Sruthi S
Quality Manager
Bobcares
Bobcares is a great service!
Bobcares is a great service!
I've been a user for nearly two years and whether it's regular server monitoring or responding to unexpected downtime, Bobcares has been there and done a good job.
Most recently, we had an unexpected downed SQL server that Bobcares noticed through monitoring and brought back up to functioning in under an hour. Great work!
10. März 2025
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Ibrahim,
It is great to hear that our server monitoring and response services have consistently met your expectations. Unexpected downtime can be stressful, so we are glad we could detect and resolve your SQL server issue quickly to get you back up and running in under an hour. Thank you very much for your 5-star rating and fantastic review. If you ever need anything or have suggestions on how we can serve you even better, please don’t hesitate to reach out.
Regards,
Sruthi S
Quality Manager
Bobcares
Excellent Support & Fast Resolution!
I had a critical issue with my remote MySQL connection, and the Bobcares team handled it with outstanding professionalism and speed. Their quick response and clear troubleshooting steps ensured that everything was resolved efficiently.
They not only identified and fixed the issue but also provided detailed explanations and guidance, making it easy for me to manage future configurations. The level of expertise and dedication they showed was truly impressive.
If you're looking for reliable, knowledgeable, and fast technical support, I highly recommend Bobcares. Five stars well deserved!
8. März 2025
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Andre,
Thank you so much for your thoughtful and detailed review. Providing clear troubleshooting steps and guidance is something we take pride in, so it is great to know that you found our support both effective and informative. We truly appreciate your recognition of our team’s expertise and dedication. Thanks again for your support and for being our valued part.
Regards,
Sruthi S
Quality Manager
Bobcares
Server support that let's you sleep at night
We've been using Bobcares for many years, and they have always provided excellent, conscientious support. Definitely value for money.
3. März 2025
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Neil,
Providing excellent service and ensure 100% customer satisfaction is what we strive for. We truly appreciate your trust and look forward to serving you for many more years to come. Thank you so much for your wonderful feedback.
Regards,
Sruthi S
Quality Manager
Bobcares
professional service
we have been using this service for a long time
really professional and very competent
10. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Alessandro,
Thank you so much for your feedback and 5-star rating. Providing professional and competent service is what we do @ Bobcares. Your continued trust and support inspire us to keep delivering the best possible experience. We look forward to serving you for many more years to come.
Regards,
Sruthi S
Quality Manager
Bobcares
Professional and fast help with all…
Professional and fast help with all server related issues. Highly recommended
7. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Ledin,
Thank you so much for your fantastic feedback. Ensuring quick and effective solutions is one of our top priority. Your recommendation means a lot to us, and we truly appreciate your trust in our services.
Regards,
Sruthi S
Quality Manager
Bobcares
Customer Centric Approach
I've been working with Bobcares team for the past year. A very customer centric approach to providing E2E solutions. A fantastic development and support team providing one stop shop for all services. Highly recommend!
4. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Kripa,
Your words, especially the phrase “one-stop shop for all services,” mean a great deal to us. This is exactly what we strive to achieve—providing end-to-end solutions that are seamless, customer-centric, and tailored to meet your unique needs. Thank you so much for taking the time to share your wonderful feedback. Your recommendation is the highest compliment we could receive, and we are excited to continue this journey together!
Regards,
Sruthi S
Quality Manager
Bobcares
Excellent team overall
I have used Bobcares team for building an MVP at the beginning of 2024 and building out full requirements end of 2024. Overall experience with Bobcares has been phenomenal. The program/account team was easy to work wth; the leadership team was oustanding. The team members assigned were top notch - very quick learners, and have strong research skills to solve complex problems. I am extremely happy with the engagement with Bobcares team.
31. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Sai,
Thank you so much for taking the time to share your wonderful feedback. We are happy to hear about your positive experience working with the Bobcares team throughout your journey from building the MVP at the beginning of 2024 to developing the full requirements by the end of the year. Our team possess the research skills and problem-solving abilities to tackle complex challenges. Once again, thank you for trusting our team with your project.
Regards,
Sruthi S
Quality Manager
Bobcares
I feel completely at ease working with…
I feel completely at ease working with Bobcares; it feels like I have known them forever. They are highly professional and consistently deliver outstanding work. I particularly appreciate how they keep me updated throughout the process. Their invoicing and platform are exceptionally well designed, demonstrating their advanced tech-savviness. I wish I had discovered them years ago instead of relying on others. A big thank you to Suresh, Vijin, and Pramaith!
31. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Christopher,
Thank you so much for your wonderful feedback. Providing exceptional service, clear communication, and a seamless experience are always the key values that Bobcares follows. We always maintain our customer interaction platforms in a user-friendly manner to ensure a seamless experience for them. Thank you so much for appreciating our engineers and it means a lot to them.
Regards,
Sruthi S
Quality Manager
Bobcares.
Great experience
We have been working with this team for over 10 years. Very honest interactions, competent personnel, and most importantly aligning themselves with the customer's success.
31. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi,
Thank you so much for your kind words and for being a valued partner for over a decade! We are truly honored to have earned your trust through honest interactions, competent teamwork, and a shared commitment to your success.
Regards,
Sruthi S
Quality Manager
Bobcares
Bob is always available and speedy
Bob is always available and speedy. Also always solves the big problems that always seem impossible tot he rest of us.
20. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi David,
Tackling the "impossible" is what we strive for, and it’s incredibly rewarding to know we have been able to deliver solutions that matter to you. Thank you so much for your fantastic feedback. Don’t hesitate to reach out anytime.
Regards,
Sruthi S
Quality Manager
Bobcares
Great customer service and fast…
Great customer service and fast response. They have even did additional work without paying them first as it was critical for the operation of my site
24. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Alexis,
Your site’s success is our priority, and we are glad we could assist with the additional work to ensure its smooth operation. The pool of engineers @ Bobcares works round the clock to ensure this. We truly value your trust in us and look forward to supporting you again in the future. If there is anything else you need, please don’t hesitate to reach out.
Regards,
Sruthi S
Quality Manager
Bobcares
Thank you Bobcares support for fixing…
Thank you Bobcares support for fixing my server issues on time so many times and help me avoid big downtime and loss of traffic.
I'm glad to have you as a partner for my online business. KEEP UP YOUR GREAT SUPPORT!
22. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Daniel,
We are very proud of our Infrastructure Management Team @ Bobcares and so glad we could assist you in resolving server issues promptly and help you avoid downtime and traffic loss. Being a part of your online business success means a lot to us, and we truly value the trust you have in us. Thank you for the amazing 5-star feedback.
Regards,
Sruthi S
Quality Manager
Bobcares
Quick, professional, great communication skills to even someone who is not IT expert
20. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Mathias,
Thank you so much for your 5-star rating and thoughtful feedback! We make it a priority to explain technical concepts in a clear and simple manner, ensuring all our customers can easily understand. Feel free to contact us anytime.
Regards,
Sruthi S
Quality Manager
Bobcares
Emergency Service fulfill my needs
Emergency Service fulfill my needs, thanks for your help!
17. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Wenz,
Thank you very much for your feedback. Providing the best service every time is our top priority. Our team will be available round the clock should you need any help.
Regards,
Sruthi S
Quality Manager
Bobcares
Quick to Alert Us
We had a situation where our server was down twice in early January of this year. Our Data Center is still investigating what caused this. In both cases when our server went offline, Bobcares was quick to alert us and take action. When we didn't respond quickly to their email alert, they phoned us. It is this kind of service that makes Bobcares a valuable partner of our company.
10. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Carolyne,
The infrastructure team @ Bobcares consists of highly skilled engineers who work around the clock. They are experts in server administration, including handling complex recovery tasks with precision and expertise. We are glad we could support you during the unexpected server downtimes. Your trust in us as a valuable partner means a lot, and we are here to assist you whenever needed. Thank you for choosing Bobcares.
Regards,
Sruthi S
Quality Manager
Bobcares
Bobcares is my go to
Bobcares is my go to for fast and reliable support! Always get the best service.
9. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Karma,
Thank you for your fantastic 5-star feedback. Providing the best service every time is our top priority. Our team will be available round the clock should you need any help.
Regards,
Sruthi S
Quality Manager
Bobcares
top-notch outsourcing
top-notch outsourcing, I have a dedicated server and bobcares takes great care, reaction, speed and efficiency, I recommend without hesitation
8. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Jallel,
Thank you so much for your 5-star rating and thoughtful feedback. Delivering reliable care with quick responses and efficient solutions is what we follow @ Bobcares. We are dedicated to ensuring everything runs smoothly for you, and we truly appreciate your kind recommendation.
Regards,
Sruthi S
Quality Manager
Bobcares
I have been with them for almost 10…
I have been with them for almost 10 years now. Highly recommend!
4. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Bobcares
Hi Sovichea,
Thank you very much for your awesome feedback and 5-star rating. Such a long-term business relationship is really worth. I truly appreciate your recommendation. We look forward to continuing to provide you with the best service for many more years to come.
Regards,
Sruthi S
Quality Manager
Bobcares
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.