Bob Books Bewertungen 

175
TrustScore 4.5 von 5

4.6

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

As a professional photographer, I have been using Bob Books for many years, and they never fail to deliver extraordinarily high-quality photo books. I have top-end clients who expect only the very bes... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Have used twice. On this limited experience five star rating richly deserved. 1- user friendly software (I am luddite). 2- clear help on importing artwork/photos. 3 - fantastic customer service: i cal... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The photobooks from Bob Books are extremely high quality. I love them. I’ve used them four or five times now to make family albums for my mum. You can see the different compared to other companies. Th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Having used Bob Books for over 15 years I know that I can trust them to produce a quality product whether book or card along with very dependable delivery times. Their customer service is exceptional... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Buchverlag

Vom Unternehmen geschrieben

Bob Books is the UK's best-loved photo book company. We are renowned for producing high-quality photo books for everyone - from the everyday user to professional photographers and everyone in between. We're passionate about photo books because, quite simply, we don't believe your favourite photos should live on your phone. By combining traditional bookbinding techniques with the most innovative printing systems, we have become one of the most highly-regarded and top suppliers of photo books throughout the UK. You can choose from six different paper types (including high-quality photographic paper with lay-flat binding where you photo book will open up fully to display your photos), seven different sizes of photo books and a range of professionally designed layouts, allowing you to add multiple images to your book's pages, along with text. With our state-of-the-art printers, you can also add highlights (Gold, Silver, Rose Gold and Gloss) to your book's cover title. Visit our website and choose from four popular ways to create your personalised photo books as well as photo calendars, beautiful wall art and cards - all using digital photos with fantastic results. And with our Customer Service team on hand seven days a week from 9am to 10pm, and step-by-step guides on our website, we are confident you will find making any of our photo products easy and enjoyable.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

175 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4.6

Alle Bewertungen

(175)

8 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Very good quality books!

I have made about 4-5 books now with Bob Books and have always been very happy with the quality.

We even made our wedding book!

The books turn out very well in print (once you know what paper type you like - we go for the matt lustre).

We had an issue with one book and Bob Books support immediately helped us & reprinted a book for us, we were very happy with the service.

30. Oktober 2020
Bewertung ohne vorherige Einladung
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Antwort von Bob Books

Hi James,

That's great to hear, providing expert support is key to us. We are so pleased you are part of the Bob Books family and look forward to helping you create your next book!

Best,

Rosanna @ Bob Books

Bewertet mit 5 von 5 Sternen

I have used Bob Books now for over ten…

I have used Bob Books now for over ten years and have made over 30 books. The programme has improved year on year into a very easy and professional set up. I always design my own layouts and the quality is brilliant and the back up excellent. I can only say for those with complaints is that they are probably not using the programme properly as I’m certainly not an expert and don’t have any grumbles. There were problems very early on, (that is many years ago) but these have all been eradicated and I have no complaints now.I have recommended Bob Books to my friends who continue to use your company regularly.

29. Oktober 2020
Bewertung ohne vorherige Einladung
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Antwort von Bob Books

Hi Susan,

Wow that's fantastic to hear! We are so pleased you are a long-standing member of the Bob Books family and can't wait to help you with your next book.

Best,

Rosanna @ Bob Books

Bewertet mit 5 von 5 Sternen

Thank you Bob's Books !

I have always used Bob's Books to record super holidays and business trips.
I find the software very easy to use and the finished album is strong and very well made.

Lots of happy memories ! Thanks Bob's Books.

29. Oktober 2020
Bewertung ohne vorherige Einladung
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Antwort von Bob Books

Hi Clive,

Fantastic! We are so pleased you are part of the Bob Books family and hope we can help you document more special moments again in the future!

Best,

Rosanna @ Bob Books

Bewertet mit 5 von 5 Sternen

Making a Bob Book is my yearly joy

Making a Bob Book is my yearly joy! Thank you for the wonderful product, the excellent communication and help you've given me, and the lovely discounts, too!

28. Oktober 2020
Bewertung ohne vorherige Einladung
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Antwort von Bob Books

Hi Kate,

We love this! Thank you for being part of the Bob Books family and we can't wait to help you create another Bob Book in the future!

Best,

Rosanna @ Bob Books

Bewertet mit 5 von 5 Sternen

Excellent option for creating your book…

Excellent option for creating your book exactly how you want it

27. Oktober 2020
Bewertung ohne vorherige Einladung
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Antwort von Bob Books

Thanks for taking the time to leave a review and we are so pleased you are part of the Bob Books family

Best,

Rosanna @ Bob Books

Bewertet mit 5 von 5 Sternen

Happy customer

Over the last 12 months I have placed a number of orders for larger prints of my photo's, all have been delivered promptly, well packaged & with quality of print as good as my photo's would allow. Absolutely no complaints & Bob Books will be my "goto" provider.

27. Oktober 2020
Bewertung ohne vorherige Einladung
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Antwort von Bob Books

Hi Graham

We are so pleased you are part of the Bob Books family! We can't wait to help you with any future photo books!

Best,

Rosanna @ Bob Books

Bewertet mit 5 von 5 Sternen

Top quality books at a sensible price.

Excellent quality photo books which allow you to enjoy selected pictures from holidays or special family events without needing to search through hundreds of images on your camera, phone or iPad.

27. Oktober 2020
Bewertung ohne vorherige Einladung
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Antwort von Bob Books

Thanks for leaving a review! We can't wait to help you make a new book in the future!

Best,

Rosanna @ Bob Books

Bewertet mit 5 von 5 Sternen

Bob Books are the best.

I'm so glad I have found Bob Books as I really enjoy making Photobooks of my travels in which I can reproduce my images and create text from my diaries. These books are gradually forming a Library for me so that when I am too old for adventures, which I hope will be a situation which is years away, I can spend hours sitting comfortably looking at my images and reminiscing about the wonderful life I have had! Bob Books are a pleasure to make as there is so much flexibility in their design and you can take time to create them. The finished product, I always make a landscape hardback book, is always beautifully printed and an excellent production. It is exciting waiting for my latest Photobook to arrive in the post and I am never disappointed. Thank you Bob Books.

27. Oktober 2020
Bewertung ohne vorherige Einladung
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Antwort von Bob Books

Travel books are some of our favourite Cecilia. We are so pleased you are part of the Bob Books family and hope we can help you with any future books of your adventures!

Best,

Rosanna @ Bob Books

Bewertet mit 5 von 5 Sternen

Highly recommended

We always use Bob books and know we’ll get a high standard result. Customer service is great, we had an issue with the last book (frames appearing where we didn’t see them) and we had a replacement sent, no question. Always worth the effort of making a printed photobook for important events- and I can heartily recommend Bob!

27. Oktober 2020
Bewertung ohne vorherige Einladung
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Antwort von Bob Books

Hi Dave

Thanks for taking the time to leave a review! We are pleased we could help with your order and agree with you that printed photo books preserve those special events. Thank you for being part of the Bob Books order and we look forward to helping you with your next book.

Best,

Rosanna @ Bob Books

Bewertet mit 5 von 5 Sternen

Consistently Good Quality

I've spent a lot of money with Bob Books during lockdown and beyond and have transferred 16 years worth of digital photos into 'photo albums' with them and have also started going back to to 1975 and working forwards scanning real photos into the computer and then turning them into digital books!! That is a work in progress. ALL the books I have created are of superb quality (even the ones with scanned in photos) and the software has been excellent at telling me when a particular photos should not be used or enlarged too much. I'm really thrilled with the results. I've even done a 'trio' of family albums to give to each of my sons detailing their lives.

27. Oktober 2020
Bewertung ohne vorherige Einladung
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Antwort von Bob Books

Hi Alison,

Thank you for taking the time to leave a review. What a fantastic idea, we love being able to help preserve those family memories in print. Thank you for being part of the Bob Book family and we can't wait to help you with your next book.

Best

Rosanna @ Bob Books

Bewertet mit 5 von 5 Sternen

My Lockdown Happy Place

I have produced over 40 photo books since March and have been very impressed with Bob Books. I always opt for the lustre finish lay flat pages in landscape format. The basic version can still be used on my ancient PC that still runs on windows 7; the more sophisticated Bob Designer works brilliantly on my MacBook Pro and allows a wider choice of options such as black page backgrounds. Customer service have been highly responsive, sending entire book replacements on a couple of occasions. Bob Books can claim credit for keeping me sane during lockdown which was the trigger I needed to get started on my long overdue intention to convert holiday photos languishing in computer folders into accessible memories. I may even produce a lockdown diary book!

27. Oktober 2020
Bewertung ohne vorherige Einladung
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Antwort von Bob Books

Hi Carol,

Wow, that's fantastic to hear! Lockdown has been a trying time for many, so to be able to help in any way is great to know. We are so pleased you are part of the Bob Books family and look forward to helping you create that lockdown diary to look back at in years to come!

Best,

Rosanna @ Bob Books

Bewertet mit 5 von 5 Sternen

Have only recently found Bob Books and…

Have only recently found Bob Books and am very pleased with the final result. Have found it a bit time consuming creating the books but the more I use it the easier it gets. Have used other photo book providers and Bob books rates highly with me.

27. Oktober 2020
Bewertung ohne vorherige Einladung
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Antwort von Bob Books

Hi Julia,

Welcome! We are so pleased you are a new member of the Bob Books family and if you ever need any help with creating, do reach out. We look forward to helping you create your next book!

Best,

Rosanna @ Bob Books

Bewertet mit 5 von 5 Sternen

Smiles all round!

The book design software was so simple to use it made everything super easy and the finished book put smiles on everyone's face!

27. Oktober 2020
Bewertung ohne vorherige Einladung
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Antwort von Bob Books

Hi Jason,

That's fantastic to hear! Thank you for taking the time to leave a review and we hope we can create more smiles in the future with your next book.

Best,

Rosanna @ Bob Books

Bewertet mit 5 von 5 Sternen

Loved the ease of creating a beautiful…

Loved the ease of creating a beautiful book. The quality of the finished book was excellent.

27. Oktober 2020
Bewertung ohne vorherige Einladung
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Antwort von Bob Books

Hi Grace,

Thanks for taking the time to leave a review and for being part of the Bob Books family. We look forward to helping you create your next book!

Best,

Rosanna @ Bob Books

Bewertet mit 5 von 5 Sternen

Happy repeat customer

I’ve made 5 books with BobBooks and always be really impressed with the ease of the interface and quality of the end product.

27. Oktober 2020
Bewertung ohne vorherige Einladung
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Antwort von Bob Books

That's wonderful to hear! Thank you for taking the time to leave a review and we can't wait to help you with your 6th book in the future!

Best,

Rosanna @ Bob Books

Bewertet mit 5 von 5 Sternen

Great quality books

Great quality books, exceptional customer service. Even sorted me out when I was at fault. I'll keep coming back because I trust the quality.

27. Oktober 2020
Bewertung ohne vorherige Einladung
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Antwort von Bob Books

Hi Alison!

Thanks for taking the time to leave a review and we are so pleased you are part of the Bob Books family. We look forward to helping you create your next book!

Best,

Rosanna @ Bob Books

Bewertet mit 5 von 5 Sternen

Another great photobook

I've had multiple photobooks from BobBooks now and quality is second to none. Not the cheapest but you get what you pay for. The software is always a pleasure to work with and customer services always helpful.

28. August 2020
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Frustrating photo editor

Frustrating photo book software

1. Makes it very difficult to delete pages
2 Can't swap photos around the book
3 wouldn't retrieve photos from my desktop, constantly just had a photos loading message
4 poor photo page layouts
5 I was being charged for a video upload within the book but I hadn't used one - no way to remove this or find out what photo it is claiming to be a video!
6 Added pages seem steep compared to other photo book sites I've used in the past - my book suddenly became very expensive very quickly.

I like the editing facility on the software and it was one of the reason I chose to use Bob Books, but in the end I had to give up after spending hours on the book, it was just becoming agonising to try get the book how I wanted it to look.

5. Juli 2020
Bewertung ohne vorherige Einladung
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Antwort von Bob Books

Hello Jess,

Apologies for your frustration when using our bob books design software, we have multiple help and info articles and videos to help with queries that you might have experienced. We also have a online chat team who are great at instantly giving you a helping hand with our software. If you would like to email us for more help or some advice, please drop us an email on askbob@bobbooks.co.uk and we would be more than happy to help.

Best Wishes,
Bob Books

Bewertet mit 5 von 5 Sternen

Outstanding Quality -a great British company

I am SO impressed with my recent photo book. I have been delaying putting my daughter's photos into an online album for some time because I wanted both clarity and quality. I saw an album at a friend's house made by Bob Books and was impressed so bit the bullet.
I have used four different online companies before, including what is probably the most popular but the clarity of the photographs has often been quite disappointing.
The downloaded software was easy to use and when I did come across a small editing issue and needed instructions, this was quickly forthcoming.
Admittedly, I chose the lustre, lay flat, premium quality but am so glad I did. I will definitely be using this company again. In fact, I'm just about to start making one for my son's wedding!

7. März 2020
Bewertung ohne vorherige Einladung
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Antwort von Bob Books

Hello Jane,

Thank you for this wonderful review, we love to hear back from our customers about their experience creating and also about the finished product!

Best Wishes,
Bob Books

Bewertet mit 1 von 5 Sternen

Poor service

Poor service. Posted a birthday gift to the wrong address. They’re only response (after a disappointing chat session and three emails) was to refund the postage. The print quality is okay. The photo book spines have weird, white tabs that can’t be removed. I use Shutterfly in the US and love it. Was hoping for something close in the UK. Not these guys.

11. Februar 2020
Bewertung ohne vorherige Einladung
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Antwort von Bob Books

Dear Doug,

We are very sorry to find out about your frustration with our customer service and want to reassure you that we are further investigating this issue and want to help. Our out of office hours ‘live chat’ team were not aware back then that there was a glitch in our system with the delivery address, which we know now and our IT team is currently working to solve it.

We pride ourselves for printing high quality products and would like to find out more about your book and the spine issue so we can help. Could you kindly send us the image of the spine to info@bobbooks.co.uk so we can investigate it further.

We look forward to hearing from you.

Best wishes,
Bob Books Ltd

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