Bob Books Bewertungen 

175
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

As a professional photographer, I have been using Bob Books for many years, and they never fail to deliver extraordinarily high-quality photo books. I have top-end clients who expect only the very bes... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Have used twice. On this limited experience five star rating richly deserved. 1- user friendly software (I am luddite). 2- clear help on importing artwork/photos. 3 - fantastic customer service: i cal... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The photobooks from Bob Books are extremely high quality. I love them. I’ve used them four or five times now to make family albums for my mum. You can see the different compared to other companies. Th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Having used Bob Books for over 15 years I know that I can trust them to produce a quality product whether book or card along with very dependable delivery times. Their customer service is exceptional... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Buchverlag

Vom Unternehmen geschrieben

Bob Books is the UK's best-loved photo book company. We are renowned for producing high-quality photo books for everyone - from the everyday user to professional photographers and everyone in between. We're passionate about photo books because, quite simply, we don't believe your favourite photos should live on your phone. By combining traditional bookbinding techniques with the most innovative printing systems, we have become one of the most highly-regarded and top suppliers of photo books throughout the UK. You can choose from six different paper types (including high-quality photographic paper with lay-flat binding where you photo book will open up fully to display your photos), seven different sizes of photo books and a range of professionally designed layouts, allowing you to add multiple images to your book's pages, along with text. With our state-of-the-art printers, you can also add highlights (Gold, Silver, Rose Gold and Gloss) to your book's cover title. Visit our website and choose from four popular ways to create your personalised photo books as well as photo calendars, beautiful wall art and cards - all using digital photos with fantastic results. And with our Customer Service team on hand seven days a week from 9am to 10pm, and step-by-step guides on our website, we are confident you will find making any of our photo products easy and enjoyable.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

175 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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4.6

Alle Bewertungen

(175)

8 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 4 von 5 Sternen

Happy camper

I have used Bob Books for many years to make photo books. They make a really great gift. It gets easier, the more you do. Mostly it is straightforward, but sometimes getting the picture to the right size can be a bit tricky 9at least for me).

7. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A long term fan of BobBooks

I’ve long relied on BobBooks to produce my photo book memories and calendars and have not been let down yet - the quality of the end product is consistently high and I find the user interface very easy to create my books and calendars.

7. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic quality

I use Bob Books regularly and their photobooks are always top quality. On the odd occasion on which there has been a problem (almost exclusively with the delivery companies), Bob Books have been quick to respond and address the issue. Thoroughly recommended.

7. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Really great all round

Excellent online tool for creating books, easy to use but also very powerful. Really great product, and customer service is responsive and helpful. I will be using again.

8. September 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Rude and unhelpful customer service

Unfortunately, I had a dreadful experience with Bob Books. The system would not allow me to complete my order for my photo album. I rang customer service and the employee I talked to was disinterested in helping me with my problem. She was unhelpful, rude and said someone would ring me back. This has not happened.

Bob Books you really need to sort out your customer service. Instead I went with another service for my photo albums

8. Juli 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

An excellent company

The software works well and friendly telephone staff are available to give advice. I am absolutely delighted with the book which is beautifully printed and the colours all perfectly match the original photographs. A very quick and efficient service - thank you Bob Books

24. Juni 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Bob Books

Bob Books - a Review
I have made a number of photographic books over the years and my starting point was to ask a fellow photographer who he used to make the very high quality books that he turned out.
“Forget the others Ken - it has to be Bob Books”. I hadn’t heard of Bob Books but quickly got into the system for arranging pictures, editing and sequencing the images and waiting the short time until my new book arrived.
The friend was right and I have used Bob ever since. Why? Well we both have really high expectations about the print quality which is superb. I have made a lot of colour prints over the years and the ones produced in Bob Books match up very well to the standards I set.
Recently I have made sequences as pairs of images and have discovered that the lay flat binding really helps the viewer to make the connections in these sequences. Even more impressive is the ability to run a panorama across the two pages without a fold getting in the way.
The service from Bob, the speed of turnaround and the satisfaction of placing a quality item on the bookshelf all say “it has to be Bob Books”.
My next book “Abstractions” will be made on Bob Books and I just can’t wait to get started.

Ken Phillip

20. Juni 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We’ll definitely be back for more!

This is the fourth book we’ve ordered from Bob Books. The reason we keep going back is because it’s excellent quality and good value for money. We wanted this book for our son’s 30th birthday but were a little late in starting it. We contacted BB as we were submitting the order. The urgency was noted and I am absolutely delighted to say it got to us in good time and our son loves it. We’ve got lots more books in the pipeline so we will definitely be back because we can now add excellent service to excellent quality. Thank you!

13. Februar 2021
Bewertung ohne vorherige Einladung
Bob Books-Logo

Antwort von Bob Books

Thank you for your wonderful review, we are always appreciative of customers sharing their experiences with us! Please do let us know if you need anything else.

Thanks again,
Shannon @ Bob Books

Bewertet mit 1 von 5 Sternen

Photobook not arrived, customer service ineffective

Ordered a book on 16 Dec for a 21st birthday. Paid £5 extra for express delivery. Book was to arrive within 3-5 days. It has not even changed to shipped - still showing as in process It has not arrived still (Wednesday 23rd Dec)
Called customer service last night which is billed as being open till 10pm. Why I don't know as they cannot 'access the system' nor do anything. So what is the point in having customer service open at all? Told me someone would call me back the next day - this has not happened. So tomorrow is Christmas Eve and the 21st birthday in question was on 21st December. Bob's books has spoiled the surprise. I doubt I will even have the photobook before Christmas.
What is worse, I did not compose the photobook till I checked various company's delivery times and BB cited the 3-5 days. I feel this is an incorrect claim to make. I cannot recommend and would not use them again.

23. Dezember 2020
Bewertung ohne vorherige Einladung
Bob Books-Logo

Antwort von Bob Books

Hello,

Apologies for your inconvenience with your photo book order with us. We do have recommended turnaround times for all of our products which are stated on our website, especially this year around Christmas we have asked customers to order with plenty of time. Our standard shipping to the UK is 6-10 working days, and express is 5-8 working days https://www.bobbooks.co.uk/help-and-info/article/when-can-i-expect-delivery-of-my-book

We have been using extra delivery couriers where we can at this busy time of the year and have posted all of our Christmas deadlines on the website so we can try and deliver on time. I do not know where we have stated it is a 3-5 day turnaround but i'm sorry this has been advised to you.

I apologies you have not been contacted if you would please email us your order number over to askbob@bobbooks.co.uk and one of my customer care team will get back to you with more information about your order.

We hope you have a very Merry Christmas and Happy New Year

Thanks,
Bob Books

Bewertet mit 5 von 5 Sternen

Excellent service

Very pleased with my experience. I created a book from a PDF using the Bob Books InDesign plug-in and found the process to be pretty straightforward once I had it set up. The customer service was excellent, and I spoke/emailed with some very helpful people and most importantly the final product was great and delivered on time.

15. Dezember 2020
Bewertung ohne vorherige Einladung
Bob Books-Logo

Antwort von Bob Books

Hello Aly,

Thank you so much for your review. Happy to help whenever, and we are so glad you are pleased with your photo book.

Thanks again!
Bob Books Team

Bewertet mit 5 von 5 Sternen

Keeping memories

I find Bob Books really good to work with. I have so many photo books now bringing back wonderful memories thanks to Bob Books.

18. November 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Just finished my 20th Album

I’ve recommended Bob Books to so many friends as the simplicity of putting together an album is so easy. Each year I collect the best photos for the year of my grandchildren and assemble their own year book. I propose to give these albums to them on their 18th birthday (if I live that long!). I also complete an annual album of the family’s life as our reminder to the events that have happened since my husband and I have retired.

31. Oktober 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent quality of books and superb…

Excellent quality of books and superb software which can be downloaded on to a pc or Mac so you don’t get the slowing down that sometimes happens with online versions.
Quite easy to find your way through the effects, backgrounds and masks if you’re used to using a computer. Best not to be in a rush so you can explore the possibilities! You’ll be amazed at what can be achieved!
I used the Apple book processing service and was disappointed when they stopped. This is every bit as good apart from no protective cover and sleeve to store the book. The software makes up for that!
I would highly recommend.
I’ve made 8 books since 2019 and I’ll be making more!
Just play and explore before you decide on size and type of paper. Help is always a available by chat or ‘phone. Have fun!

31. Oktober 2020
Bewertung ohne vorherige Einladung

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