excellent experience all round so far. When I sent my initial enquiry there were no units available but I was promised a call back as soon as one was free. Sure enough I got a call - not something t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Very happy with how everything has been set up. Had several telephone calls with a most helpful lady called Sharon, sorted everything out and kept me posted and explained next steps. So nice to have s... Mehr ansehen
Unternehmen hat geantwortet
A wonderful storage company with very helpful staff. Very easy to access site too! Thank you for supporting the Royal British Legion with the space.
Unternehmen hat geantwortet
Blue self storage is an excellent company . Their people are brilliant to deal with. I rented storage at Bedminster Bristol for approx 9 months. Throughout that period any communication wether email o... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
blue self storage has been helping customers store with confidence since 1988. From our flagship Wentloog site, we've grown to multiple locations across the UK, providing secure, flexible and affordable self storage for homes, businesses and everything in between. Whether you need personal storage, business storage, vehicle storage or outdoor space, we offer a range of storage solutions with no deposit, flexible contracts and 24/7 access at selected sites. Our facilities are protected by our own in-house security team, 24/7 monitored CCTV, AI-powered security technology and regular dog patrols, so you can store with complete peace of mind. Our commitment to excellence has earned us some of the self storage industry's highest accolades. We're proud recipients of the UK Container Operator Site of the Year award in 2021, 2023 and 2025, as well as the prestigious European Container Storage Facility of the Year award in 2025. These awards recognise our unwavering commitment to exceptional facilities, industry-leading security and outstanding customer service. Most importantly, they're backed by the thousands of five-star reviews we've received from our valued customers.
Kontaktinformationen
Wentloog Avenue, CF3 2ER, Cardiff, Vereinigtes Königreich
- 029 20 361 361
- info@blueselfstorage.co.uk
- blueselfstorage.co.uk
4.9
Hervorragend
1522 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
First of all the container that I…
First of all the container that I booked to store a classic car in was great value for money, incredibly easy to access and book. But secondly, when due to unforeseen circumstances, I needed to change the date of my booking and phoned customer services, they couldn't have been more helpful and professional. In fact I actually ended the call by saying thank you for your excellent service!
13. Mai 2026
Antwort von blue self storage
Thank you so much for your fantastic review Ginny. We’re delighted to hear that you found the container great value for money and the booking and access process easy to use.
It’s especially lovely to hear your feedback about our customer service team. We always aim to be as helpful and professional as possible, so knowing we were able to assist you during a change of circumstances really means a lot.
Thank you again for your kind words.
Kind regards
Team blue
Extremely efficient and helpful
Extremely efficient and helpful. Customer service on point!
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
Thank you for your great feedback. We’re so pleased to hear you found our team efficient and helpful, and that our customer service hit the mark. We really appreciate your support and hope to assist you again in the future.
Kind regards
Team blue
Had misplaced my access card
Had misplaced my access card. And managed to get pop down and pick up a new one.
Amazing service and so quick and efficient.
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
Thank you for your lovely review. We’re glad we could help get you sorted with a replacement access card quickly and efficiently. It’s great to hear you were happy with the service, and we really appreciate you taking the time to share your experience.
Kind regards
Team blue
Set up storage for motorhome quickly…
Set up storage for motorhome quickly with no fuss and in a professional manner . Really happy with service and all facilities good and storage space well secure. Really happy knowing van will be in a secure location. Thank you.
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
Thank you for your fantastic feedback. We’re delighted to hear that setting up your motorhome storage was quick, straightforward, and professional. Providing secure facilities and peace of mind for our customers is really important to us, so it’s great to know you feel confident your van is in a safe location.
Thank you again for choosing blue self storage.
Bernie is a real diamond to deal with…
Bernie is a real diamond to deal with and makes the customer service a super experience
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
Thank you so much for your lovely comments. We’re thrilled to hear that Bernie made your experience such a positive one. We’ll be sure to pass on your kind words — she really is a valued member of the team.
Kind regards
Team blue
Ideal place to store our caravan over…
Ideal place to store our caravan over the last 4 years.
The site is very very secure, regular feedback on FB. Easy to use the cleaning station, free air and water and waste water disposal.
Overall great experience, great business.
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
Thank you for your lovely review and for trusting us with your caravan storage over the past 4 years. We’re really pleased to hear you’ve enjoyed the security of the site and found the facilities useful and easy to use. Your continued support means a lot to us, and we look forward to continuing to provide a great service for you.
Bernie has been great!
Bernie has been great helping me organise an additional storage space for my new caravan. - Quick response time and very easy to organise.
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
Thank you so much for the kind review. It was a pleasure helping you organise storage for your new caravan. I’m really pleased to hear you found the process straightforward and communication easy. Wishing you all the best with the caravan, and please feel free to get in touch if you ever need anything else.
Courtney @ Bluestorage went above and…
Courtney @ Bluestorage went above and beyond to help me out with my enquiry and as a consequence I signed up to a long term lease knowing that I would be safe in the knowledge that if any issues arose they would be taken care of professionally by Courtney and the team.
A* customer service. Thankyou
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
Thank you so much for your kind review. We’re delighted to hear that Courtney went above and beyond to assist you and made the process a positive experience.
Providing professional and reliable customer service is something we pride ourselves on, so it’s great to know you feel confident storing with us. We’ll be sure to pass your lovely feedback on to Courtney and the team.
Thank you again for choosing Bluestorage
we truly appreciate your support!
Straight forward booking
I found booking online very easy and straight forward
Great customer service from Bernie she was very welcoming,friendly and polite. The premises were clean and tidy the same with my storage container
100% recommend .
Thank you Christopher Alan
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
Thank you, Christopher, for your fantastic review. We’re so pleased to hear that you found the online booking process easy and straightforward, and that Bernie made you feel so welcome with her friendly and professional service.
It’s also great to know you were happy with the cleanliness and condition of both the premises and your storage container. Your recommendation means a lot to us.
Thank you again for choosing blue self storage
Great personal service with a touch of…
Great personal service with a touch of happiness.
26. April 2026
Antwort von blue self storage
Thank you for your lovely feedback. We’re delighted to hear you enjoyed the personal service and that we could add a little happiness to your experience. Your kind words really mean a lot to the team.
Kind regards
Team blue
Change storage
Blue Self Storage made switching my booking from motorhome storage to caravan storage really straightforward. They kept me updated throughout and the whole process was smooth and hassle‑free. Excellent service.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
Thank you for your fantastic review. We’re so pleased to hear that switching your booking from motorhome storage to caravan storage was straightforward and hassle-free. Keeping our customers informed and making the process as smooth as possible is something we really pride ourselves on.
We truly appreciate your kind words and thank you for choosing blue self storage.
Everything was as sweet as a nut
Everything was as sweet as a nut. From initial enquiries to being shown to our pitch and the washing / air and vacuum area. All spot on and security seems very impressive and professional - a great crew on reception who had everything tickety boo. Thanks all especially Bernadette 👍
30. April 2026
Antwort von blue self storage
Thank you so much for your brilliant review. We’re delighted to hear everything was “sweet as a nut” from start to finish. It’s great to know you were happy with the facilities, security, and the service provided by our reception team.
We’ll be sure to pass your lovely comments on to Bernadette and the rest of the crew — they’ll really appreciate it. Thanks again for your support. 👍
Fantastic
Fantastic. Communication is excellent. Storage feels very safe and secure.
Really would recommend.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
Thank you Mark, so pleased that everything went so smoothly.
Kind regards
Team blue
Top storage company!
Fantastic right from the start!
The team were very helpful, patient and informative. Very slick service with booking and paying for the storage unit.
They give you all the information right from the start.
Really good prices for storage.
I have used the Bridgend facility, the security there is top notch, it is well lit and you can access via QR code 24/7.
You get value for money and peace of mind, everything you could want from a storage company.
I would 100% recommend Blue self storage to anyone.
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
Thank you so much for your fantastic feedback Mathew.
We’re delighted to hear that you had such a positive experience from the very start and that the team were helpful, patient, and informative throughout. It’s great to know you found the booking process smooth and the pricing good value.
We’re especially pleased that the security, lighting, and 24/7 QR code access at our Bridgend facility gave you that extra peace of mind—that’s exactly what we aim for.
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience.
Kind regards
team blue
First Class
Booking on line was straightforward. On arrival at the unit I had a little bit of trouble opening up but after a quick phone call assistant was there in a few minutes . I decided to order a key fob it arrived by post in less than 24 hours. The unit was clean and tidy. First Class
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
Thank you for your fantastic feedback Allan.
We’re really pleased to hear that you found the online booking process straightforward and that our team was able to assist you quickly when you needed help on arrival. It’s great to know the key fob reached you so quickly too.
We’re also glad the unit met your expectations in terms of cleanliness and presentation. Your “first class” comment means a lot to us.
Thanks again for choosing blue self storage—we truly appreciate your support.
Great service so far from Blue storage
Great service so far from Blue storage. Easy and straightforward to set up online.
29. April 2026
Antwort von blue self storage
Thank you for the review Kim, so pleased that everything was so straighforward for you. Let us know if you need anything.
Kind regards
Alex
Self storage
Blue self storage team have been very helpful arranging my storage container, even drove me to the location cant fault them at all,
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
Thank you so much for your lovely feedback. We’re so pleased to hear that the team was able to help make arranging your storage container simple and stress-free. Going the extra mile for our customers is something we really pride ourselves on, so it’s wonderful to know that the support – even down to driving you to the location – made such a positive difference.
We really appreciate you taking the time to share your experience, and thank you for choosing blue self storage.
Kind regards
Team blue
Great customer service
Great customer service
My little car is tucked away all safe and sound.
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
Thank you for your lovely feedback.
We’re so pleased to hear that your little car is tucked away safe and sound. Giving our customers peace of mind that their vehicles are secure is exactly what we aim for.
Kind regards
blue self storage
What a wonderful friendly helpful team…
What a wonderful friendly helpful team !
A very professional service with customers at the heart of all they do . We feel very comfortable in the knowledge that Stan the van will be very safe left in their hands .
Haydn Morgan
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
Thank you so much for your kind words, Haydn.
We’re delighted to hear that you found the team friendly, helpful, and professional. Providing excellent customer service and making sure our customers feel confident that their vehicles are safe with us is always our top priority.
It’s great to know that “Stan the van” is in safe hands and that you feel comfortable storing with us. We really appreciate your feedback and look forward to continuing to look after you and Stan.
Best wishes,
The blue self storage team
Excellent service .
Excellent service .
Professional and polite
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
Thank you for your kind feedback.
We’re so pleased to hear that you received excellent service from our team. Providing a professional and polite experience for all our customers is something we take great pride in.
Kind regards
blue self storage
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