excellent experience all round so far. When I sent my initial enquiry there were no units available but I was promised a call back as soon as one was free. Sure enough I got a call - not something t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Very happy with how everything has been set up. Had several telephone calls with a most helpful lady called Sharon, sorted everything out and kept me posted and explained next steps. So nice to have s... Mehr ansehen
Unternehmen hat geantwortet
A wonderful storage company with very helpful staff. Very easy to access site too! Thank you for supporting the Royal British Legion with the space.
Unternehmen hat geantwortet
Blue self storage is an excellent company . Their people are brilliant to deal with. I rented storage at Bedminster Bristol for approx 9 months. Throughout that period any communication wether email o... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
blue self storage has been helping customers store with confidence since 1988. From our flagship Wentloog site, we've grown to multiple locations across the UK, providing secure, flexible and affordable self storage for homes, businesses and everything in between. Whether you need personal storage, business storage, vehicle storage or outdoor space, we offer a range of storage solutions with no deposit, flexible contracts and 24/7 access at selected sites. Our facilities are protected by our own in-house security team, 24/7 monitored CCTV, AI-powered security technology and regular dog patrols, so you can store with complete peace of mind. Our commitment to excellence has earned us some of the self storage industry's highest accolades. We're proud recipients of the UK Container Operator Site of the Year award in 2021, 2023 and 2025, as well as the prestigious European Container Storage Facility of the Year award in 2025. These awards recognise our unwavering commitment to exceptional facilities, industry-leading security and outstanding customer service. Most importantly, they're backed by the thousands of five-star reviews we've received from our valued customers.
Kontaktinformationen
Wentloog Avenue, CF3 2ER, Cardiff, Vereinigtes Königreich
- 029 20 361 361
- info@blueselfstorage.co.uk
- blueselfstorage.co.uk
4.9
Hervorragend
1522 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I was desperate for storage and blue…
I was desperate for storage and blue storage went out of they're way to accommodate.very pleased with uit.
24. April 2026
Antwort von blue self storage
Thank you so much for your lovely review. We’re so pleased we could help when you needed storage and that the team was able to accommodate you at short notice. It’s wonderful to hear that you were happy with the service, and your kind words really mean a lot to us. Thank you for choosing blue self storage.
Kind regards
Alex
My experience
My experience, as somebody who hasn't used storage before, was how easy it was.
The containers are very clean, you can just drive in and access your container any time, you always find something you forgot to take or stored something that you might need.
22. April 2026
Antwort von blue self storage
Thank you so much for the 5* review. It made life easier for you to have a site tour to know exactly what size unit you needed. Kind regards, Sharon
Excellent service from start to finish
Excellent service from start to finish. We used their storage container at Treforest while we were moving, and found them to be reliable, friendly, and professional throughout. We have also had our caravan stored with them in Wentloog for the past 30 years and have always been very happy with the service. The sites feel secure, well looked after, and give real peace of mind. It’s rare to find such consistent service over so many years. Highly recommended.
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
Thank you so much for your wonderful feedback. We’re delighted to hear that you had such a positive experience with our storage at Treforest during your move, and that you have trusted us with your caravan storage at Wentloog for the past 30 years.
It means a great deal to know that you have found our team reliable, friendly, and professional, and that our sites have given you peace of mind over the years. Providing secure, well-maintained storage and consistent service is exactly what we strive for, so your recommendation is truly appreciated.
many thanks Team blue
Great service and good storage
9. April 2026
Antwort von blue self storage
thank you for your review, glad you had a positive experience
I have been using Blue Storage for many…
I have been using Blue Storage for many years , both for vehicle parking and containers, top company.
Bernie sorted our request this morning in record time , what a great team !!
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
thank you for a lovely review, we are glad to hear you have had such a lovely experience, thank you for using Blue Self Storage
Really easy to book online
Really easy to book online & clear instructions provided
Would highly recommend
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
thank you for your review, glad you found our online booking system easy to navigate, we always aim to provide a positive experience for our customers
Safe and Secure
Lovely people to deal with. Immaculate and state-of-the-art site. My entire 3 bedroom household stuff was stored for a year in Wentloog, and I never had to worry, not even a bit. I vacated a few days earlier than the full last month, and was even given a refund. Thank you Blue Self Storage Wentloog. Special thanks to Bernadette.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
Thank you so much for your kind words and for taking the time to share your experience.
We’re delighted to hear that you found our Wentloog site immaculate and secure, and that storing your household belongings with us gave you complete peace of mind throughout the year. It’s wonderful to know that our team made such a positive impression, and Bernadette will be especially pleased to receive your special thanks.
We truly appreciate your support and are so glad we could help make your storage experience a positive one. Thank you again for choosing Blue Self Storage Wentloog, and we wish you all the very best in your new home.
Sharon and Bernadette made the whole…
Sharon and Bernadette made the whole process easy.
Great to deal with and very swift to get back to me on any questions and information I needed and asked.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
thank you Andrew, we try to make our process as qucik and effective as possible, we hope you enjoy your time at Blue Self stoage
Blue Storage is excellent
Blue Storage is excellent - the team have been really helpful and supportive. It was great to look at the unit yesterday - this made the process simple and I feel confident about storing my items there.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
thank you Fiona, we pride ourselves on offering safe and secure storage, we are glad we could help enjoy your time at Blue Self Storage
Top notch caravan storage
We have stored a caravan here for over 10 years and would not go anywhere else. You 24/7 access 365 days of the year and there are also excellent washing facilities. Security is top notch and everyone you come in contact with is cheerful and helpful. Extra big shout out to the office staff who always go above and beyond and really helped us out today. Would highly recommend this place.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
thank you for such a lovely review our security are always on top form whihc reasurres you your goods are in safe hands, our office staff always aim to leave cusotmers with a positive experience
Easy access for storage and…
Easy access for storage and convenience. Used storage for 2 months without any issues. Easy process to follow and nice incentives from blue storage.
Courtney was very helpful with the cancellation process also with clear communication.
Will use again in future if required.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
Thank you for your great feedback.
We’re really pleased to hear that you found the process easy and convenient, and that everything ran smoothly during your time with us. It’s also fantastic to know that Courtney was able to assist you clearly and make the cancellation process straightforward.
We truly appreciate your kind comments and would be more than happy to welcome you back again in the future if you need storage.
Kind regards
Team blue
Great customer experience
Very pleasant interactions with all the staff, friendly, helpful just all round great experience.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
Thank you so much for the review. We go the extra mile for our customers! Hope you enjoy the new caravan. Thanks Sharon
Great customer service
Great customer service, quick response time and felt like a really personal service. Alex was fantastic from start to finish. She took time to explain everything, from processes to answering the questions I had.
When I met her, she took the time to show me around the site, explain the facilities and took me to our dedicated space.
2. April 2026
Antwort von blue self storage
Thank you so much for the great review. We try to give that personal touch to all of our customers. Remember we are a platinum CaSSOA awarded site so you will get more of a discount off your insurance. Thanks Sharon
Another great customer service…
Another great customer service experience bringing our motorhome back to storage after the winter. Bernie was extremely helpful and pleasant. Looking forward to another summer of camping!
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
Thank you so much for the 5* review. So pleased that you have come back for another summer!! Reagrds, Sharon
Excellent service from very polite and…
Excellent service from very polite and competent staff
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
Thank you so much for the 5* review. We are always happy to help! Regards, Sharon
So easy to book online and arrived at…
So easy to book online and arrived at the storage to gain entrance without any issues
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
thank you for your review, we aim to provide smooth and easy access for all our customers
Very easy and convenient
Very easy and convenient. Bernadette was lovely. I would recommend it. Thanks
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
Thank you so much for the 5* review. We try to make things as simple as possible. Kind Regards, Sharon
Always a pleasure to rent a unit from…
Always a pleasure to rent a unit from these especially dealing with Courtney Hart who is very professional. We will be back.
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
Thank you so much for the 5* review. So good to meet you this morning organising the unit transfer. Courtney is fab!! Regards, Sharon
Easy to arrange excellent customer…
Easy to arrange excellent customer service peace of mind knowing that our camper in safe hands.
26. März 2026
Antwort von blue self storage
Thank you for the 5* review Bernard. Don't forget we have a platinum CaSSOA Award so you will get more of a discount on your insurance for storing on site with us. Regards, Sharon
Pleasant atmosphere
Great
Smooth transaction
No waiting around
Attended to straight away
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von blue self storage
Thank you for your great feedback. We're really pleased to hear that everything went smoothly and that you were attended to straight away. Providing a quick and hassle-free experience is exactly what we aim for.
We really appreciate you taking the time to share your thoughts, and we hope to assist you again in the future.
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