Visited the store in Baybrook Mall Friendswood, TX . We received top tier customer service from two very special employees Aaron and Jamie. They helped us and my son navigate thru the store and was ab... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Visited the store in Baybrook Mall Friendswood, TX . We received top tier customer service from two very special employees Aaron and Jamie. They helped us and my son navigate thru the store and was ab... Mehr ansehen
Unternehmen hat geantwortet
I had an issue with a coupon code provided due to an issue with a previous order and sent an email to customer service. They responded within THREE minutes with a new code and even faster with a follo... Mehr ansehen
Unternehmen hat geantwortet
Kids love the style and the quality is excellent. After ordering, I learned one of the items was out of stock. BL101 contacted me, apologized, gave me a discount code, and gave me free shipping.... Mehr ansehen
Unternehmen hat geantwortet
Grandson loves this brand. Ordered some shorts and socks for him. When the socks didn't arrive with the order I contacted them and got an immediate response and the socks were shipped. They were helpf... Mehr ansehen
Unternehmen hat geantwortet
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Antwort von Baseball Lifestyle 101
The customer service department is extremely helpful and accommodating. I made a big purchase for my son and the package was sent to the wrong address. After following up with the US Postal Service and baseball lifestyle one oh one we were able to resolve the problem with a new order being shipped. The quality of the items is excellent. My son is always happy to get a new order. He loves the items. I highly recommend the company. I would personally buy directly from them. I know this third-party companies, but I know it’s not the same items or the same quality.

Antwort von Baseball Lifestyle 101
A great company with high quality items - their customer service is amazing! Like one person was assigned to my concern and saw it through - they have my business long term!

Antwort von Baseball Lifestyle 101
I had an delivery issue and was helped immediately upon writing to customer service. They assisted me with the best process to get in touch with the delivery service and even sent me a new pair. The product we ordered was of great quality but more importantly the company's customer service response and policies are what will make me continue to buy their products.

Antwort von Baseball Lifestyle 101
My son is obsessed with baseball lifestyle and let’s be honest, I’m probably just as obsessed as I eagerly wait for the next drop : ) In addition to the fun designs and high quality clothing material, I’ve been very impressed with their customer service. In one instance, the slides I got for my son started peeling after one time wearing them. I contacted customer service and they immediately responded letting me know they would make it right. Unfortunately, the slides I ordered were out of stock and took a couple months to get back in, but once they did, customer service reached out to me and issued me a code so that I could get replacement slides. In another instance, I accidentally ordered an adult small rather than a youth small. I didn’t notice the mistake until after the return window. While they were unable to issue a replacement or return, they were flexible in offering me store credit. In the most recent experience, I only received a portion of my order even though it said the whole shipment was delivered. I contacted customer service and they responded right away that they were correcting it. I’ve appreciated their quick response to emails, ownership on mistakes that are made, and eagerness to make it right. I will continue to support B101 because of the high quality product and customer service!

Antwort von Baseball Lifestyle 101
⭐⭐⭐⭐⭐
Baseball 101 has been absolutely amazing! The quality of their products is top-notch, and everything we’ve ordered has exceeded our expectations. What really stands out is their customer service. Any time I’ve had a question or needed assistance, they responded quickly and were incredibly helpful. It’s refreshing to work with a company that truly cares about its customers. Highly recommend Baseball 101 to anyone looking for great products and outstanding service!

Antwort von Baseball Lifestyle 101
I had placed an order and woke up next day realizing I was shipping to myself instead of the gift receipt. I contacted customer service first thing and they made the change! Swift and quickly prior to shipping it was awesome!

Antwort von Baseball Lifestyle 101
Their clothes are great quality but high prices and the shipping takes a while. If you return something be prepared to wait weeks to get the replacement item. The first time I got a tracking number and they never sent. Second time it literally tracked back and forth multiple times between my city and a city 2 hours away and never received it. Both times have been a nightmare for me. They need a ridiculous amount of info to locate your order and after you provide it multiple times still can’t find orders half the time. They’re annoying to deal with and need a better system.

Antwort von Baseball Lifestyle 101
A piece was missing from my order and the rectified it same day! Amazing customer service!

Antwort von Baseball Lifestyle 101
My son is absolutely obsessed with their clothing. Youth clothing is normally battered and roughed up a bit but their products are made with incredible quality.
We have had one single issue with a shirt that developed two holes after its first wash. I reached out to them just by chance to see if maybe it was washed wrong or something. Their customer service team immediately (like less than 10 minutes) got back to me had the order referenced and everything and sent a replacement no questions asked. I was shocked. We will definitely continue buying BL101 products and supporting the brand because of this!

Antwort von Baseball Lifestyle 101
I am extremely disappointed with both the quality control and customer service associated with your products.
We purchased two pairs of the exact same shorts in size Small, and they were noticeably different in both length and width. Thinking it may have been an isolated manufacturing issue, we also compared an Extra Small and a Small of the same style. The size difference was so significant that it resembled the difference between an Extra Small and a Large rather than an Extra Small and a Small.
To verify whether this was simply a one-off issue, we visited a retail store and examined multiple pairs of the same shorts. We found the exact same problem. We compared every Small available and discovered that the lengths and widths varied substantially from pair to pair. We repeated this process with other sizes and found the same inconsistencies.
This creates a major problem for customers, especially those ordering online, where there is no opportunity to compare multiple items before purchase. Even in a retail setting, these inconsistencies are unacceptable for a product marketed and priced as a premium brand.
What is most frustrating is that I can purchase a $7 pair of shorts from Walmart and expect every pair labeled Small to have consistent measurements. Yet your significantly more expensive products fail to meet that basic standard.
Adding to the frustration, I have emailed customer service multiple times and have not received a response. Premium pricing should come with premium quality and customer support. Unfortunately, based on my experience, your products and customer service have fallen far short of those expectations.
I would appreciate an explanation of how such significant sizing inconsistencies are occurring, what steps are being taken to address this quality control issue, and how you intend to resolve this matter.

Antwort von Baseball Lifestyle 101
This company and their products are top notch!! We’ve been a loyal customer for a while now and had our first issue with an order. They went above and beyond to make it right for my little baller. We’ll continue to be loyal to this brand!!

Antwort von Baseball Lifestyle 101
I had ordered my grandson slides. We had a bit of an issue. I contacted BL101 through email. They responded very quickly. They resolved the issue right away. Very friendly emails and again, the response time was amazing. My grandsons love BL101 apparel.

Antwort von Baseball Lifestyle 101

Antwort von Baseball Lifestyle 101
My kiddo loves all of the gear from Baseball Lifestyle 101 and they have so many cool options to choose from. The customer service is phenomenal. They respond timely and provide a solution!!

Antwort von Baseball Lifestyle 101
Great communication and fast, friendly customer service. I received an item that wasn't right, and they immediately fixed it. Love Baseball Lifestyle

Antwort von Baseball Lifestyle 101
Thank You for your quick attention and response to my email. Your support was fast and very helpful!
You have a great team working for this company! My grandsons love your clothes!!
Sandy McVicker

Antwort von Baseball Lifestyle 101
My son loves these clothes. Great quality!

Antwort von Baseball Lifestyle 101
They responded the same day I contacted them about my problem. They resolved the issue immediately and politely.

Antwort von Baseball Lifestyle 101
Yes, the products are a pricey, but the quality is truly top notch! I have all boys and every single piece has held up in baseball practices and multiple washes. I had an issue and customer service was quick and helped me fully with my issue. Can't say enough good things about this brand!

Antwort von Baseball Lifestyle 101
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