Baseball Lifestyle 101 Bewertungen 

Appreciated the quick response and resolution of my concern when I reached out to BL101. Absolutely great team, it’s been a pleasure working with them.

Had a little issue, Customer Service happily helped and fixed. Very Happy.

Great customer service and so helpful on a return needed!

Contacted customer service regarding damage item. They took immediate action to replace the item. I was impressed how quickly they responded and resolved my concern.

I wrote to the baseball lifestyle email address bc I accidentally ordered duplicate items. Within 24 hours, someone wrote to me indicating that they removed the duplicate items from my order and issued a refund for those items. So fast, so simple. So appreciated. I love the clothes and where I didn’t always live the service responsiveness, it seems to be getting much better!

Customer service 10/10! So, helpful and understanding!

I placed 2 orders within last month for $400+. Today I received their promo stating they are launching back to school sale, knowing that they have a 30 days guaranteed price adjustment policy I reached out to them to request a price adjustment, to which they refused. To my question what was their price adjustment policy they responded: “Our price adjustment policy is that we are unable to price match orders placed before a sale. That includes requests for a price adjustment when an item goes on sale after the order was placed, including Back to School sale pricing” This makes absolutely no sense. I wonder what IS your price adjustment policy after all ?

My package was stuck at the same spot for over a week. They were able to send a replacement no questions asked. If the original package shows up I will definitely return it. Grateful they worked with me on this.

Thank you for helping me with my shipping address.

great customer service. quick and very helpful good quality clothes also

I accidentally ordered an adult sized shirt & was able to email & they removed it from my order & they refunded the amount of it! Great customer service! Fast & effective!

Out $300 because of this company. Horrific customer service. Claims 2-5 day delivery (which I paid extra for) told over they to even ship. No package, no items, zero help. Their customer service says “well you should have read FAQS”

I love the quality of these clothes. On this particular order, I made a mistake and ordered an adult size instead of a youth. I reached out to the customer service department and within minutes they had it resolved and the correct size heading my way!

If I could give a 5+ I would!!! Here goes: yesterday, my grandson lost his left slide in the ocean. We got him other slides but not exactly this kind. I decided to see if we could replace the lost ones but got a different style (and a better size!). On the website I was offered 20% off. What a deal, right? I placed the order but my phone was stuck on processing. Naturally I thought the order didn't go through so I reordered but without the discount. I found out that the first order did go through and my second order was refunded within seconds!!!!
That's what I call customer service and I will not hesitate to order in the future. Thank you so so much!!!!

I never knew the store existed in Roosevelt Field and went to different retailers to purchase! I have to say I walked in and the assistant manager T, and Jalen were extraordinarily helpful. I don't think I would purchase anywhere but the store itself since there's really a great selection I wouldn't find otherwise, and even with online shopping it's really worth checking it out in person. The staff being as accommodating to me and my kids make it that much more worth it. I am now certainly a loyal customer not only to the brand, but to the retail store itself!

Customer Service is caring and prides themselves in excellence. 10/10!!

I am extremely disappointed with my experience with this company.

I placed an order and was excited to receive it, but after my package went missing, the entire experience turned into a stressful and time-consuming ordeal. My tracking showed that the package was out for delivery, then I received a “failed delivery” notification, even though no delivery attempt was made at my home. No one knocked on my door, no delivery vehicle came to my house, and my security cameras showed nothing.

Leading up to that, I spent days going back and forth between the company and the shipping carrier. Each side continued directing me to the other instead of taking ownership of resolving the issue. As the customer, I felt like I was doing all of the work trying to track down a package that I never received.

After finally being told the issue would be taken care of, I received a “delivered” notification a few hours later. However, the proof-of-delivery photo only created more confusion. Instead of showing my package sitting at my front door, it showed the driver holding the package with a house in the background. It did not show the package being left at my residence or prove that it had actually been delivered.

I immediately searched my entire property, checked my mailbox, spoke with my neighbors, and reviewed my security camera footage. There was absolutely no package anywhere, and my cameras showed no delivery being made to my home.

Despite all of this, I was then told I would have to continue waiting before the company would even consider issuing a refund because they wanted to wait on the shipping carrier’s investigation. At that point, I had already spent an unreasonable amount of time trying to resolve a problem that was completely outside of my control.

I understand that shipping carriers make mistakes. What disappointed me most was how the situation was handled. Instead of taking care of a customer who never received their order, I was repeatedly asked to wait, contact someone else, or accept proof that didn’t actually prove my package had been delivered.

Customer service isn’t judged by whether mistakes happen—mistakes happen to every business. It’s judged by how those mistakes are resolved, or lack there of. Unfortunately, this experience left me frustrated, exhausted, and without confidence in ordering from this company again. I sincerely hope they improve the way they handle situations like this so future customers don’t have to go through the same experience. I still am left with no package, and no refund.

Extremely frustrating experience. I placed my order on June 28 and still have not received a single pair of shorts. Their solution has been to keep sending more shorts, but those shipments also never arrive. Meanwhile, they continue to dodge my direct request for a refund. Instead of taking responsibility for repeated delivery failures, customer service keeps putting it on me to contact the shipping carrier and figure out where the packages are. I ordered and paid Baseball Life—not the shipping company. After multiple failed shipments and no product received, I should not have to investigate their delivery problems just to get my money back. The lack of accountability and refusal to directly address a refund has been incredibly disappointing.

I had an issue with my package being delivered and they instantly responded and assisted me. The customer service is flawless and made my experience with the missing package seamless. My boys love this brand and we will continue to be loyal to them as they showed loyalty to me as consumer!!

I had an issue with my order after the shipping carrier returned my package without ever making a delivery attempt. I emailed customer service on a Saturday morning, expecting to wait until the next business day, but they responded almost immediately, verified my information, and had a replacement package shipped out by the very next morning. The level of customer service was truly exceptional. They were kind, responsive, and made the entire process so easy. It’s rare to find a company that stands behind its customers like this. I’m incredibly grateful and will absolutely continue shopping with them. Thank you for going above and beyond!