binge.com.au Bewertungen 

Some companies go with the philosophy of the customer is always right. Binge just straight up ignores the customer. Had technical issues with the service, after an hour and a half on their buggy chat help - we just wanted to cut our losses and enjoy the rest of you Saturday night. All we wanted was a refund for a service we had my and couldn’t use. This was refused. Asked to speak to manager, also refused. Referee to the complaints department and told to wait up to 3 days for a resolution. They emailed back completely ignoring our request for refund - instead telling us they had reset out password again. How much time is reasonable to waiste with tech support before they will give a refund. Congratulations Binge you got my $5 but you won’t be getting a cent more from me.

ABSOLUTELY DISGRACEFUL.
No phone contact and they continue taking money even after i cancelled my card. When i opened a dispute they claimed they couldn't see my account but then miraculously knew the date of the last withdrawal from my account. LIARS AND SCAMMERS GFY

Appalling service and they kept billing me $19.95 a month even when I was in correspondence over complaints about being unable to easily unsubscribe! The Hubbi umbrella is deceptive and enables binge to dodge a simple process of unsubscribing! Everyone I know has the same issue! I ended up changing my CC out of desperation never to go back to binge!

If I could give ZERO stars I would.
The website is awful. I cannot sign in. I have no choice. I click on sign in and I get pushed to a page that tries to sign me up. Then tells me my mobile number is already in use. Of course it is. I signed up a bit more than one month ago. I enjoyed the one series, but do not want any more. No way of cancelling is available. I wanted a one month subscription, to trial it . And I have not used it much. For one series only. The month is now up and I'm trying to CANCEL. I've just been charged for a second month. Do not want it. and certainly do not want to pay any more. AND I will complain beyond Binge if this does not get corrected immediately. I see I am not the only one with this complaint either. A great RIPOFF!

I had this cheap and very rarely used it. Not the best app or variety of content. They also direct debited me when I believed the service to be cancelled. They have a very sneaky and devious way of making you click the wrong thing and end up keeping it the sub when going through the cancellation process. They then refuse a refund. Horrendous.

DO NOT TRUST! Binge are the biggest scammers…worst company to deal with as take your money even after unsubscribing and continue to. Once complained they LIE endlessly making excuses and deny any refund even though I have an email to say I unsubscribed before the next payment was due.

Bad Cancellation policies, believed a show was on there site through an old link I clicked, couldn't see the library without subscribing. Subscribed for one month, saw the show was removed asked for a refund and refused by customer service, appalling.

What have you done? It was a decent app and now it is terrible. I have had binge for years, it now buffers all the time, the pixels are terrible, and when you want to watch your latest show you have to go through all the watched episodes to get to the latest one. Seriously was this coded by a two year old? What a bitter disappointment, I've had binge for years and years, I've been hoping they would fix the issue but it appears not. It's bad enough that they changed it to a very inferior app but not to fix the issues shows no interest in doing the right thing by their customers.

Absolute trash. Would give them 0 stars if I could.

I signed up for binge on my birthday because google told me they had a movie I had been wanting to watch. When I realised they didn't have it and that they just had nothing else I was all that interested in I spent the next ten minutes cancelling the subscription and even got the email saying my subscription was cancelled. Five months later today they charge me at the worst possible time when I NEED that money and when I go to talk to customer support I'm told it wasn't successfully cancelled and I will not receive a refund.

I just went to see if anyone else has had similar experiences and low and behold; they've done this to heaps of others. How are they still up? Don't waste your money on them, honestly.

Terrible!!!
I cancelled a year ago and the website said “restart your subscription” which I never did. Realised a year on they’ve been changing me each month under Hubbl and now won’t offer refunds. They have also done this to a friend of mine. DO NOT TRUST THIS BUSINESS

Apparently I had a binge account as I can't sign up or in because t h e website says my mobile number is already registered. But Binge doesn't give me a forgot password or username to sign in but asks for new number which I gave it but the new number doesn't fit Australian format although it ACTUALLY does 0xxxxxxxxx

When first stumbling on Binge a few years ago they had some good movies and series for a very low cost. Now you pay 4x the price. I like one series on it currently so reinstated when offered $5 a month but there is absolutely nothing else to watch on it. The catch is to this $5 deal.. they are releasing this series 1 episode a week. Not worth it by the end of the series I will be hit with $19+and only using it for one show. Boring...

I have had binge for years and loved it. Until they sprung the ads on us. To avoid the ads you must now pay DOUBLE. No thanks

Overpriced, glitchy apps, terrible customer support

This is the second time I have tried to fix the same problem with Binge. Communication is tedious and frustrating.

Only sign up for binge if you never want to cancel your subscription. You can sign up with not one problem but when it comes to cancellation the cancel button doesn't seem to work. However, the button right next to it to confirm your current subscription or increase your subscription works with no issues. I do not recommend binge it isn't worth the hassle.

Binge is terrible☠️

1️⃣-The shows are limited as if they are leftovers from other providers.
One dollar per month is what they deserve.

2️⃣-The TV app is horrible, it glitches, and doesn't start the show at the last point watched.

3️⃣-It takes minutes to start and sometimes doesn't start at all I even thought my remote or internet was not working.

4️⃣I had a one-month trial and forgot to cancel, I was two hours late and they refused to refund.

Signed up for a free trial, cancelled it... They Still charged me.

They make cancelling really difficult you need to jump through a bunch of hoops and bs. From there, if you press cancel and move to the next screen, it doesn't work guaranteed. I cancelled, and then got billed 2 days later. The second time, trying to cancel I hope it works this time. Overpriced, dishonest and I hope there is some way to lodge a complaint about this business practice.

So I signed up for 12 months only to find out the next month they no longer have HBO series. Now money has gone through fir another 12 months which I didn't want anymore. I then get email saying it is going to take 3 weeks for reimbursement. Not happy Jan.