My instructor was called sharif and he was absolutely amazing. I’ve gone through many instructors and after 2 years finally got there with sharif. I have autism and adhd and to find an instructor who... Mehr ansehen
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Das sagen Bewerter
I had izzy thorpe, she is firm with her driving but that made it stick in my brain, she makes you smile and laugh which makes you feel comfortable and at ease and relaxed while driving. All in all phe... Mehr ansehen
Today I passed my test with only 2 minors. I would like to thank Matthew Richardson for being the most incredible driving instructor who had so much patience. I failed my test in the may with him, ho... Mehr ansehen
IZZY Thorpe Thank you for being an amazing driving instructor ❤️ You were patient, kind, funny and made learning how to drive really fun and exciting, rather than a chore. I’ll always remember all... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Winner of the Intelligent Instructor's 2025 National Driving School of the Year Award & Training Provider of the Year 2025 Award. Bill Plant Driving School operates nationwide, offering both Manual and Automatic Driving Lessons. Pass your test or train to become an instructor in the comfort and style of our market leading Volkswagen tuition vehicles.
Vom Unternehmen geschrieben
Kontaktinformationen
Vereinigtes Königreich
- 0330 555 2254
- info@billplant.co.uk
- billplant.co.uk
4.6
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Das haben sich andere Leute angesehen
I passed my driving test with Lanre.At…
I passed my driving test with Lanre.At first, I was so nervous before, but I had the best experience. Lanre was so professional, calm and patient with me and explained everything clearly. Thanks to Lanre I built real confidence behind the wheel and passed my test. I’m so grateful .I would highly recommend Lanre as your instructor.
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Bill Plant Driving School
Thank you Sharon - your kind words about Lanre are so appreciated. It sounds like you had the kind of learning experience that we like to champion and we are really pleased to hear that. Safe driving and thank you for choosing Bill Plant!
Driving
Honestly can’t thank Olanrewaju enough for how much he has helped me to pass my driving test!! Always been there for me and taught me in the way I needed best. Will forever be grateful!!
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von Bill Plant Driving School
Hi Kate,
Thank you so much for the wonderful feedback regarding Olanrewaju, and congratulations on passing your test!
Thank you for choosing Bill Plant and we wish you many years of happy, safe driving.
Excellent service in every way
Excellent service in every way. I was taught by Wayne Thomas and I can't thank him enough. He was always reliable and friendly, making the whole process smoother and more relaxed. I have an awkward schedule but he was happy to work around it. He would take time to properly analyse and talk through issues when they arose to ensure that I understood my mistakes, why they happened and how deal with similar situations in the future. I would happily recommend him to anyone looking for a driving instructor.
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von Bill Plant Driving School
Hi Josh, thank you for the lovely feedback on Wayne and how he supported you as an instructor - especially noting the flexibility he was able to offer.
Hope you have many years of happy, safe driving ahead - thanks for choosing Bill Plant!
I had Alam Hrncic and Jet they were…
I had Alam Hrncic and Jet they were both amazing, i’ve just smashed my test after only a few lessons with him and a few with her. 10 star rating id definitely recommend
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von Bill Plant Driving School
Hi Luca, this is wonderful feedback and we're really grateful that you took the time to share it. Especially the 10 stars out of five 🤗
Very grateful that you chose Bill Plant and we will pass your feedback on to the instructors.
Deepak aka Dee
I can't recommend Dee enough to anyone looking to learn how to drive. He is patient, knowledgeable, and easy to talk to. He made the experience stress free and enjoyable
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von Bill Plant Driving School
Awesome feedback which we will pass on! Really lovely to hear how much your instructor supported you and made you feel at ease. Congratulations!
its 1 as i can't give 0
its 1 as i can't give 0 , in newhaven 25/09/2026 i got stuck behind yk74 ### first of all on a mini roundabout for 7 minutes why the learner had not a clue of moving off when a gap arrived must of let a mile of cars and buses go before they moved off , moved off only to stop in a queue for the level crossing the barrier lifted great you would think , they stopped in the middle of the junction blocking the flow of traffic , and let all the car on the left file on to the road leaving them and us blocking the road , i know people have to learn to drive in all conditions , but to take a learner driver into rush hour traffic , just shows how stupid the instructor is ,and what poor judgement they have
25. September 2026
Bewertung ohne vorherige Einladung
Antwort von Bill Plant Driving School
Hi Martin, really sorry to hear that this was your recent experience when encountering a pupil in a lesson. So that we might look into this further, please would you email david.bond@billplant.co.uk with the full registration and any other pertinent information, and we will gladly explore this. Many thanks in advance.
Lisa D
Had 1 lesson with lisa D was informative lesson .she was aware of dvsa system error failed to tell me that she was unable to check .and failed to send me a simple text to tell me lesson was cancelled .very mixed messages from this lady .
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von Bill Plant Driving School
Hi Carline, sorry to hear about your experience - this is not what we strive for. Please send the details to david.bond@billplant.co.uk and he will investigate this further for you - thank you for bringing the issue to our attention.
Bill plant instructor Kevin Wilkes
Instructor (Kevin Wilkes) was great, he never once cancelled a lesson and always arrived on time, was very patient and has made me a very confident driver.
Absolutely recommend
24. September 2026
Bewertung ohne vorherige Einladung
Antwort von Bill Plant Driving School
Hi Liam, thank you so much for the amazing feedback - it's great to hear that you had such a good experience with Kevin as that exactly what we strive for. We'll pass your feedback along to him, and hope you enjoy many years of safe and happy driving!
Booked driving lessons as a block…
Booked driving lessons as a block booking as I thought they are a large and known driving school.Payment was made online as part of application using my home address (pick up/drop off) on Bill Plant web site. Driving instructor arrived for first lesson. After 2 hour lesson, dropped off at home address but dropped a 'bombshell' and said that for other lessons he will pick me up from local driving test centre (possibly 45minutes each way- 90 minutes travel to meet him for each lesson. I complained to Bill Plants as I SHOULD have been informed this requirement before booking. This now left me with time-loss to find another school and start again with another instructor/school. After a week of calls and emails, refund was made. But £10 booking fee charged and the instructor charged me full hourly rate. I was out of pocket without my fault. No goodwill was exercised for their fault. There was only one loser (ME). Bill Plant wins (£10 booking Fee), Driving Instructor Wins (£82 -2hr lesson). Not a happy experience and I advise to be prudent and ask at front as they do not tell you until you depart with your money and in their mercy.
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Bill Plant Driving School
We're sorry to hear this, Orhan - please email complaints@billplant.co.uk and our team will be in touch.
Best Manual Instructor
Izzy is quite literally the best driving instructor i have ever had the pleasure of learning from, aside from the occasional dad jokes😂, she helps with every problem that you may have on the road and will make sure you are fully confident in your skills. I really cant recommend her enough. Check her out on TikTok( Izzy to pass).
25. September 2026
Bewertung ohne vorherige Einladung
Antwort von Bill Plant Driving School
Hi Adam,
Thank you for your fantastic review.
We're delighted to hear that you had such a positive experience learning with Izzy. It's wonderful to know that she was able to help you overcome any challenges on the road while building your confidence and ensuring you felt fully prepared behind the wheel.
We especially enjoyed reading about the "occasional dad jokes" too! 😄 Creating a relaxed, enjoyable learning environment while maintaining high teaching standards is a great combination, and it sounds like Izzy struck that balance perfectly.
Thank you for your kind words and recommendation. We'll be sure to pass your lovely feedback on to Izzy, who will be thrilled to hear how much you appreciated her support, guidance, and teaching throughout your driving journey.
We wish you many years of safe, confident, and enjoyable driving ahead!
Best wishes,
The Bill Plant Team 🚗✨
Great instructor
Adam was a great instructor and made sure to cover everything needed for the driving test and more. He was supportive and made me feel comfortable and assured when driving, while also making sure I had plenty of practice to correct any mistakes. I would definitely recommend him to anyone learning to drive - as someone who was quite anxious to start learning, he helped me pass first time!
25. September 2026
Bewertung ohne vorherige Einladung
Antwort von Bill Plant Driving School
Hi Lia,
Thank you for your wonderful review, and congratulations on passing your driving test first time! 🎉
We're delighted to hear that Adam provided such a positive learning experience. It's fantastic to know that he ensured you were fully prepared not only for your driving test but also for driving independently afterwards.
We're especially pleased to hear that Adam's supportive approach helped you feel comfortable and reassured behind the wheel. Learning to drive can be daunting, particularly when you're feeling anxious at the start, so it's wonderful to know that he helped build your confidence while giving you plenty of opportunities to practise and learn from any mistakes.
Passing first time is a fantastic achievement, and we're thrilled that Adam's guidance and encouragement helped you reach your goal.
Thank you for your kind words and recommendation. We'll be sure to pass your lovely feedback on to Adam, who will be delighted to hear how much you appreciated his support throughout your driving journey.
We wish you many years of safe, confident, and enjoyable driving ahead!
Best wishes,
The Bill Plant Team 🚗✨
Unprofessional and Zero Accountability
I would not recommend Bill Plant Driving School. My experience with the driving instructor led me to write a formal email of complaint to Bill Plant Company, because of his behaviour which broke multiple driving instructor codes of conduct (stated on the Gov.uk website). This was met with long replies, no accountability from the customer service team and zero understanding about why I requested a refund. Details of my experience can be read below. I sincerely hope Bill Plant Driving School reads this review and makes changes to ensure safe and legal measures with their driving instructors, and accountability with their customer service team.
I paid £369.99 for 10 hours of lessons.
During all of my lessons, my instructor watched TikToks on his phone. It is illegal for a driving instructor to use their phone, as stated on the Gov.uk website.
He would initiate conversations about his private life and ask me questions about my own. He often used inappropriate language and would swear during my lessons. All of this would happen as I was driving, and my learning and driving technique wasn’t prioritised. During ten hours of lessons, we hardly covered any driving manoeuvres, despite my requesting to; instead, on multiple occasions, my instructor would get me to drive to a shop so he could buy an energy drink, leaving me unattended in the car.
He also never recorded my progress or lessons on the Bill Plant app, and when I told him of the trouble I had using the app, due to its poor user interface, he did nothing to record my progress another way. I still have no record of what I’ve been taught to pass on to my next driving instructor.
The most distressing part of his behaviour, however, was in my final lesson, when he offered to get me illegal drugs. He asked if I ‘party’ and then offered to ‘get me the good stuff’ from a weed dealer he said he knew. He then asked for a smoke break during my one-hour lesson, and instead of driving me back to my flat, he ended the lesson in an Aldi car park where we’d been practising reverse bay parking for an hour. I was left to walk home.
His behaviour of offering to get me drugs is not only illegal but also made me feel incredibly uncomfortable and angry. I paid a lot of money for a service that has not been fulfilled, creating a serious financial loss for me.
After reporting this behaviour and requesting a refund under the Consumer Rights Act 2015, it took weeks for a reply and after sending a further physical letter of complaint to the head office, which is still unanswered, I requested a refund on the app which stated I still had 10 hours of lessons left. After three months of chasing up my refund request I finally got through to a member of the customer service team who stated Bill Plant Driving School “facilitate payments for self employed driving instructors”, therefore are not able to give out refunds for lessons taken. Despite being in breach of the Consumer Rights Act and my experience having broken multiple code of conduct laws, I have still not received any compensation for my experience with Bill Plant.
Please be aware your money is going through a third party company that is not interested in your driving ability, they are simply there to gain income. Please also be aware my review is in no way reflective of my driving ability as I have since passed my test first time after only six hours with a different driving instructor, with only five minors on my test. It must be said my new driving instructor was shocked at my driving standard after 10 lessons with Bill Plant and it is only because of her hard work and dedication to me passing that I now have my licence. No thanks to Bill Plant. Do not waste your time or money.
25. September 2026
Bewertung ohne vorherige Einladung
Antwort von Bill Plant Driving School
Hi Helen,
Thank you for taking the time to share your experience.
We're very concerned to read the allegations you have raised regarding your lessons and the conduct of your instructor. The behaviour described in your review, including the use of a mobile phone during lessons, inappropriate conversations, the use of unsuitable language, leaving a pupil unattended, and the allegation that illegal drugs were offered, is not representative of the professional standards we expect from our instructors.
We also note your concerns regarding the handling of your complaint, the time taken to respond, and your dissatisfaction with the outcome of your refund request. We appreciate that this has clearly been a frustrating experience and that you feel your concerns were not addressed to your satisfaction.
As these are serious allegations which you state were previously raised directly with us, we would welcome the opportunity to review the matter again. If you have not already done so, please provide your review reference and complaint details to customerservices@billplant.co.uk so that the matter can be escalated and a full review undertaken.
We are sorry to hear that your experience fell short of your expectations and thank you for bringing your concerns to our attention.
Kind regards,
The Bill Plant Team 🚗
Lanre is the way to go
If you are searching for an instructor in the Telford / Wolverhampton area, go with Lanre! You won’t find a more calm, composed and knowledgeable instructor. During my lessons there was not a single stressful moment with Lanre, his calming demeanor kept me feeling comfortable and at ease even in my very first lesson.
From lesson 1 until the day I passed, it was around 6 months, if it wasn’t for booked up test slots, with Lanre’s knowledge I would have easily been ready in around 4, the confidence he brings out of you is incredible.
Thank you so much Lanre! Not one lesson felt like a chore, but a fun experience to look forward too each week
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Bill Plant Driving School
Hi Ryan,
Thank you for your fantastic review, and congratulations on passing your driving test! 🎉
We're delighted to hear about your experience with Lanre. His calm, composed, and knowledgeable approach is exactly what we strive for, and it's wonderful to know that he helped you feel comfortable and at ease from your very first lesson.
It's great to hear that Lanre's support and guidance helped you build confidence so quickly. Learning to drive can be challenging, but having an instructor who creates a relaxed and encouraging environment can make all the difference. We're especially pleased that you found every lesson enjoyable and something to look forward to each week.
Thank you for highlighting Lanre's professionalism and expertise. We'll be sure to pass your kind words on to him, and we're certain he'll be delighted to hear how much you appreciated his support throughout your driving journey.
Thank you for your recommendation, and we wish you many years of safe, confident, and enjoyable driving ahead!
Best wishes,
The Bill Plant Team 🚗✨
Theresa Weller is amazing!
I cannot begin to explain how much Theresa Weller helped me pass my test, So caring and compassionate and understanding. She always made me feel comfortable and confident even when struggling with something at home. She always believed in me. She always remained so positive when when I was stressing myself out over something so small! I genuinely cannot thank her enough for the time and support and empathy given at times when needed, always putting her clients first.
Im beyond grateful I was able to have Theresa as my instructor and cannot recommend her enough to everyone! I couldn't have done it without her!
Im going to miss her x
25. September 2026
Bewertung ohne vorherige Einladung
Antwort von Bill Plant Driving School
Hi Robyn,
Thank you so much for your wonderful review and congratulations on passing your driving test! 🎉
We're absolutely delighted to hear about your experience with Theresa Weller. Learning to drive can be a challenging journey, especially when life outside of lessons brings its own pressures, so it's fantastic to know that Theresa's caring, compassionate, and understanding approach helped you every step of the way.
It's wonderful to hear that she always made you feel comfortable and confident, believed in you when you doubted yourself, and remained positive even during the more stressful moments. Supporting learners both as drivers and as individuals is something that truly makes a difference, and your comments highlight exactly why Theresa is such a valued instructor.
We're especially touched to hear how much her empathy, encouragement, and dedication meant to you throughout your journey. Helping learners achieve their goals while feeling supported and understood is what we strive for, and we're thrilled that Theresa was able to provide that experience.
Thank you for your kind words and recommendation. We'll be sure to pass your lovely feedback on to Theresa, who will be delighted to know the positive impact she had on your success.
We wish you many years of safe, confident, and enjoyable driving ahead. And while we're sure Theresa will miss seeing you too, we're delighted that she's helped you achieve your independence on the road!
Best wishes,
The Bill Plant Team 🚗✨
Ahmad Ibrahim Was my instructor and he…
Ahmad Ibrahim Was my instructor and he made it really easy to learn, 8 lessons later and I passed first time!
24. September 2026
Bewertung ohne vorherige Einladung
Antwort von Bill Plant Driving School
Hi Jenny,
Thank you for your fantastic review, and congratulations on passing your driving test first time! 🎉
We're delighted to hear that Ahmad Ibrahim made learning to drive such an enjoyable and straightforward experience for you. Passing after just 8 lessons is an incredible achievement and a testament to both your hard work and Ahmad's excellent instruction.
It's wonderful to know that Ahmad's teaching style helped you build the skills and confidence needed to succeed so quickly. Helping learners feel comfortable and confident behind the wheel is exactly what we strive for.
Thank you for taking the time to share your experience. We'll be sure to pass your kind words on to Ahmad, who will be thrilled to hear about your success.
We wish you many years of safe, confident, and enjoyable driving ahead!
Best wishes,
The Bill Plant Team 🚗✨
Chris Hall
I passed my driving test as of this morning, I went with Chris Hall and I can honestly say he is the best. I had an instructor before him and I felt as if I was going nowhere, when I switched to Chris I felt like I had learnt more in two lessons than I had with this other one in 6 months. Chris is so comfortable to be around and is always a laugh. Would definitely recommend!!
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von Bill Plant Driving School
Hi Bethany,
Thank you for your fantastic review, and congratulations on passing your driving test! 🎉
We're delighted to hear about your positive experience with Chris Hall. It's wonderful to know that after struggling to make progress previously, Chris helped you build your skills and confidence so quickly. Hearing that you felt you learned more in two lessons with Chris than you had in six months elsewhere is a fantastic testament to his teaching ability and dedication.
We're especially pleased that Chris created such a comfortable and enjoyable learning environment. Learning to drive should be both productive and positive, and it's great to hear that his friendly personality and sense of humour helped make your lessons something to look forward to.
Thank you for your kind words and recommendation. We'll be sure to pass your lovely feedback on to Chris, who will be thrilled to hear how much you appreciated his support and guidance.
We wish you many years of safe, confident, and enjoyable driving ahead!
Best wishes,
The Bill Plant Team 🚗✨
Lee O’Brein was my driving instructor…
Lee O’Brein was my driving instructor and was brilliant. Always patient and calm and gave great advise.
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Bill Plant Driving School
Hi Hugh,
Thank you for taking the time to leave a review.
We're delighted to hear that you had such a positive experience learning with Lee O'Brien. His patience, calm approach, and ability to provide clear and helpful advice are qualities that make a real difference to learners, and it's wonderful to know that you benefited from his guidance.
Thank you for your kind words. We'll be sure to pass your feedback on to Lee, who will be delighted to hear how much you appreciated his support and instruction.
We wish you many years of safe, confident, and enjoyable driving ahead!
Best wishes,
The Bill Plant Team 🚗✨
Very friendly
Very friendly, constructive teaching style. Good lesson structure. Simple app set up and organisation. (Berwick-upon-Tweed)
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Bill Plant Driving School
Hi Jensen,
Thank you for your great review.
We're delighted to hear that you had such a positive experience learning to drive. It's wonderful to know that you found the teaching style friendly and constructive, and that the lesson structure helped support your progress throughout your driving journey.
We're also pleased to hear that you found the app easy to use and that the organisation of your lessons was straightforward. Providing a smooth and professional experience both in and out of the car is something we strive for.
Thank you for taking the time to share your feedback from Berwick-upon-Tweed. We really appreciate your recommendation and are delighted that you had such a positive experience with Bill Plant Driving School.
Best wishes,
The Bill Plant Team 🚗✨
Great Driving Instructor
I had Rehman 'Ram' Khan as my driving instructor and he made my learning experience fantastic. His positivity was great - always managed to get through my thick negative skull & his encouragement really meant the world.
He had a great level of patience, often having to repeat things with me, but it absolutely paid off!! Thanks to Ram, I passed my driving test 1st time & he's made me feel confident & ready for tackling driving by myself.
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von Bill Plant Driving School
Hi Stacy,
Thank you for your wonderful review, and congratulations on passing your driving test first time! 🎉
We're delighted to hear that you had such a fantastic learning experience with Rehman "Ram" Khan. His positivity, encouragement, and patience are qualities that make a real difference to learners, and it's wonderful to know that he helped you stay motivated and believe in yourself throughout your driving journey.
We're especially pleased to hear that Ram took the time to ensure you fully understood everything, even when it meant going over things more than once. Every learner develops at their own pace, and having an instructor who is patient and supportive can make all the difference.
Passing first time is a fantastic achievement, and it's great to know that Ram has helped you feel confident and prepared for driving independently. That's exactly the outcome we strive for.
Thank you for your kind words and recommendation. We'll be sure to pass your lovely feedback on to Ram, who will be thrilled to hear how much his support and encouragement meant to you.
We wish you many years of safe, confident, and enjoyable driving ahead!
Best wishes,
The Bill Plant Team 🚗✨
Absolute joke of a driving school
Absolute joke of a driving school. Paid £445 for a block of lessons. Told instructor what my hours i worked were and he got back to me a couple of days later saying the only time he could fit me in was when I was working. Said I would start a refund which took me nearly 3 MONTHS to get my money back. Help centre hours are 10-1 each day so you only have a small window to get hold of someone. First few times I selected existing customer then refund option, I was on hold for over 30 minutes each time. I then had the idea of selecting new customer option and got through straight away but for several weeks they were absolutely no help. Was nearly on the verge of reporting them to trading standards but I phoned one more time and they told me that they had finally received my money back off the instructor and would get it in 5-10 working days. As I said, this took nearly 3 months and a while lot of stress to get sorted. Would not recommend this school to my worse enemy. Annoyed that I had to give them 1 star as they don't deserve it. AVOID
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Bill Plant Driving School
Hi Paul,
Thank you for taking the time to share your feedback.
We're sorry to hear about your experience and understand the frustration that this situation has caused. We appreciate that after purchasing a lesson package, being unable to arrange lessons that fit around your availability was disappointing, particularly when this resulted in you needing to request a refund.
We also recognise how frustrating it must have been to wait for the refund to be processed and to have had difficulties contacting our Customer Services team during that time. We understand that the length of time taken to resolve the matter did not meet your expectations and contributed to a stressful experience.
While refunds are dependent on funds being returned by the instructor before they can be processed, we appreciate that this does not lessen the inconvenience you experienced. We are sorry that the overall process left you feeling dissatisfied.
Thank you for bringing your concerns to our attention. We value all feedback, both positive and negative, as it helps us review and improve our service.
Kind regards,
The Bill Plant Team 🚗
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