My brother recommended Benendon over a year ago, my husband and I signed up. Thankfully I did, as in the last year I have been suffering with knee pain. They quickly located consultants in my area an... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Been with Benenden about 15 years and never claimed. Had issues with an ingunial hernia, referred to the nhs, but waiting time in my region almost a year to see a consultant. Contacted Benenden, wh... Mehr ansehen
Benenden Health is wonderful at shortcutting the time for a diagnosis when the NHS waiting list is a long one. All my dealings with their customer service personnel have been positive and I've always... Mehr ansehen
Unternehmen hat geantwortet
The Benenden Health GP was easy and quick to engage through the app - I could even choose an apt to suit - I was contacted promptly - the Doctor was professional, friendly and helpful. Her advice hel... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Benenden Health
Vom Unternehmen geschrieben
At Benenden Health, we're not-for-profit and proud of it. What really makes us different is that we're run for our members, and everything we do is for our member community. We're on a mission to make private healthcare accessible to all, with affordable private healthcare services for less than £16 per person, per month.
Join the 870,000+ people already enjoying affordable private healthcare. Everyone is welcome, regardless of age and medical history.
Join the 870,000+ people already enjoying affordable private healthcare. Everyone is welcome, regardless of age and medical history.
Kontaktinformationen
Holgate Park Drive, YO26 4GG, York, Vereinigtes Königreich
- 0800 414 8004
- benenden.co.uk
4.7
Hervorragend
10'303 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Thorough, Empathic & decisive
Thorough, empathic doctor who was decisive.
The app made a rapid appointment very easy with a time of my choice as an employed person.
The doctor had access to my Surgery details and was able to make an informed decision about my medical complaint.
So much better than trying to get through to my GP surgery.
24. September 2026
Antwort von Benenden Health
Hi Pat, thank you for sharing this wonderful feedback. We're so pleased to hear that our app made booking an appointment easy and that our doctor was able to provide such informed and decisive care.
Best wishes, Benenden Health.
Great service and Can Do Attitude.
It's very easy to use the service and where you need to call, instead of using the app, the staff are helpful and have a "can do" attitude.
20. August 2026
Antwort von Benenden Health
Hi Bernie, thank you for your wonderful feedback. We're so pleased to hear that you found our service easy to use and that our staff were helpful and had a "can do" attitude.
Best wishes, Benenden Health.
a really in depth and very fast…
a really in depth and very fast response from the consultant that Beneden Health referred me to
I can really recommend Beneden
11. August 2026
Antwort von Benenden Health
Hello John, thank you for your wonderful feedback. We are so pleased to hear that you received such an in-depth and prompt response from the consultant we referred you to. We truly appreciate your recommendation.
Best wishes, Benenden Health.
Benenden hospital is such a… outstanding place, I could not rate it more highly, so impressive I every way.
Benenden hospital is such a impressive place, staff are so helpful and caring. The standard of cleanliness is outstanding. From the time I entered the hospital for my operation till I left, I could not rate it more highly on every aspect of my stay.
4. August 2026
Antwort von Benenden Health
Hi Mary, thank you for sharing this wonderful feedback. We are so pleased to hear that you had such a positive experience during your stay and that our staff were so helpful and caring. We pride ourselves on our high standards of cleanliness and care.
Best wishes, Benenden Health.
I have been a member for quite some…
I have been a member for quite some years and find anytime I needed help everything went so smoothly from phoning getting my appointments and follow ups. Price is very reasonable every month and very worth while.
7. August 2026
Antwort von Benenden Health
Hi Virginia, thank you for sharing this wonderful feedback with us. We're delighted to hear that your experience as a long-standing member has been so positive, and that you find our service to be both smooth and worthwhile.
Best wishes, Benenden Health.
Excellent and prompt service
Excellent and prompt service. Everything explained and very simple to navigate. Well worth the money.
14. August 2026
Antwort von Benenden Health
Hello Nicola, thank you for sharing this wonderful feedback. We are so pleased to hear that you found our service excellent and prompt, and that everything was explained clearly and was simple to navigate.
Best wishes, Benenden Health.
Been with Benenden over 45 years
Been with Benenden over 45 years. Only once used the service for an x ray. Needed some manipulation on the spine. Told by Benenden they don’t do that now!!
Needless to say,both my wife and myself have cancelled our membership.
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Benenden Health
Hi Joe, thank you for sharing this feedback with us. We're sorry to hear that you have cancelled your membership.
We do make it very clear on our website what surgeries and treatments we offer to our members (https://www.benenden.co.uk/health/healthcare/medical-treatments-and-surgery/our-procedures/), as well as in our regular member communications.
We'd like the opportunity to talk to you about this in further detail, so please contact us at Complaints@bendenden.co.uk, referencing this review, and a member of our team will be happy to talk.
Best wishes, Benenden Health.
Great experience
Everything about my journey through using Benenden was first class and quickly dealt with from start to finish, a great service.
17. September 2026
Antwort von Benenden Health
Hi Kevin, thank you for your wonderful feedback. We're so pleased to hear that your journey was first-class and quickly dealt with from start to finish. We appreciate you highlighting our great service.
Best wishes, Benenden Health.
Challenge
I was able to see a consultant who then referred me to another consultant but Benenden refused to pay the following on consultants bill of £150 this was very poor… I feel its always a challenge when you deal with Benenden to get help… I appreciate it’s not Bupa or AXA but it can be a fight to get the help and result
12. September 2026
Antwort von Benenden Health
Hi David, thank you for sharing this feedback with us. We're glad to hear you were able to get an appointment with a consultant for a diagnosis. We do make it clear that we do not support a second opinion/diagnosis for the same health concern, which is why the second consultant will need to be self-funded.
If you'd like to discuss this further with a member of our team, please call us on 0300 304 5700 and we'd be happy to support.
Best wishes, Benenden Health.
An excellent service
An excellent service. Speedy responses with clear instructions about what I had to do.
22. Juli 2026
Antwort von Benenden Health
Hello Julia, thank you for sharing this wonderful feedback with us. We're so pleased to hear that you experienced such a speedy and clear service. We're always here to help!
Best wishes, Benenden Health.
Rang benenden with a health issue as…
Rang benenden with a health issue as the hospital letter says wait time 18 months . They gave me 3 consultants I could use and what hospital . I rang and made an appointment and was seen the following week . Very happy and put my mind at rest
2. September 2026
Antwort von Benenden Health
Hi Martin, we are so pleased to hear that we could assist you quickly with your health concerns and provide peace of mind. We understand how important timely access to care is.
Best wishes, Benenden Health.
I received the advice and treatment to…
I received the advice and treatment to complete my procedure.
18. September 2026
Antwort von Benenden Health
Hi Alan, we're so glad we could assist you with your procedure! We appreciate your kind words.
Best wishes, Benenden Health.
Good service with helpful staff
Slow to get a date for surgery but excellent service once I was on the system
16. September 2026
Antwort von Benenden Health
Hi Douglas, we appreciate your feedback and are glad to hear about your positive experience once your surgery was scheduled. We understand that waiting for a surgery date can be challenging.
Best wishes, Benenden Health.
Extremely fast service great referral…
Extremely fast service great referral to top class consultant. Saved his sister. A great deal of anxieties.
9. September 2026
Antwort von Benenden Health
Hi Frank, we're so glad to hear our prompt service and consultant referral made such a positive impact during a stressful time. Your feedback means a lot to us.
Best wishes, Benenden Health.
I have used Benenden twice over the…
I have used Benenden twice over the years and have always been very happy with them
5. August 2026
Antwort von Benenden Health
Hello Marie, thank you for sharing this wonderful feedback with us. We are so pleased to hear that you have consistently been happy with our service over the years.
Best wishes, Benenden Health.
Antwort von Benenden Health
Hi Valerie, thank you for sharing this wonderful feedback. We are so pleased to hear that you experienced excellent treatment and a pleasant, calm environment.
Best wishes, Benenden Health.
Very professional
Very professional, felt valued. The facilities are modern welcoming. Great value for money
23. Juni 2026
Antwort von Benenden Health
Hi Maggie, thank you for your wonderful feedback! We are so pleased to hear that you felt valued and found our facilities modern and welcoming. It's great to know you also feel we offer excellent value for money.
Best wishes, Benenden Health.
Excellent service from start to finish
Excellent service from start to finish. Very helpful staff throughout from both Benenden Health and Nuffield Hospital York.
16. Juli 2026
Antwort von Benenden Health
Hi Ron, thank you for sharing this wonderful feedback. We're so pleased to hear that you received excellent service from start to finish and found our staff very helpful.
Best wishes, Benenden Health.
Great experience from start to finish
Great experience from start to finish, every staff member was very helpful and consultant/surgeon was fantastic!
27. Juli 2026
Antwort von Benenden Health
Hello Luke, thank you for sharing this wonderful feedback. We're so pleased to hear that you had a great experience from start to finish and that our staff, consultant, and surgeon were all fantastic.
Best wishes, Benenden Health.
Very fast service using the app,booked…
Very fast service using the app,booked a telephone appointment within hours not weeks for NHS.Doctor was great and emailed my doctor with the outcome of our call .
17. September 2026
Antwort von Benenden Health
Hi Nicholas, thank you for sharing this wonderful feedback. We're so pleased to hear that you found our app service to be very fast and that you were able to book a telephone appointment so quickly. It's great to know the doctor was excellent and communicated with your GP promptly.
Best wishes, Benenden Health.
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