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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Avoid this company. Item eventually received but much too small, so requires returning. BellaBlue have subsequently advised that the item must be returned overseas to the Netherlands at my expense, bu... Mehr ansehen

Bewertet mit 1 von 5 Sternen

AVOID THIS WEBSITE If I could give a 0 I would I ordered new cotton canvas trousers with insulated liner and what turned up three and a half weeks later was definitely not that. They were the... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Sent the wrong size, ordered a size 8 got a 6, trying to contact them, but keep getting the same automated reply, Their web site says if it is their fault they will pay postage, and refund, you nee... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Recieved our sign yesterday and it was honestly definitely worth the wait, me and my partner are so happy with it. It’s beautifully crafted with gold lettering and a teal background which really stand... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschäft für Dekoration und Inneneinrichtung

Vom Unternehmen geschrieben

Welcome to Bella Blue Décor… Here at Bella Blue Décor, I specialise in creating unique, bespoke and on-trend decor for your home and business. All my products are carefully handcrafted in my small studio situated in County Armagh, Northern Ireland. I am passionate about creating unique designs and working closely with my customers to make your design ideas come to life. I have a huge variety of options to suit all from classy, elegant designs to fun prints and colours. Your options are endless.


Kontaktinformationen

1.7

Ungenügend

TrustScore 1.5 von 5

65 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

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1.7

Alle Bewertungen

(65)

9 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

beautiful product

so so pleased with my sign quality is lovely ....it is exactly what I ordered ! thank you so much Erin ....would highly recommend

30. Juli 2023
Bewertung ohne vorherige Einladung
Bellabluedecor-Logo

Antwort von Bellabluedecor

Thankyou so so much Kate for your lovely review 🤍its so appreciated 🥰

Take care, Erin x

Bewertet mit 5 von 5 Sternen

Transformed my home 🩷

In love with my sign, looks so good at the front door. Took a little while to arrive but is worth the wait xx

30. Juli 2023
Bewertung ohne vorherige Einladung
Bellabluedecor-Logo

Antwort von Bellabluedecor

Thankyou so much Gemma for your review 🤍delighted you love your sign! It looks gorgeous on your home.

Take care, Erin x

Bewertet mit 5 von 5 Sternen

My order took a little longer than…

My order took a little longer than expected to arrive but that is understandable as they are handmade. Also it’s look’s so good 😊

26. Juli 2023
Bewertung ohne vorherige Einladung
Bellabluedecor-Logo

Antwort von Bellabluedecor

Thankyou so much Neshite for your lovely review! I’m so pleased you love your sign.

Have a lovely day and take care

Kind regards, Erin

Bewertet mit 3 von 5 Sternen

Unsure

I placed my order on 07/04/2023 and order was not fulfilled until 23/06/2023.
She gives a 2-8 week time frame.
I had to chase up my order at the end of May and was told it would be sent out by the end of the week.
I chased my order again mid June and she said she would check with Royal Mail. I asked for a tracking number and she failed to provide me with this.
I have checked with Royal Mail myself and items sent out 1st class do actually have tracking numbers. You just can’t track where the item is.
The fact that she couldn’t provide me with a tracking number makes me think my order was actually missed.
A replacement was sent out again and received 23rd June 2023

Time frame is far too long for these products. If you can’t fulfil orders between 2-8 weeks, change your time frame and let customers know.

If you claim you are a small business and can’t keep up with orders then look into hiring staff as I can see, I am not the only customer with missing delivery, or consider changing your delivery providers.

23. Juni 2023
Bellabluedecor-Logo

Antwort von Bellabluedecor

Hello and thankyou for your review,

Your parcel which unfortunately was lost within the mail was posted out to you within my 2-8 week lead time with Royal Mail.

Once a parcel has been posted it is out of my possession and Royal Mail are now responsible for this parecl, if this gets lost within the mail there is absolutely nothing I can do about this situation as it is completely out of my control. When this unfortunate situation occurs I can either refund your order or replace your parcel which I have done so. I do understand that this replacement was posted to you outside my lead time however that is what you have requested. “If this is lost, I would love a replacement sent out please” - you where aware at the time of requesting this that this replacement would be received outside lead time.

As you have stated in your review, You have requested from me on multiple occasions a “tracking number”, Royal Mail 1st class signed for method of postage is NOT tracked. There is a reference number which provides the sender with delivery confirmation and signature but there is no tracking whatsoever to this service. I can see I clearly explained this to you at the time via Instagram messenger.

UK post office website states “ Royal Mail Signed For® and 1st and 2nd Class parcel services aren't tracked throughout their journey. They provide the sender with online delivery confirmation.“ - www.postoffice.co.uk

Both postal receipts are in my possession so please feel free to get in touch at any time to see both of these proof of postage as I have offered to show you previously.

I have tried other delivery services such as fastway and yodel direct, both more expensive with equal issues, regarding hiring of staff - I do not have the facilities at my family home to have staff coming in and out, this is a small business and I would like to keep it that way, my products are handmade and unique and that’s what makes them special and attractive to so many customers. When orders get too much to handle I stop my adds and stop taking orders accordingly.

Regards, Erin


Bewertet mit 5 von 5 Sternen

Wow 🩷

Thank you so much for our gorgeous new front door sign, it has completely transformed our home. Erin was so attentive from placement of order all the way to delivery. What a lovely girl Erin is and what a fantastic little business you have. I would not hesitate to order through you again. Thank you again lovely xxxx

7. Juli 2023
Bewertung ohne vorherige Einladung
Bellabluedecor-Logo

Antwort von Bellabluedecor

Thankyou so much Leanne for this lovely review and supporting my small business 🤍delighted you love your sign also!

Take care, Erin xx

Bewertet mit 5 von 5 Sternen

Beautiful products

I couldn’t be happier with my sign! It’s finished to a very high standard and looks as beautiful now as the day I put it up around 8 months ago.
Erin was very helpful when I was unsure of which colours to choose replied to all my queries within 24 hours.

10. November 2022
Bewertung ohne vorherige Einladung
Bellabluedecor-Logo

Antwort von Bellabluedecor

Thankyou Lauren for this lovely review 🥰so glad you love your signage.

Take care, Erin x

Bewertet mit 5 von 5 Sternen

Quality Signs

Excellent service, easy to follow website when ordering and the quality of the signs are amazing. I would highly recommend. They do take up to eight weeks, but it is worth the wait.

30. Mai 2023
Bewertung ohne vorherige Einladung
Bellabluedecor-Logo

Antwort von Bellabluedecor

Hi Sandra,

Thankyou so much for this lovely review, it is so appreciated! I'm so happy you love your sign.

Take care, Erin x

Bewertet mit 5 von 5 Sternen

Bellabluedecor

Erin was an absolute pleasure to deal with, so helpful and accommodating! I couldn’t recommend Bellabluedecor enough. Our personalised postbox is a fabulous addition to our new home 🥰

7. Juni 2023
Bewertung ohne vorherige Einladung
Bellabluedecor-Logo

Antwort von Bellabluedecor

Thankyou so much Lauren for this lovely review 🥰🤍

Bewertet mit 5 von 5 Sternen

I received my door sign today and I…

I received my door sign today and I absolutely love it. I can't recommend Erin enough, her communication was excellent and she was very helpful. The sign is beautiful and a lovely finishing touch to my new home 😀

6. Juni 2023
Bewertung ohne vorherige Einladung
Bellabluedecor-Logo

Antwort von Bellabluedecor

Thankyou so much Yvette for such a lovely review 🏡thankyou so much for supporting my small business xx

Bewertet mit 5 von 5 Sternen

Love it!

My order took a little longer than expected to arrive but that is understandable as they are handmade! My sign came and I love it. I love that it was customized by me and suits my new house so well! Thank you!

23. Mai 2023
Bewertung ohne vorherige Einladung
Bellabluedecor-Logo

Antwort von Bellabluedecor

Aw Thankyou so much for this lovely review, I’m so pleased you love your new home door sign.

Best wishes, Erin x

Bewertet mit 5 von 5 Sternen

100% support for this independent business

Very very pleased with the door plaque I purchased for my mum as a present the finish is beautiful.
I will not hesitate to purchase from BellaBluedecor again in the future and will also recommend to family and friends.

6. Mai 2023
Bewertung ohne vorherige Einladung
Bellabluedecor-Logo

Antwort von Bellabluedecor

Thankyou so much Ceri for this lovely review 🥰I’m so pleased you and your mum love the sign, it was a pleasure to create this for you😁xx

Bewertet mit 5 von 5 Sternen

I’m obsessed! Thank you!!

We have received our door sign and we love it so much! The communication with the seller is excellent and we could not recommend her enough! It’s absolutely stunning and we love that it’s been personally handmade. Thank you so much again xxxx

6. Mai 2023
Bewertung ohne vorherige Einladung
Bellabluedecor-Logo

Antwort von Bellabluedecor

Aw thankyou Laura for such a lovely review 🥰I really appreciate it and I’m so happy you love your sign!

Many thanks, Erin xx

Bewertet mit 5 von 5 Sternen

Durable, good quality materials.

Purchased my house sign when Erin first opened Bella Blue Décor, I have had my house sign on my home for 2 years now and it’s just as perfect and beautiful as day one. I was sceptical as to how long Erin’s signs would last outside, but through wind, rain, heat and snow the sign is still perfect! Very durable!

Thankyou so much Erin, I would highly recommend your business to everyone! X

7. April 2023
Bewertung ohne vorherige Einladung
Bellabluedecor-Logo

Antwort von Bellabluedecor

Hi Brooklyn,

Thankyou so much for leaving my small business such a lovely review! I am so glad you are pleased with the sign and it’s durability, I’ve worked so hard to make sure these are weatherproof 😁

Thankyou again and take care,

Many thanks, Erin

Bewertet mit 5 von 5 Sternen

Very talented

My sign looks unreal. Erin is so talented and I’m so pleased I chose her to make it for me!

21. März 2023
Bewertung ohne vorherige Einladung
Bellabluedecor-Logo

Antwort von Bellabluedecor

Thankyou so much Beccy for your lovely review, it was a pleasure to be able to create your business signage for you! Im so glad you love it!🥰best wishes for your business.

Kind regards, Erin x

Bewertet mit 5 von 5 Sternen

Ordered our door sign in December and…

Ordered our door sign in December and just received it recently. It was well worth the wait. The sign is lovely and the detail is great. Yes it took a long time to come and, I did have to chase a bit but communication was good and every question was answered quickly. The delay was mostly due to Royal Mail with their extremely slow delivery times. Also being a business owner myself, I know the amount of work that needs to be put in, especially when there is only one of you. It's not easy.

Thank you for our sign! We love it.

21. März 2023
Bewertung ohne vorherige Einladung
Bellabluedecor-Logo

Antwort von Bellabluedecor

Hi Naomi,

Thankyou so much for your lovely review and supporting my small business. I’m so pleased you love your sign! Best wishes for your business🤍

Kind regards, Erin

Bewertet mit 5 von 5 Sternen

Five stars

My sign for my very first home and it couldn’t be anymore stunning!! It’s perfect..
I ordered my sign and the wait was so worth it I don’t think you would get the quality anywhere else!! The sign is a perfect as Bella blue’s business.

Erin was the most professional and helpful person when wondering where your sign is she is very quick at replying and always sticks to her word when it should arrive!

The saying of you pay for what you get is so true you pay for the excellent quality sign and super customer service. The signs are hand painted so be patient it’s worth it!!

Best of luck with your fab business and I’ll be sure to recommend a million times over!!

Thanks again Erin it’s been a pleasure

Chelsea x

7. März 2023
Bewertung ohne vorherige Einladung
Bellabluedecor-Logo

Antwort von Bellabluedecor

Aw Chelsea!! Thankyou so much for such a lovely review🤍it is so appreciated and I am so pleased you love your sign. Thankyou again for supporting my little business 🏡xx

Bewertet mit 5 von 5 Sternen

Stunning sign…

I ordered my sign during the Christmas break and received it this week. Erin was really good at keeping me up to date with when it would be dispatched. Great customer service. I ordered a slate grey colour with silver numbers and writing which will look fabulous against the the anthracite grey wall. The sign is well made and looks stunning. The attention to detail is good and the packaging is pretty which made it special to open. Would highly recommend. ❤️

24. Februar 2023
Bewertung ohne vorherige Einladung
Bellabluedecor-Logo

Antwort von Bellabluedecor

Thankyou ever so much for such a lovely review! It means so much to me that you love your sign🥰x

Bewertet mit 5 von 5 Sternen

Stunning sign and fantastic service

Customer service from Erin is out of this world. One of the signs got lost in the post and Erin did all she could to keep me a happy Customer. My sign came today and even the packaging was beautiful. I'm in love with my sign. I've never seen anyone do signs as nice as bellabluedecor so it was a no brainer for me. My sign really is beautiful im beyond happy. Thankyou so much Erin you've been a dream 💛

21. Februar 2023
Bewertung ohne vorherige Einladung
Bellabluedecor-Logo

Antwort von Bellabluedecor

Aw Sarah, Thankyou so much for this lovely review. Im so happy both you and your husband love your sign for your new home. Many thanks, Erin x

Bewertet mit 5 von 5 Sternen

Ordered a door sign in November for my…

Ordered a door sign in November for my new home that I’m due to move into in April. Due to ordering so close to Christmas, I knew there would be a bit of a wait but Erin was really good at keeping customers up to date with this and letting everyone know orders placed after certain date would begin production in January. I received my order yesterday and it was absolutely worth the wait. We ordered a matt white sign with gold writing and gold fixtures, and we got it in font 8. The sign is absolutely gorgeous and feels really well made. The brickwork to our new home is cream and white so the sign will match the exterior of the house so well, and the design of it will just look gorgeous. Really pleased with the sign and Erin’s customer service. Can’t wait to see it up outside our house soon, thank you! Xx

18. Februar 2023
Bewertung ohne vorherige Einladung
Bellabluedecor-Logo

Antwort von Bellabluedecor

Thankyou so much Nichola for such a lovely review, it is so appreciated!😊best wishes for moving into your new home in April x

Bewertet mit 5 von 5 Sternen

Beautiful house sign

Beautiful house sign! Admire how much work this lady takes on and always produces top quality decor! Totally recommend! X

9. Januar 2023
Bewertung ohne vorherige Einladung
Bellabluedecor-Logo

Antwort von Bellabluedecor

Aw Thankyou so much Hollie for your lovely review, it means so much! X

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