Avoid this company. Item eventually received but much too small, so requires returning. BellaBlue have subsequently advised that the item must be returned overseas to the Netherlands at my expense, bu... Mehr ansehen
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Das sagen Bewerter
AVOID THIS WEBSITE If I could give a 0 I would I ordered new cotton canvas trousers with insulated liner and what turned up three and a half weeks later was definitely not that. They were the... Mehr ansehen
Sent the wrong size, ordered a size 8 got a 6, trying to contact them, but keep getting the same automated reply, Their web site says if it is their fault they will pay postage, and refund, you nee... Mehr ansehen
Recieved our sign yesterday and it was honestly definitely worth the wait, me and my partner are so happy with it. It’s beautifully crafted with gold lettering and a teal background which really stand... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to Bella Blue Décor… Here at Bella Blue Décor, I specialise in creating unique, bespoke and on-trend decor for your home and business. All my products are carefully handcrafted in my small studio situated in County Armagh, Northern Ireland. I am passionate about creating unique designs and working closely with my customers to make your design ideas come to life. I have a huge variety of options to suit all from classy, elegant designs to fun prints and colours. Your options are endless.
Kontaktinformationen
Vereinigtes Königreich
- bellabluedecor.com
Keine Aufzeichnungen über Bewertungseinladungen
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Avoid BellaBlue
Avoid this company. Item eventually received but much too small, so requires returning. BellaBlue have subsequently advised that the item must be returned overseas to the Netherlands at my expense, but also that they apply a "return handling fee of 24% and a restocking fee of 18% of the total order value will be deducted from the refund". This was not clear at point of sale, but much was made of an easy returns process, which it definitely isn't. Wouldn't give BellaBlue the time of day.
Quality of shoe was horrible
Quality of shoe was horrible. They were 60$ and made out of flip flop material.
AVOID THIS WEBSITE
AVOID THIS WEBSITE
If I could give a 0 I would
I ordered new cotton canvas trousers with insulated liner and what turned up three and a half weeks later was definitely not that. They were the lightest grade polyester that looked nothing like the pictures on the website.
I’ve tried contacting them to arrange return and full refund including postage as their website says they will but they so far haven’t replied ( 3 days )
VERY POOR SERVICE AND QUALITY
SCAM WEBSITE - AVOID
SCAM WEBSITE - AVOID
The jackets I received were not as advertised: the material felt very cheap and the overall quality was substantially below what the website led me to expect!
Only after purchasing and requesting a return was I informed that I would need to send the items to the Netherland - even though website states it has a UK warehouse?
Their published returns policy does not state that customers may be required to return goods internationally, incurring substantial postage charges plus 20% handling fee!
They are basically banking on customers accepting ridiculous refund offers - I was offered 10% discount to keep the cheap, low quality garments! NO THANK YOU
I have returned the items at a cost of £17.00 and will be taking it up with my credit card provider to pursue Bella Blue for a FULL REFUND!
If this matter is not resolved satisfactorily, I will consider referring the complaint to Citizens Advice for Trading Standards assessment.
Aroonaa
Sent the wrong size
Sent the wrong size, ordered a size 8 got a 6, trying to contact them, but keep getting the same automated reply,
Their web site says if it is their fault they will pay postage, and refund, you need to be able to contact them first.
Looks like I'm going to be out of pocket, but I guess this is how companies like this make their money, stay away from them you'll only end up very disappointed
nice product!!
I usually don't spend much time choosing clothes online, but this one caught my eye 🤩
The shipping was super fast, and it arrived looking just like the photos. The fit was surprisingly good on me, and I've already worn it to work and for a weekend outing. Really happy with it!
SCAM SITE. Nothing like what you order!
SCAM SITE! I Ordered 100% cotton. Work trousers and got thin printed polyester paperthin chinese tat which is.absolutely nothing like what I ordered. Took weeks to be delivered obviously from china and absolutely not fit for purpose .happy to submit photos and would if I could.
**Misleading impression of a UK…
**Misleading impression of a UK retailer — avoid**
I bought a jacket from Bella Blue and was extremely disappointed. In my opinion, the quality was poor, it looked cheap, did not match its appearance on the website and was not worth the £40 price.
I found the website misleading. The UK warehouse address displayed in Harrogate gave me the impression that I was buying from a business dispatching orders and handling returns within the UK.
The jacket took a very long time to arrive. I was told this was due to demand, but being subsequently told to return it to China has left me questioning whether it was actually being shipped from overseas. This was not what I understood when ordering.
Despite repeatedly explaining that I wanted to return it for a full refund, I received successive offers of 10%, 25%, 35% and finally 50% to keep it.
Bella Blue has confirmed in writing that it will not provide a prepaid return label, arrange collection or reimburse return postage. To obtain a full refund, I am expected to pay to send the jacket to China using tracked shipping.
The matter remains unresolved, and I am now referring it to my payment provider.
Poor quality, a misleading impression of UK-based purchasing and deeply disappointing customer service. Based on my experience, **avoid at all costs**.
Beware
Beware - I believe the original company that makes signs has now closed. The website is now being used by a company selling sub standard Chinese origin clothing. I have tried to obtain a refund for a very poor quality coat and they’re being obstructive and refusing. The website is
Bellabluedecor DOT com
None of this website bears any resemblance to the items described within these reviews.
Again, buyers beware.
Love my new sign
Love my new sign! Erin was a pleasure to deal with. Had a few questions before ordering about colours and font etc and Erin was more than happy to help. Will definitely be recommending to friends and family.

Antwort von Bellabluedecor
Amazing communication
Amazing communication
Totally understood the assignment at hand everything was very straight forward will definitely recommend and repurchase from here again.
Orlaith x

Antwort von Bellabluedecor
Beautiful sign from Bella Blue Decor
Beautiful sign from Bella Blue Decor. Erin’s work is incredible, lots of design options fonts and colors, a very well made sign, well packaged and excellent customer service!. 💫 I love my sign so much, would highly recommend!

Antwort von Bellabluedecor
beautiful sign! 5* attention to detail
beautiful sign!! Erin’s work speaks for itself but i was truly blown away by just how beautiful her work is! the detail, time and effort she puts into her work is amazing! erin kept me well informed with delivery times too & it arrived so quickly & well packaged! highly recommend! 🩷

Antwort von Bellabluedecor
I have bought 2 signs so far which I…
I have bought 2 signs so far which I absolutely love. Erin designed a special sign for my late mums little garden which I love. I highly recommend Bella Blue Décor. Absolutely fabulous work.

Antwort von Bellabluedecor
Beautiful and stunning house sign
Erin was exceptional from the time I placed my through to its delivery. Fantastic service, stunning design and brilliant quality.
I had to force my hubby to put it on the day we received it (and you can tell I am using his profile to post this message :-)). So happy with how it compliments the front of the house.

Antwort von Bellabluedecor
Just received my sign and its amazing…
Just received my sign and its amazing just what i wanted, the colour is just perfect. It will look good in my salon. So easy to order, would definitely recommend.

Antwort von Bellabluedecor
The best door signs out there🥰
The most stunning signs ever! All my neighbours are complimenting it🥰 Thanks again for the best professional service

Antwort von Bellabluedecor
Erin was the most lovely and patient…
Erin was the most lovely and patient girl. She made sure I was 100% happy with the design and made any tweeks and changed that I needed. She reply’s super quickly and was so accommodating. I would 100% recommend 🤍

Antwort von Bellabluedecor
Absolutely delighted with my new sign…
Absolutely delighted with my new sign and is exactly what u wanted. Handmade beautifully and communication with Erin was so much appreciated. Would HIGHLY recommend ♥️

Antwort von Bellabluedecor
So happy with how the sign turned out…
So happy with how the sign turned out and looks, exactly what I envisioned it to be like and goes perfect outside our house!

Antwort von Bellabluedecor
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