I went to Beards to get a bespoke engagement ring made. Dawn was so helpful throughout the whole process and I am really happy with the result. I would highly recommend Beards to anyone who is looking... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Wonderful Service from a professional yet friendly business with excellent product knowledge. We purchased a new ladies Omega watch and had an existing gents Omega serviced (second service by Beards).... Mehr ansehen
Ordered the bespoke ring-making service through Beards. Their service overall has been exemplary; working with me to implement my design ideas, drafting multiple renders to highlight and test va... Mehr ansehen
Was so pleased to find a Mont Blanc Money Clip I liked which was sold out everywhere else. I got a better price than Mont Blanc had been selling it plus an extra 10% off as it was my first order. The... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Founded in 1804, Beards is one of the oldest family-run jewellers in Britain. With a cornerstone location on Cheltenham's Promenade, Beards have been experts in fine jewellery and luxury timepieces for over 200 years. Shop online now to explore our range of branded and in-house jewellery; and shop our watch brands– Omega, Breitling, Tag Heuer, Longines, Montblanc, Arnold & Son and Parmigiani Fleurier.
Kontaktinformationen
70 The Promenade, GL50 1NA, Cheltenham, Vereinigtes Königreich
- 01242 516238
- info@beards.co.uk
- beards.co.uk
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great service
Great customer service.
Great customer service.
Replied to emails out of hours.
Brilliant will purchase from Beards again.
Excellent service as always.
Excellent service as always.
Had the pleasure to deal with them on two separate occasions and received amazing service both times. Highly recommended and my go to Jeweller for quality items.
Superb service from a mail order purchase
Superb service - very concerned about mail ordering a high value watch but as soon as I clicked “purchase” - the communications and after-sale service was absolutely quality. From asking for measurements to make sure the watch was correctly fitted, through to setting excellent expectation on delivery times (which were exceeded)
It didn’t go unnoticed that some of the communication was over the weekend and out of typical office hours
Superb service Beards - thank you so much
Online Purchase
Bought a watch online as could get discount through my employer. I never usually leave reviews, however the service from Nigel was fantastic & communication excellent. It felt like a personal service you expect face to face rather than just the usual anonymous online purchase. Would definitely use again & highly recommend
Too cheap?
I would’ve loved to have been able to buy my best friend a present from here for her 50th Birthday...as friends when we were growing up my maiden name was Beards.
I made contact via email and spoke to someone on the phone to request some product ideas as the earrings I chose were out of stock. I think the ceiling spending I wanted of £150.00 maybe put them off...I have heard nothing back.
Very poor customer service I am afraid

Antwort von Beards
Excellent product and click and collect…
Excellent product and click and collect went perfectly. Thank you
Exceptional service
Exceptional service. Information provided by the sales person was clear and concise. Goods were despatched same day and received next day.
Great service
Great service. Placed order on a Thursday and item arrived for the Saturday. Great communication from Beards employee ( Nigel) , kept up to date with my delivery via email
Excellent service from start to finish
Excellent service from start to finish, very happy Beards
All member's of the team provided a…
All member's of the team provided a first class service even out of hours top marks the the customer service approach
Really great service, no fuss refund
Really great service, my wife didn't fancy the bracelet I bought as a surprise so Breads refunded instantly!!
Beautifully wrapped with ribbons and…
Beautifully wrapped with ribbons and very well packed super next day delivery, all good would recommend thankyou Maureen xxx
Omega Purchase - Fantastic Experience!
I can not recommend Beards highly enough. Recently purchased my first luxury watch, and they made the experience very enjoyable and personal - despite the current lockdown!
I was dealing directly with Nigel Newhook. He went above and beyond, taking photos of the watches I was interested in, giving expert advice, and really making the purchase go smoothly despite not being able to go into a physical store. The bracelet was adjusted perfectly as well.
I won't hesitate to purchase again from Beards in the future, and highly recommend them to anyone looking at either a future watch or jewellery purchase!
Fantastic service in these unusual…
Fantastic service in these unusual times. Thank you for your help
Always helpful and friendly with a nice…
Always helpful and friendly with a nice range of items
Watch
I purchased an expensive watch - which I was a bit nervous about doing online; I need not have worried as the staff were fantastic, contacted me when the item was shipped and wrapped it beautifully. Whenever I need to buy any more jewelry Beards are going to be my go to Jewelers and the look forward to doing business with them in the future. Great customer service, great communication and great business.
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