Bambookings Bewertungen 41

TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

This company is amazing! They pack their plants superbly, postage is quick & the Bamboo plants I bought (x6) were all over 6ft tall, green, healthy & with plenty of rootball, new shoots & amount of ca... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have just had 6 bay trees and an olive tree delivered . They are all so healthy ,better than I expected and excellent prices. Staff were really helpful when I was making decisions. More than happ... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I ordered 6 x 2m Red Robin. Luke waa very patient with all my questions! When I explained about limited access for delivery, without me asking, he arranged for van instead of lorry delivery which ma... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Do not use there are far better companies, dishonest about the size of plants,mine were 200mm shorter ,laurel trees were supposed to be 150cm+ as advertised most were 130cm and not the best quality... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

41 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 5 von 5 Sternen

Bay trees and olive

I have just had 6 bay trees and an olive tree delivered .
They are all so healthy ,better than I expected and excellent prices.
Staff were really helpful when I was making decisions.
More than happy

13. Mai 2026
Bewertung ohne vorherige Einladung
Bambookings-Logo

Antwort von Bambookings

Hi Penny thank you so much for your kind words. We are so pleased your plants arrived in good condition and better than expected. The staff are always happy to help. Any thing else you require please let us know and we can advise. All the best Bamboo Kings 🐼

Bewertet mit 5 von 5 Sternen

This company is amazing!! 5🌟 Bamboo!

This company is amazing! They pack their plants superbly, postage is quick & the Bamboo plants I bought (x6) were all over 6ft tall, green, healthy & with plenty of rootball, new shoots & amount of canes. Wonderful for instant privacy screening! Better quality, far taller & bigger than anything you'd get from the garden centre & for half the price. I was worried about buying Bamboo during November but once planted, they lay dormant & are looking ok 👍 🍃 so I bought 2 more! Thank you #BambooKings, your plants are fantastic & your customer service is above & beyond! 5🌟 sellers!

6. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good quality

Informative and reliable - l was nervous buying online without seeing the bamboo, however communication was great over the phone and text, pictures were sent before l ordered. Good delivery time and packaged well. Would definitely use again.

23. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent customer service, great plants

I ordered 6 x 2m Red Robin. Luke waa very patient with all my questions! When I explained about limited access for delivery, without me asking, he arranged for van instead of lorry delivery which made it so much easier for me. Plants are healthy and as described and I would definitely buy again. Highly recommend

10. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Olive tree

Excellent all round, can’t fault anything. Communication great, helpful at the nursery and a fantastic olive tree to boot. Very good prices, quality plants. My wife was delighted!
Would definitely use again.

6. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Won't give me a refund d on a diseased…

Won't give me a refund d on a diseased plant. The plant arrived looking not healthy. The new tips of the Photina had turned black, other leaves were curled in in themselves and the rest of the tree was covered in a spots. I checked and it looks like it has a fungal disease. Bamboo kings said they would send a courier for it and contact the supplier. Supplier said there was nothing wrong with the plant. You just need to take one look at it to know it's a sick plant. I am extremely disappointed. They won't give me a refund until the plant is collected. So are they not collecting it so they don't have to pay me?

23. März 2026
Bewertung ohne vorherige Einladung
Bambookings-Logo

Antwort von Bambookings

Hi sorry to hear this - the courier tried to collect first time but was not successful so we have re booked the collection. All our plants are inspected by DEFRA and considered disease and pest free its the law and we have to obey by it. We sent your photos to the grower and thier health inspector also said the plants are not diseased. We have since re arrnaged the collection and will of course refund in full on return. We have made you aware it could have been down to stress in transport. The certificate to say the plants are pest and disease free is available on request. Hopefully when the plant is returned we will solve this matter in full. Many thanks

Bewertet mit 5 von 5 Sternen

Amazing trees and service

I recently contacted this company for two Red Robin trees. It was not their usual size of order, but Luke and his team were so accommodating and helpful throughout.

They allowed me to visit their premises and choose the trees in person, which made such a difference and meant I could get exactly what I needed.

It was a real pleasure buying from them. The quality of all the trees and plants they had in stock was outstanding, and my Red Robins are in fantastic condition.
Excellent service, lovely people, and great prices too.
Thank you to Luke and the team.

10. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid

Bought on eBay , spent almost £200 on bamboo and recieved a bag of £5 logs . Seem largely uninterested , communication very low. stated they would post again then I heard nothing . Awaiting eBay taking action.

22. Februar 2026
Bewertung ohne vorherige Einladung
Bambookings-Logo

Antwort von Bambookings

Hi Patrcia, we are aware of the on going case in ebay. They have put the case on hold for 5 working days (we are not sure why) but as per the communications between us, we agreed to re-send the the plants (free of charge) to you. There seems to be an error with recycling tracking numbers with DX where they re-use a tracking number for a previous parcel delivery. Rest assured, we are aware of the situation and will always refund or send new items if they are not delivered. Ebay are in touch with us directly through our account manager to solve the problem. We dont sell logs.. we are a plant business and we have directly communicated with DX as well to have a driver interview as to why our bamboo parcel (your plants) was delivered as logs. If we can be of anymore assistance please do not hesitate to call us on 01932 910246 and we can assist you further.

EDIT 23/02/2026 - Hi Patrcia, we can see that Ebay have issued a full refund now although we had re-sent the items on Friday we will re call this parcel as a full refund has been issued to you. Sorry for the inconvenience, the original parcel has been found as well by DX.

Bewertet mit 5 von 5 Sternen

Excellent Quality Plants & service

I had a great experience from initial enquiry to delivery. I ordered 14 Photinia Red Robin for my garden hedge which were of excellent size & quality as well as 4 camellia all for a very good price. Luke was extremely responsive and helpful throughout and the Pallet company delivered them well packaged & on time. I would highly recommend purchasing from Luke's company Bamboo Kings which I found through Facebook Marketplace.

9. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent value for money!

WOW ... value for money with Luke. I bought sight unseen over FB marketplace and thought I'd give it a go having read the reviews. I'm so glad I did, the olive tree for £100 is 8 foot tall and really healthy. I bought some bamboo to fill up a pallet and wish I had bought more. Luke even rang the delivery people in the evening when my delivery hadn't shown up by 5pm to see where they were. Sterling service, thank you

6. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

What a FANTASTIC team

What a FANTASTIC team! I’ve been purchasing with them for years. They always have the biggest and best products and are very knowledgeable.

12. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic company to deal with

Fantastic company to deal with. Luke give excellent advice on the bamboos, plus we were able to go to the nursery and select our own trees. The plants are very good quality and were delivered to our doorstep really quickly. I would 100% recommend them and will be buying more from them!

6. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Issue Solved Due To 'junk' Filter

I have deleted my previous review as my emails were unanswered due to falling in their junk box.

Once this issue was known, Luke was extremely quick in resolving the issue and issuing a full refund.

Thank you.

9. August 2025
Bewertung ohne vorherige Einladung
Bambookings-Logo

Antwort von Bambookings

Hi Mark. Thanks for your feedback, your order was dispatched in full on 12th August 2025 2 days after you placed your order through us. Currently, Royal mail and Parcelforce are going through a merge and so tracking is not fully working but is due to be fully available and functional within the next few days. Your order should arrive to you tomorrow the 13th August. We will also follow up with a call tomorrow to you to ensure that your order has arrived. Any issues feel free to give us a call or email. Best wishes and we hope your order arrives tomorrow.

Hi Mark thanks for the updated review - we just emailed you and have processed the refund as requested. Our email provider flagged your emails as potential virus threats and thus we found them away from our main inbox. Refund should have come through now. Hopefully this request is sorted now. We will follow up with a call tomorrow just to make sure everything is okay. Have a great evening.

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