Babble handle the majority of our outsourced IT. As such we work closely with them on a number of concurrent projects. Sally and James are our main points of contact and always available to spea... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Broadband wasn’t working, fault was reported and was asked to take photos of the front and back of the router. I don’t know if somebody was doing checks in the back ground but I later learnt from oth... Mehr ansehen
Unternehmen hat geantwortet
Justin from Babb is always polite, patient and really helpful. He stays on the phone until everything is sorted and never makes you feel rushed. He’s especially patient with my limited IT knowledge, e... Mehr ansehen
Unternehmen hat geantwortet
I recently had some issues which where dealt with by Harry who was very fast at getting to the root of the issue and supporting us all the way through. He followed up afterwards also to make sure all... Mehr ansehen
Unternehmen hat geantwortet
4.6
Hervorragend
1587 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 81 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
All the queries I raised were dealt…promptly
All the queries I raised were dealt with promptly and always resulted in fixing the problems. I really appreciate the support given so far.
29. Juli 2026
Antwort von Babble
Thank you for your review, Rodrigo. It's great to hear about your experience.
Thanks Babble for your quick resolution…
Thanks Babble for your quick resolution to my issue!
29. Juli 2026
Antwort von Babble
Thanks for taking the time to leave a review, Joanne.
Wynand has been very professional and…
Wynand has been very professional and dealt with any issues as they have arose.
29. Juli 2026
Antwort von Babble
Hi Elise. Thanks for your review - we'll be sure to pass this on to Wynand.
Cannot get assistance for replacement…
Cannot get assistance for replacement parts, chased by email and phone
29. Juli 2026
Antwort von Babble
Hi Worton Rock, thanks for taking the time to leave a review. We're sorry to hear you've had difficulty getting assistance with replacement parts and appreciate how frustrating that can be. I'm pleased to see our Customer Experience team have now provided the quotation for review but please do reach out to us at customerexperience@babble.cloud if you would like to discuss further.
Excellent response time
Excellent response time , my I.T issue resolved very quickly thank you.
29. Juli 2026
Antwort von Babble
Thank you for your review, Margaret!
Painful company to deal with
Painful company to deal with
Takes weeks to get answer on current contract positions and then in that process you miss your notice window they sign you in for a further 12 months well above market rate,
Would not go near them if I were you
Customer service is not great, hands are tied by elongated processes.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Babble
Thank you for taking the time to share this feedback, and we're sorry to hear the renewal process left you frustrated.
We've looked into your account in detail. Our records show the request for contract information was received after the contractual notice period had already passed, and the documentation was then provided within a few working days. We haven't found any delay on our side that prevented the notice being submitted within the required timeframe, but we do understand how frustrating it is to feel caught out by a renewal you weren't expecting.
The renewal itself was carried out in line with the agreed terms and conditions. If you'd like to talk this through, or look at options going forward, please do contact us directly at customerexperience@babble.cloud or call us on 0800 440 2959 and we'll be happy to help. Kind regards , Zuni
Antwort von Babble
Thank you for your 5-star review!
MS Project
We requested that MS Project be downloaded and added to a colleague's laptop, despite endless calls this hasnt happened and we are waiting for Babble to complete the task we gave them.,
28. Juli 2026
Antwort von Babble
Hi Richard
Thank you for taking the time to share this feedback, and I'm sorry to hear about the delay in getting MS Project installed for your colleague. This is not the experience we want you to have.
I want to let you know we have followed this up directly with our support team and your request has now been completed. If there is anything further that you need please don't hesitate to reach out to me directly.
Kind regards
Christine
Thank you to Dave Harrison for sorting…
Thank you to Dave Harrison for sorting out the issue quickly and promptly. Great service!
28. Juli 2026
Antwort von Babble
Thanks for your comments, Richard. We'll pass this on to Dave and the team.
Super helpful and sorted the issue out…
Super helpful and sorted the issue out quickly. Very professional and polite on the phone.
28. Juli 2026
Antwort von Babble
Thanks for your review, Maureen. We really appreciate it!
Shakeel
It isn’t the first time I have worked with Shakeel, and hes been brilliant both times.
Keep up the good work Shak!
28. Juli 2026
Antwort von Babble
Hi Adam. Thanks for your feedback for Shakeel.
Abdul was a very helpful staff member…
Abdul was a very helpful staff member who acted swiftly and promptly to resolve the issue I had.
28. Juli 2026
Antwort von Babble
Thank you so much for your comments for Abdul - we appreciate it.
Thank you
Justin was very professional and polite. Issue dealt with and resolved. New token installed. Thank you Justin.
28. Juli 2026
Antwort von Babble
Hi Elaine. Thanks for your comments for Justin. We'll be sure to pass this on to him.
Peter was very helpful & resolved issue…
Peter was very helpful & resolved issue speedily.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Babble
Thanks John - we'll pass this on to Peter and the team.
Amazing!
The team at Babble are always super helpful. Thank you as always. Quick responses and resolutions help us keep our IT helpdesk running smoothly.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Babble
Thanks so much for your 5-star review. It means a lot to our team.
Trying to access online training
I couldnt seem to get anywhere with accessing training online, new phone had affected authenticator which i didn't realise.
Shakeel explained this would be the problem and told me how it would be rectified.
28. Juli 2026
Antwort von Babble
Hi Karen. Thanks so much for your positive review. We'll share your feedback with Shakeel!
Antwort von Babble
Thanks so much for your feedback for Jodie!
Dealt with promptly and effeciently
28. Juli 2026
Antwort von Babble
Thank you for taking the time to leave us a review, Diane.
You responded quickly and efficiently…
You responded quickly and efficiently your member of staff was polite and helpful
27. Juli 2026
Antwort von Babble
Thank you for your feedback
Engineer replied quick and able to…
Engineer replied quick and able to manage the issues during our lunch time. Although it takes few times to resolved the problems, he still helpful and patient to help . Hope the issues will be sorted .
27. Juli 2026
Antwort von Babble
Thank you for your 5-star review. We really appreciate it.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.