I don't even know how to contact customer service, I've tried every since I've purchased these glasses. The battery drains even when not wearing them. The camera malfunction, it takes pictures and... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Outstanding great quality great sound clear pictures good videos, enough minutes for a short video. Doesn’t fall or slip off. The price it’s the best part!! light and doesn’t hurt the ears Battery Lif... Mehr ansehen
Takes great quality video/pictures, plays music really amazingly and it’s very impressive, buttons all work well and the interactive swiping on the side is very consistent. The app was easy to set up... Mehr ansehen
Glasses arrived late. Resolution fluctuates from 1600x1200 to 1280x960 without warning. Recording at either resolution is blurry at close range. Battery life is about 10-15 short videos. Bring the... Mehr ansehen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 18 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Item Ordered Oct 4, Never Received
Ordered October 4th. Never received, zero support from customer service. I filed a complaint with Shopify, Aventa finally replied to my emails.
They'd be more helpful if they kept ignoring my emails.
Don't buy it
Don't buy it. It's a complete scam. They charged me twice but didn't ship my glasses. SCAM ALERT
Great glasses
Great glasses. Guys just be patient up to a month to be delivered. I ordered mine with prescription and it came exactly as I did. I love all features in it and I'm impressed of AI and translator how fast and precise. Videos and photos are very 👍. Definitely, recomanding others.
Forgot to add my apt number to my…
Forgot to add my apt number to my address cause me so much hell I’m so freaky pissed off

Antwort von Aventa
Worst customer service ever
Avoid at all costs. They are scammers. They sell you the product but the product arrives very late and is defective, worthless. And when you try to return them and contact them the customer service is inexistent. Takes forever to answer. Its been 3 months and I haven’t been able to return them yet. Crazy. Terrible experience with them. I would never ever buy from them.
They have not arrived
They have not arrived. It has taken so long my prescription has now changed in the meantime. Still waiting.

Antwort von Aventa
Customer Service Will Not Respond
My package is late. There is no tracking info update. I have emailed customer service multiple times with no response. I cannot find a contact phone number to call.
I never received anything
I never received anything. I been trying to get help for 5 days
After finally receiving my package 2…
After finally receiving my package 2 weeks later, my husband absolutely loves them. The camera, video,audio the style of the glasses was worth the purchase. Although I didn't think that the order would arrived at all, it arrived a day before my husband's birthday.
Never received item !!!
I'm having the very same issue as the person below. Ordered my Glasses on October 27th 2025. Order was fullfilled as per email from Merchant stating that package 📦 was picked up by U. S. POSTAL SERVICE. I received the Tracking number and email stating that package was being Delivered on November 9th . Nothing was delivered, then 2 days later I received an email saying it was delayed. I've contacted U.S. Postal Service and they have no tracking at all that they ever received the package. I've contacted customer service several times and No response at all. This company is a Scam and robbing people of hard earned Money . It's now the 20th and I still haven't received anything. Please avoid these scammers...
This company is a scam
This company is a scam - Glasses ordered - waited 17 days and emailed where is my order after seeing the usps tracking stalled. Then suddenly usps picks up the pace and starts delivery again and it got sent to my billing address location instead of my shipping address - as if they label had two addresses printed on it which is coo coo... who does that! Stay away - emailed their support (which is all you can do) which is also a black hole of no response. I suggest you research companies like this that proffer products too good to be true with influencers that just came up out of nowhere - it is a great marketing strategy... too bad no delivery on promises.
Awesome find..
Awesome find... Just wish I could find a way to order another charging cable🫠
Trying to reach out for 3 days
Waiting for refund for a month
Ordered glasses, took a month. Fine, that’s ok.
Got the glasses. I was not impressed. Tried them on, put them back in the box and sent them back.
The received glasses a month ago and still have not refunded me.
Not sure what next step is aside from disputing charge with my credit card company and reporting them to better business bureau.
Save your money. Don’t buy from them.
I haven't received my order from…
I haven't received my order from morthan two weeks ago
Still trying to figure out how to return the glasses
Still trying to figure out how to return them. The lens are VERY thin and I CAN'T fit them into the frames. Afraid that they will crack under slightest pressure and I won't be able to get a refund. NOT RECOMMENDING THESE TO ANYONE.
This company is a scam
This company is a scam. I was trying to buy glasses for my company, payment went through, 10 mins later the order is cancelled. I reached out & they were super slow on emailing back, promising to make things right. Fast forward 2 days & they completely ignored all of my email inquiries asking why my order was cancelled, I emailed them saying I was going to leave them a 1 star review based on my experience, & within hour my company was hit with dozens of fake reviews from bots. Coincidence? Maybe. Stay away from these people. They seem to pick & choose who they want to deal with.
They cancelled the order themselves and…
They cancelled the order themselves and didn't give me full refund
Good glasses but questionable customer service
Re: Order# 63691
I actually like these glasses however I did not receive my full order and the company has stopped communicating with me. I ordered the glasses with the transition / progressive prescription lens and did not receive them with the rest of the order. It has been over a week of silence from the company. Has anyone else experienced this?
So funktioniert Trustpilot
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