Aventa Bewertungen 

DO NOT PURCHASE! DO NOT TRUST THIS COMPANY!

We requested a refund immediately after purchase. Product was never used and Still in original packaging.

We've had to email over 10 times to get their response and now they are ignoring our request for an RMA.

Glasses broke after 1 day, express shipping took 2 weeks and customer support is not replying anymore, even tho they said I can send the glasses in for a refund.

DO NOT BUY!!!

Returned and paid for return shipping with the promise to be refunded in full plus return shipping cost. USPS Tracking showed delivered November of 2025. It is now mid January 2026. My emails have been unanswered.

Extremely poor customer service. These are a Chinese knockoff. I thought the company was US but nope. I’m trying to return mine because I’ve had connectivity issues plus one of the hinges is loose it’s been close to a month but no response from their end and multiple emails sent. Still nothing.

Waited forever for a tracking number paid for express shipping 4-6 days and paid insurance on all items. It says the package was delivered at my address however it was not. And no reply from customer service either. Funny thing is even with temu orders when it gets to us they get a us tracking number this didnt though....dont order from this place pay the extra money and get reliable service from meta

Warning: My experience with Aventa Glasses (aventaglasses.com) - Order #62204, no product, no refund.
Hi everyone,I want to share a very negative experience I've had with Aventa Glasses to warn others.I placed an order (#62204) for their G100 glasses on September 4, 2025, for $108.99. The package was initially returned by customs in China. I contacted their support to change the shipping address.For over two months, I was given the runaround. First, they said it hadn't shipped. Then they claimed it had, but never provided a valid tracking number. After immense frustration and delays, I demanded to cancel the order and get a full refund on November 6.Despite my repeated emails and even a final warning, they have not processed my refund. They have simply taken my money and provided nothing.A quick search shows I'm not alone. Their BBB rating is an 'F' and Trustpilot is full of similar complaints.Has anyone else had this experience with them? I've already initiated a chargeback with my credit card company, but I want to make sure the community is aware of their fraudulent practices.Avoid this company at all costs.

This company is an absolute joke.
I can’t believe I did not read the reviews prior to my order. I ordered the advantage of G 100 glasses with transition lenses on November 23, 2025. It is January 12, 2026 and still no product. Oh, let me correct that I was sent Two plastic sets of lenses, a charging cord and a cleaning cloth. BUT NO GLASSES.
I do not understand how companies like this are allowed to stand in business. If you think something is too good to be true the behavior of this company is the very epitome of that.

I got the glasses but the prescription on them are totally wrong and now i cannot use the glasses for anything. Kindly replace these prescription lenses

Worst scam company told me to send back product an never gave a refund

Let me begin by saying I first I thought I had gotten beat on my money. I ordered the glasses on 2 November 2025 and I ordered the prescription glasses. I had checked the mail weekly and hadnt heard from the company. But when I contacted the support they replied with a status update. I had updates on 9 November, 19 December, and my glasses arrived on 26 December. Im very pleased with the glasses. I am happy with the price I paid of $179.00 verses $450.00 from Meta. These glasses work great, my prescription is perfect, the picture taking and recording is clear and good. The AI feature is outstanding. My only issue is the glasses are a little thicker than I expected but, as my wife said there is a mini computer operating to do all the functionality. Needless to say these are a good buy.

This is a scam.

They issue a tracking number as if the item has been shipped, but then blame logistics issues and never actually send the product. This is how they operate their business. Even if you send a complaint email, you only receive a standard, scripted response.

I will say it again: this is a scam.

Customer service taking forever to respond. Trying to return the garbage product, been a couple months since I contacted them and no progress still. They be saying it’s better than ray-ban meta. Absolute lie!

I made my order by november 30, still didn’t recieved my item, I sent them a message a week ago but no answer. My order number is 64140

I ordered my glasses on December and still have not received my glasses despite the fact that I paid for quick delivery. Further there is no tracking number for my shipment to check the status. I wanted to use them for my nieces graduation tomorrow 😩

STAY FAR AWAY from this company. After dozens of emails two fake tracking numbers and filling complaint of fraud with my bank, This has been the worst purchase experience Ive made shop.pay should remove them from their platform. I paid for faster shipping ordered back in the the fir week of November. 2 weeks went by and nothing, so I reached out to support and they responded about 3 days later saying they will look into my order. Then they respond a week later stating they are escalating my order and notify of the an update and to look out for a tracking number. The next day I seek a tracking number on my USPS account. So I'm thinking all is good just to wait. Another week goes by and the tracking number still said awaiting pick up multiple times and dates and I notice the facility changed. Reached out to USPS and they said either the tracking number is invalid or the item has never been prepared. Reached back out to support and they have not responded to any of my emails since and that was 3 weeks ago. Contacting my bank for fraud dispute. Still no updates or contact from them! again...STAY AWAY!!!

I lost my clear lenses and I e-mailed the customer service people to see if I could get a replacement pair. Everyone was fast to respond my questions and guided me step by step to what I needed. I was even able to upload my prescription and my lenses will cover all my needs. Thanks

This company is garbage. I was charged extra for cases and never got a refund. I initiated a return within the 30 days because of a shitty battery life and they strung me along with a response once a week. I was then asked to submit a video on why I wanted to return the glasses. I never had to send an audition video in order to return a product.

My name is Johnny X my order number is #63173 Aventa customer service is just a bunch of AI bots with automated messages. I would rather be frustrated talking to a human being in India or the Philippines

I ordered early October, I received an email with tracking information October 19th…the tracking has not updated. It’s December and the tracking has not updated and I have not heard anything. Multiple emails and attempts to reach them with no avail.

This is a scam company. They fake ship the product so you get a tracking number but in fact, there is no item. I contacted USPS and they said the label was never paid therefore, there is not actual shipment being sent.

Do not buy anything from them! I filed a chargeback with my CC, and will also file a report with the BBB and FTC.

At least some of these other people got their glasses. I never received mine because they “didn’t put enough postage” on the package and USPS seized it. Aventa claims they can’t give me a refund until they receive the item back. Well it’s not my fault I didn’t get the package in the first place! Such scammers. Avoid at all cost.