Autoassistgroup Bewertungen 

Craig was very helpful and fixed the issue on my car very quickly. Really happy with the service.

My van was serviced and cleaned very well by a professional engineer. All problems diagnosed and resolved. Everything was explained to me about the problem and how it was going to be resolved so I’m very happy with the whole experience. Will definitely recommend them. Thank you. Mr P Miller

I am extremely disappointed with the aftercare and warranty support provided by Auto Assist Group.

In October 2025, I paid approximately £3,800 for extensive DPF-related repairs, including replacement of the DPF system and associated components. Less than a year later and after around 8,500 miles, the vehicle developed very similar issues again, including fault code P2002 and multiple DPF-related fault codes.

After obtaining an inspection from a Nissan dealership, I contacted Auto Assist Group expecting them to investigate the possibility that the previous repair work may have contributed to the problem. Instead, every response focused on shifting responsibility elsewhere and rejecting any warranty involvement.

What frustrated me most was the lack of willingness to properly investigate the issue. Despite the vehicle requiring significant further repairs, the company repeatedly stated that the DPF itself had not failed and therefore no warranty assistance would be offered. When I asked for clarification about what their warranty actually covers if a major component they installed requires replacement again within 10 months, I did not receive a clear answer.

I appreciate that faults can have multiple causes, but as a customer who spent thousands of pounds on repairs, I expected better aftercare and a more constructive approach. Instead, I felt that the company was looking for reasons to avoid responsibility rather than working towards a resolution.

Based on my experience, the repair may be straightforward to sell, but obtaining support when problems arise afterwards is a completely different matter.

Would not use again.

Craig was able to resolve my car issues and indentified what I needed to get my car running more efficiently following a dpf clean. Very helpful and friendly service, I will be using this service again

The man was on time
Prelight and did not mind explaining things as he was getting on with the job
Clean and tidy after the job was done
Will not hesitate to use company again
Would recommend to company to get plastic seat covers for engineers seat on in the vehicle.

We had Craig out to clean the dpf very helpful and done a good job

Craig was very helpful today. Explained everything he was doing and gave me advice as to keep this from happening again. Would highly recommend.

I had a sick Audi Q3 stuck in limp mode.
I contacted Dpf Specialist at 10am Monday, the technician arrived by 1:30pm and the car was fixed in 30mins.
Excellent service from start to finish...very professional and reasonable too. HIGHLY RECOMMEND.

Lewis called to me today to do my DPF, he was very polite and helpful. He solved the problem quickly and efficiently. I would recommend him in a heartbeat

Lewis came out what a lovely guy so helpful, explained everything. And the problem was fixed in what seemed like in no time. Thanks for a great service Lewis will definitely recommend this company and Lewis anytime.

The technician was very pleasant and very helpful

Lewis text me before arriving. He was friendly and explained the process to me in detail. My van is now running like a dream. Would highly recommend.

Engineer explained everything that was wrong and explain all steps that he was going to take and also gave advice on what to do to prevent this from happening again

I live in Bedford, and my son attends the local primary school. This company generously funded a swimming pool for the school's SEND children because the school did not have one. Seeing them give back to the local community made my decision to use their services an easy one.

I am so glad I did. They were an absolute pleasure to deal with from start to finish. Professional, friendly, and genuinely committed to making a positive difference. It is wonderful to support a company that not only provides excellent service but also invests in the local community. I would highly recommend them.

Very good guy knew what he was doing very professional

Brilliant service from the minute I made the call to the AutoAssistGroup hotline. My Range Rover sport 3.0 had gone into limp mode due to a saturated filter and the red light hazard warning was on.. 100 miles from home visiting my elderly parents in a remote part of Wales. With a service engineer based in Swansea then after the call went in on Saturday then they were scheduled for Monday evening. This was then brought forward by 2 hours - brilliant! 30 mins to undertake the works required and car back fully operational and good to go - 5 Stars experience and 100% recommend!

Lewis rang before arrival saying he was on his way. Once he arrived he got on with the job and took time to explain what he had done. I only arranged this appointment yesterday so am ver pleased with the service

Great experiance, Declan my tech guy was very friendly and spent time on my vehicle.
Would defo recommend auto assist, especially Declan in yhe north west.

Thank you

Craig was great 👍 Arrived just before he was due for a DPF clean, very polite and professional. Would highly recommend.

Technician arrived on time, was knowledgeable and very efficient. Explained the process throughout .
Everything was cleaned afterwards,and was given information on how to prevent a complete blockage of dpf. Full report on condition was emailed to me promptly ,thank you.