Ordered from an Australian website for delivery to Australia, product was sent from USA and had USA power connection not suitable for use in Australia. When I asked for a refund ninth avenue have offe... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I Have been using your Ginger Oil for approx 2 years & always order through you I've started to recommend to my work colleagues & family thus ordering double quality The Ginger really works for m... Mehr ansehen
Purchased a machine on 14/11, I believed was coming from Australia. No tracking provided as stated in initial email. So I sent emails with no response. Did an online chat 3 weeks later on the website.... Mehr ansehen
Unternehmen hat geantwortet
I had difficulty finding the unit I wanted either in store or on line so was happy to find it available through Ninth Avenue. The price was reasonable considering it was shipped from the US and they k... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Online shopping from a huge selection of Beauty Products - from Brands like L'Oreal, Maybelline, Revlon, Mac, Sally Hansen, Victoria's Secret and Many Others
Kontaktinformationen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 71 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I absolutely love the products
I absolutely love the products! Shipping is responsibly fast considering how far it has to come! But l always have to pay full price which is quite expensive & would like a valued returning customer discount 🤗
Package arrive in perfect condition and…
Package arrive in perfect condition and in an appropriate time frame
I’d recommend these to anyone that…
I’d recommend these to anyone that wants a fast and painless ear piercing experience at home. I was so scared at first. I was surprised how painless it was. Second day swelling has gone down and very little redness and no pain.
Easy to navigate site!!!
Easy to navigate site!!!
Scam Offshore Website
Beware, they may have an Australian website but items are posted from overseas. The claim of their products being ‘genuine’ is dubious at best. I was sent a free sample size item (with the ‘Not for Sale’ specification printed on the packaging) after paying for a full sized item, RRP $140, when I reached out to them to rectify the issue, I was told I could keep the sample pot and a 25% off discount for my next purchase as a ‘gesture of goodwill’. They are not adhering to Australian Consumer Laws, which makes me wonder what else they are doing that is dodgy. I would advise everyone be VERY careful for anyone who is looking to purchase from them in the future, I certainly won’t be!

Antwort von NinthAvenue Australia
Easy to order
Easy to order, great communication and prompt delivery!!!
This company is a fraud
This company is a fraud, I have made a complaint with evidence and I was promised refund no longer than 5 days, it’s been two weeks and no refund or communication

Antwort von NinthAvenue Australia
On time and easy to deal with
On time and easy to deal with
They came quickly once posted but…
They came quickly once posted but waiting for postage took forever at the beginning
Steel Nails
Very pleased. Could not find this product in Australia
Lovely lipstick, colour is perfect
It was easy to order, tracking kept me well informed and arrived with a couple of weeks, which to Australia is pretty good.
Amazing customer service
Amazing customer service, always responded quickly to my questions and the product is perfect.
They are horrible to deal with
They are horrible to deal with , we purchased hot stones and they sent the wrong ones and then made us pay through the roof for postage, had informed them we needed the refund back into a different account because we were undergoing a fraud situation and they went ahead knowing this and put it back into the fraud account giving it to the wrong person. We now have lost money and their legal team is shutting us down. Never buy from this company they are negligent and bad to communicate with, happy to send further pictures of emails to prove it but please be warned !!!

Antwort von NinthAvenue Australia
Ordered on 29th of July still waiting
Ordered on 29th of July
Ordered from Ninth ave as they advertised as an Australian company as Iknew the product i was purchasing is a US product.
Order has still not been delivered. They take longer than Temu.
If i had known it would take this long i would have Ordered directly from the US company as they have better and cheaper deals.
My order number is Order AU-NA#P778663282
Very poor customer experience

Antwort von NinthAvenue Australia
Not perfect but good enough
Well the experience wasn’t exactly perfect, as I got the wrong product. However, what I got works well enough.
DONT PURCHASE FROM THIS SITE
DONT PURCHASE FROM THIS SITE. ONCE THEY TAKE YOUR PAYMENT THEY SAY THE PRODUCT YOU ORDERED IS NOT AVAILABLE AND NO MATTER HOW MANY TIMES YOU TELL THEM TO REFUND YOUR MONEY THEY WILL HARASS YOU TO BUY AN ALTERNATIVE ITEM YOU ARE NOT INTERESTED IN. I WILL BE REPORTING THEM TO ACCC IF THEY WONT REFUND MY MONEY. 😡😡😡

Antwort von NinthAvenue Australia
Great service and delivered on time.
Easy Purchase
Easy site and purchase process. Shipping was fast, though short couple days delay in processing, but nothing out of ordinary. Product exactly as described and wanted.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







