Ordered from an Australian website for delivery to Australia, product was sent from USA and had USA power connection not suitable for use in Australia. When I asked for a refund ninth avenue have offe... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I Have been using your Ginger Oil for approx 2 years & always order through you I've started to recommend to my work colleagues & family thus ordering double quality The Ginger really works for m... Mehr ansehen
Purchased a machine on 14/11, I believed was coming from Australia. No tracking provided as stated in initial email. So I sent emails with no response. Did an online chat 3 weeks later on the website.... Mehr ansehen
Unternehmen hat geantwortet
I had difficulty finding the unit I wanted either in store or on line so was happy to find it available through Ninth Avenue. The price was reasonable considering it was shipped from the US and they k... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Online shopping from a huge selection of Beauty Products - from Brands like L'Oreal, Maybelline, Revlon, Mac, Sally Hansen, Victoria's Secret and Many Others
Kontaktinformationen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 71 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent customer service 😍you’re the…
Excellent customer service 😍you’re the best
The follow up was great for our…
The follow up was great for our delivery and the product lived up to exceed expectations.
They kept me informed in my emails how…
They kept me informed in my emails how it was going I like that products both lovely 🥰 thankyou
I REGRET
Its been a month since I ordered and still havent received it the item! I spent almost $200 and I cant reach any of their support team for update of the delivery. I am really worried now.

Antwort von NinthAvenue Australia
Excellent servic
Excellent service, affordable and we are so happy to receive the goods in such short time
I bought a product for $200 but never…
I bought a product for $200 but never received it. Vidisha one of the seller will apologise . A fake apology. I requested to get a refund but never get it. Please don’t buy anything on this website . It’s a scam
Thank you

Antwort von NinthAvenue Australia
Great service
Tracking was excellent. Love the product.
The product I purchased was exactly…
The product I purchased was exactly what I was looking for and excellent quality. 🙂
It is supper good and interesting to be…
It is supper good and interesting to be part of.
POOR CUSTOMER service
After ordering and receiving my item they sent the wrong item they get one star because when I try to email them a few times and not getting a response I decided to call and follow it up. They said they could not help me because it’s over the 13 days of refund, even though I’ve tried emailing them multiple times with no response so they expect me to keep the item I did not want and to blame me because they didn’t receive the email, which is a lie because I forwarded the emails of the original purchase as proof of what I ordered and what they actually sent me. Shocking disgusting and this is why they’re getting a bad review

Antwort von NinthAvenue Australia
Fast postage and extremely happy with…
Fast postage and extremely happy with product. A++ seller
Fast service and quickly expedited
Fast service and quickly expedited. Product as described.
Communication is non-existent in Australia
Purchased a machine on 14/11, I believed was coming from Australia. No tracking provided as stated in initial email. So I sent emails with no response. Did an online chat 3 weeks later on the website. Ended up being told machine was lost and another will be dispatched. It was, with tracking. All I can say is communication with the Australia branch is extremely poor if at all.

Antwort von NinthAvenue Australia
grace
i ordered the all in one makeup kit 3 weeks ago and i havent got any tracking details.
ive sent numerous emails and havent gotten any information whatsoever. the only email i got was that its being processed but that was the day after i brought it and i got nothing since.

Antwort von NinthAvenue Australia
Defective product, difficult to access refund
Received a defective toiletries bag (rip on the seam on one side).
Multiple attempts, emails and phone calls, to organise a refund with the company resulting in excuses and evasive manoeuvres to get out of organising a refund.
Finally received contact from the company after posting a 1 star review - refund not directly offered until I specifically requested this but has now finally come through after much hassle so I have amended my rating to 2 stars.

Antwort von NinthAvenue Australia
The courier company used was not good
Reference 1900661 - Overall experience.
The courier company used was not good - said they had tried to deliver the package (and it was undeliverable) on the tracking info - we were home and our security camera proved likewise. NinthAvenue were very good keeping in touch and trying to sort out the delivery dilemma. Have now received the parcel in good condition.

Antwort von NinthAvenue Australia
Prompt delivery and well packaged.
Prompt delivery and well packaged.
Product is good it’s working ❤️
So disappointed
So disappointed. Ordered a copper mask. Had to follow up on order. 2 months later I receive it. No packaging, no information, looks nothing like what I purchased, not even a swing that. Straight off the shelf of a $2 dollar shop and I paid $87 AUD for it. Totally rip!

Antwort von NinthAvenue Australia
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







