Ordered from an Australian website for delivery to Australia, product was sent from USA and had USA power connection not suitable for use in Australia. When I asked for a refund ninth avenue have offe... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I Have been using your Ginger Oil for approx 2 years & always order through you I've started to recommend to my work colleagues & family thus ordering double quality The Ginger really works for m... Mehr ansehen
Purchased a machine on 14/11, I believed was coming from Australia. No tracking provided as stated in initial email. So I sent emails with no response. Did an online chat 3 weeks later on the website.... Mehr ansehen
Unternehmen hat geantwortet
I had difficulty finding the unit I wanted either in store or on line so was happy to find it available through Ninth Avenue. The price was reasonable considering it was shipped from the US and they k... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Online shopping from a huge selection of Beauty Products - from Brands like L'Oreal, Maybelline, Revlon, Mac, Sally Hansen, Victoria's Secret and Many Others
Kontaktinformationen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 71 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The service was good as was price…
The service was good as was price although it take a few weeks for the product to arrive
Was sent item not fit for use in Australia
Ordered from an Australian website for delivery to Australia, product was sent from USA and had USA power connection not suitable for use in Australia. When I asked for a refund ninth avenue have offered a 15% refund (approx $25) of purchase cost to go towards my purchase of a plug adapter and voltage converter approx $60-$80 AUD… still waiting to hear back from my response to this.
Great product and service
Boat Hull Cleaner
Keeping me up to date with progress of the product
One of the only places I could get my…
One of the only places I could get my husbands conditioner within Australia and not the US. Quick delivery 🚚
Ordered cream for Vitalago treatment
Ordered cream for Vitalago treatment, two weeks waiting and there team says it will arrive in 4 more weeks.
Very Very Disappointing,
Chris
NSW Australia

Antwort von NinthAvenue Australia
Delivery service fast
Delivery service fast, order easy and good product
You kept in contact
You kept in contact
Regular emails
Good delivery
Rizz opinion
On time and great product
Happy with service
Brilliant company
Had issues with order regardless customer service was top notch and replaced immediately try to get this customer service anywhere else highly doubt it
Smooth experience
Smooth experience, no hassles. Product as advertised and of excellent quality.
Dodgy company, customer service appauling and really suspicious practices
Never buy from Ninth Avenue. I bought an expensive concealer, waited ages for it I arrive with no shipping info or very little after I nagged. I received it and then get an email saying I'll get a discount if I leave a good review. Left a good review on their site. No email of a discount. Email them about it and they said we'll get back to you within 48hrs with the code. They email me the code, I go on their site and there is absolutely nowhere on that site to enter any discount code.
When I emailed them again they said I should make another order and email them the new order number and THEN they'll refund me 10% to my credit card. NEVER heard of such a thing. No thanks! I'll find it elsewhere
Update! I now can't find any link to unsubscribe to have no contact and I'm still getting email from them. After so many emails back and forth
and them no doubt seeing my review, they have now said if I reply and agree they will refund $13.60. Whatever. I just said go away out of principal.
The fact is their online service is shady, offering a discount that can only be received once you've purchased and then wait for a code number and then wait again for refund of an amount. PUT A DISCOUNT CODE FIELD on the website. The discount is generated when you purchase and the customer enters the code in that field on their next purchase. Simple?! Or is SpongeBob SquarePants doing their website and customer service?
This website is a scam
This website is a scam. I have ordered an expensive product (>$100) and they have sent me a completely different product that costs a fraction of the price ($16)!
That are refusing to properly refund the difference. Their solution is to give me a 25% discount voucher for my next purchase. No way I am ever buying anything there again!
Avoid this website if don’t want to get scammed.

Antwort von NinthAvenue Australia
I ordered 3 products in November last…
I ordered 3 products in November last year I received 2 separate orders in December and January. I never received the 3rd order. It has taken close to 6 weeks to try and get my money back, still receiving rubbish responses back from this company. I would NEVER recommend you purchase from this company

Antwort von NinthAvenue Australia
INCORRECT SHIPPING INFO
Ordered very expensive machine but received incorrect order confirmation- wrong customer and shipping address! Phoned several times, emailed several times - no success!! UNBELIEVABLE

Antwort von NinthAvenue Australia
The product work exactly as promised
The product work exactly as promised, the results were amazing with easy application.
I purchased this product for my mum &…
I purchased this product for my mum & she loves it
Good price and communication
Good price and communication. Delivery could have been a little faster but was still good
I was happy to locate the product but…
I was happy to locate the product but it was slow to arrive
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