Artificial Living Bewertungen 282

I placed an order for samples, which all arrived as expected. That was the only part of the process that went smoothly.
I tried placing an order online, but some of the materials were showing as unavailable. After a phone call, we agreed to place the order via email.
When the order arrived, I noticed that one item was mixed up: instead of Cladding End Trim, I received Edging Trim. I informed the delivery driver, who agreed to take it back and said that the office would contact me regarding a refund or replacement for the incorrect item.
However, no one from their office reached out to me, so I called a few days later to explain the situation. We agreed that once the delivered materials were installed, we would decide what to do. If additional materials were needed, they would apply a credit; otherwise, I would be refunded.
After placing an order for the additional materials, no credit was offered. More than six weeks later, I still haven’t received a refund.
I would strongly advise avoiding this company, as their customer service is terrible. My client initially chose their Acoustic Wall Panels, but we’ve since decided to go elsewhere. This whole experience has been frustrating. Their response time to emails is also incredibly slow. AVOID

The quality of the artificial grass I ordered was as advertised. Delivery was well within the timescale, and customer service kept me updated throughout the whole process.

I recently purchased £300 worth of artificial grass and it was delivered promptly and in perfect condition.

My building company have ordered several times now for composite cladding and fixings. What a brilliant company. Easy website to navigate, excellent customer service over the phone and so quick with getting orders out. I’d highly recommend this company and the high quality products.

Excellent products and customer service to go with them.

We were looking for a cost-effective way to update our office, and the acoustic panels from Artificial living was the perfect solution. It's modern, sleek, and has given our building a professional look.

The artificial grass we ordered for our garden is fantastic. Our kids and dog love it, it looks so much better than the patchy lawn we had before.

Dealing with artificial living was a pleasure. I had a few questions about the composite cladding for our home's exterior and their customer service rep, Sarah, was incredibly patient and helpful. The delivery was right on schedule, really happy!

Great experience from start to finish, easy ordering and quick delivery, a few boards damaged in transit but all exchanged with no quibble.
Product (composite slatted cladding) was straightforard to install and looks great.

I bought cladding from artificial living, which has totally transformed the look of my house. The ordering processes were more than excellent from the very first approach up to the delivery. The staff was very professional and assisted me in selecting the right product.

The cladding looks incredible and arrived faster than expected. Highly recommended

This is not the first time I have bought something from Artificial Living, and they do not let me down. The range of products they have and the quality remains always high. Most recently, I purchased acoustic panels, and they were both dispatched in a timely manner and were of excellent quality.

The artificial grass I bought looks great and feels durable. Delivery was super quick too.

The cladding I purchased has completely changed the look of my extension. Its modern, sleek, and high-quality. Sarah was patient and guided me through every step of the selection process. Highly recommended.

I've ordered several times, and they always deliver excellent products on time.

I ordered artificial grass and it is of great value. The delivery was prompt and the response from Artifical living was great. I'm extremely satisfied with my order.

Sarah was incredibly helpful in guiding me through the options for ny home renovation. I ended up choosing cladding that perfectly complements my space. The installation was easy, and the final look is stunning. Thank you for making it so simple.

From ordering to delivery, Artificial Living provided an exceptional experience. The cladding I purchased is of incredible quality, and their support team was extremely helpful in answering all my questions. Will definitely shop with them again.

Possibly the rudest, most arrogant customer service agent I have ever spoken to.

I called up and spoke to Daniel, who instantly seemed annoyed that I wanted to ask questions. Daniel spoke with a righteous tone but also a fake accent/voice, as once I began to ask questions his true colours AND VOICE, came to light.

Despite the terrible experience, he claimed to have a showroom but it turned out that the address that I was given, turned out to be another business entirely.

Making Artificial Living Ltd a drop-shipping business, which often/always don’t ever ship the order.

The most amusing thing about the whole situation, is that the incompetent and arrogant customer service agent that I initially spoke to turn out to be in fact the business owner, Daniel.

AVOID LIKE THE PLAGUE!

I wasn't sure what I wanted for my project, but Daniel made the whole process simple. The cladding I chose looks incredible, and my house has never looked better. Thank you for such great service.