ARC Consultants Ltd Bewertungen 

162
•
TrustScore 5 von 5

4.9

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

An excellent and professional service throughout. A man with great knowledge and advised in a way that was very useful to my project. Very pleased and would highly recommend.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We were really happy with the Level 3 survey carried out by Alaur. One of the most important things for us was having a report that we could actually understand, without lots of technical wor... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I am extremely satisfied with the service provided. The communication was impeccable; I was informed of every process as it happened. I was given an oral summary of the visit and a very thorough repor... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We cannot recommend Alaur and his company enough for your surveying needs. He was efficient, prompt and the best thing was he was in contact with us throughout the process. Usually we’ve heard that su... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

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Vom Unternehmen geschrieben

ARC is a niche and independent practice of Chartered Building Professionals based in Leicester providing property advice to clients across Leicester, Wigston, Oadby, Blaby, Lutterworth, Market Harborough, Loughborough, Leicestershire villages and surrounding areas such as but not limited to - Northamptonshire, Coventry, Rugby, South Nottinghamshire. Our local knowledge means we understand common issues in properties across the area; from 1930s semis to modern developments. Independent & honest advice, and we are not a volume-driven surveying firm. That means - No pressure to upgrade unnecessarily. No generic reports. No call centres. Just straight forward, professional advice focused on helping you make the right decision. Our reputation is built on being dependable and providing transparent advice from our team who have over 25 years’ experience leading to a broad knowledge base of domestic dwellings. Our surveyors are experienced in compiling reports, defects assessments, assessing subsidence related damages etc. Our proactive approach is based on being forward thinking and devising innovative strategies, ensuring we deliver success for every client. ARC’s clients include, but not limited to, local authorities, private individuals, companies, insurers and adjusters. Homebuyer Surveys & Building Surveys When purchasing a new home, there are three types of surveys available on the market. ARC Consultants Ltd provides all levels of RICS HomeBuyer Surveys in Leicester, across Leicestershire and surrounding areas with quick turnaround and clear, thorough reports. clear advice, fast reports and no upselling. Subject to the level of report, we will provide you with a detailed, easy-to-understand HomeBuyer Report within 24–48 hours, plus a same-day call with your surveyor so you know exactly what you’re buying. Level 1 Homebuyer Survey Report (Formerly Condition Report) Level 2 Homebuyer Survey Report Level 3 Homebuyer Full Building Survey Report Why buyers choose ARC Consultants ✔ Reports delivered in 24–48 hours ✔ Same-day verbal summary after inspection ✔ Speak directly to your qualified surveyor ✔ No upselling or unnecessary recommendations ✔ Clear, jargon-free reports you can actually understand ✔ Post report support with a video call service FAQ - How long does a HomeBuyer survey take? Reports are typically delivered within 24–48 hours of inspection. Can I speak to the surveyor? Yes — we provide a same-day verbal summary and are happy to discuss the report. Do I need a Level 2 or Level 3 survey? We’ll advise you honestly based on the property, even if that means recommending a cheaper option. Insurance Claims At ARC we have many years working within the insurance industry and, as consultants, directly for insurers. This has led to us being experienced in understanding the processes involved in dealing with insurance reinstatements for all major perils including subsidence, fire, flood and escape of water. Contrary to popular beliefs, insurers are there to help affected homeowners with empathy, providing indemnity appropriately to the level of cover under the policy. Insurers will often utilise experienced and knowledgeable suppliers in order to reach that objective. Unfortunately, sometimes due to exceptional circumstances and/or differing opinions, further support could be required. The policyholder is often allowed to instruct an independent building surveyor to act on their behalf to provide the necessary support and oversight of the reinstatements. Under the terms of the home policy, the fees (often worded as “professional fees”) forming part of the claim. At ARC, we differ from claims assessors, who will want to involve their own suppliers which can then lead to protracted discussions and the associated unnecessary delays. We fully understand the challenges that can be faced for both the homeowner and the insurer, and in acknowledgement, we would only work alongside the insurer and their appointed suppliers, ensuring both parties are fully supported throughout the period of reinstatement. We find working with the appointed adjuster, their preferred surveyor and/or their approved panel contractor often provides the most optimum route. Subsidence can take place when the ground beneath your property’s foundation moves down, leading to the structure to move. Have you noticed tapering cracks diagonal in appearance? Have they appeared suddenly whether internally or externally? If you are unsure or suspect your property is suffering from subsidence, the cause of the damage will need to be identified and a report provided. Should subsidence be confirmed, this report can then be forwarded to your insurers for their further review, with a view to accepting a valid claim, subject to an applicable excess. The cost of the report would usually form part of the claim. Your insurers can then take the lead who will appoint various specialists (adjusters, site investigation team, mitigation team etc) who will manage the claim ensuring your property is made safe from continuous movement, along with the appropriate repairs. We have over 25 years experience dealing with properties suffering from subsidence, we therefore have the knowledge to guide you on the process.


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

162 Bewertungen

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4.9

Alle Bewertungen

(162)

119 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

An excellent and professional service…

An excellent and professional service throughout. A man with great knowledge and advised in a way that was very useful to my project. Very pleased and would highly recommend.

13. April 2026
Bewertung ohne vorherige Einladung
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Antwort von ARC Consultants Ltd

Thank you for the review and we're really happy to hear you found the service helpful.

Thanks again for your recommendation and support, it’s greatly appreciated, and we're always here if you need any help in the future

Bewertet mit 5 von 5 Sternen

Brilliant service

22. September 2026
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Antwort von ARC Consultants Ltd

Thank you so much for taking the time to leave your review, we really appreciate it

All the best

Bewertet mit 5 von 5 Sternen

Top service with excellent communication

Fantastic communication, clear and precise. Very professional service and I felt he treated me as a VIP customer. Definitely will recommend to others.

17. September 2026
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Antwort von ARC Consultants Ltd

Thank you so much for leaving you review, it means a lot to us.

We're so happy that you were satisfied with our service, and thank you for your recommendations also

All the best

Bewertet mit 5 von 5 Sternen

100% recommended

I am extremely satisfied with the service provided. The communication was impeccable; I was informed of every process as it happened. I was given an oral summary of the visit and a very thorough report of the survey. I recommend this company for a survey; they take their job seriously, and they provide lots of support.

5. September 2026
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Antwort von ARC Consultants Ltd

Thank you so much for the review, we're really glad to hear you were happy with the service and felt well informed throughout the process.

Thanks again for your kind words and support, we appreciate your recommendation, it really means a lot to us

Bewertet mit 5 von 5 Sternen

Alaur Choudhury

Alaur Choudhury carried out our survey, always keeping us informed answering our queries, would highly recommend

2. September 2026
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Antwort von ARC Consultants Ltd

Thank you so much for taking the time to leave your review, we appreciate this very much.

All the best going forward

Bewertet mit 5 von 5 Sternen

helpful and approachable

Very approachable, helpful, and quick to respond to emails. The sort of people we used to have "in the old days", which is a welcome change.

9. September 2026
Bewertung ohne vorherige Einladung
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Antwort von ARC Consultants Ltd

Thank you so much for taking the time to leave your review, we really do appreciate it

We wish you all the best going forward

Bewertet mit 5 von 5 Sternen

Effective, approachable, and helpful

We were really happy with the Level 3 survey carried out by Alaur.

One of the most important things for us was having a report that we could actually understand, without lots of technical wording, and that’s exactly what we got.

The report was clear and easy to follow, and where technical terms were used, they were explained in a way that made sense to us.

Before receiving the full report, Alaur also called us to talk through the main findings. He explained everything in straightforward language and went through it at a comfortable pace, giving us plenty of opportunity to ask questions. His answers were clear and helpful, and we never felt rushed.
Overall, we were very happy with the service and would definitely recommend Alaur.

17. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von ARC Consultants Ltd

Thank you so much for taking the time to leave your review. We're really pleased to hear you were happy with the survey and found it easy to understand. We always try to explain things as simply as possible, so it's great to know that approach helped.

Thank you again for your kind words and recommendation, it really does mean a lot to us, and we're always here if you need any advice in the future

Bewertet mit 5 von 5 Sternen

I found ARC Consultants based on the…

I found ARC Consultants based on the strength of the existing reviews and I’m very pleased to say they absolutely lived up to them.

Alaur’s communication was excellent throughout. He explained the process clearly, kept me updated and, importantly, didn’t try to push me into a more expensive survey than was actually needed for the property.

The report came back very quickly and was thorough and easy to understand. Alaur also made time at short notice to give me a call and talk through the findings, which was incredibly useful as I had a second viewing of the property shortly afterwards and felt much better informed about what to look at and what questions to ask.

I was genuinely impressed with the quality of the service from start to finish and would have no hesitation recommending ARC Consultants to anyone buying a property.

28. August 2026
Bewertung ohne vorherige Einladung
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Antwort von ARC Consultants Ltd

Thank you so much for your review, and we're really happy to hear that the service lived up to your expectations.

We're glad the communication and advice helped you feel more informed and confident, especially as it prepped you for you second viewing.

Thank you again for your kind words and recommendation, it means an awful lot. Wishing you all the very best.

Bewertet mit 5 von 5 Sternen

11/10 for ARC Consultants

Alaur's professionalism in the manner he conducts business is second-to-none. From our initial contact before booking a survey, throughout the whole process, and culminating in the well written report he provided.
Alaur conducts his business with a very timely approach, providing quick responses to queries and explaining everything in layman's terms whilst retaining the engineering information required.
We (as the property buyers) also recieved good praise from the sellers (the property the survey was conducted) in relation to Alaurs professionalism.

The best value for money around, quickest to respond, and most caring.

Would recomend and instruct again.

15. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von ARC Consultants Ltd

Thank you so much for your review, we really appreciate you taking the time to share your experience.

We're delighted to hear that you found the whole process professional and also finding things easy to understand from start to finish. We always aim to explain things clearly so it's great to know that approach was helpful. It's also really good to hear the positive feedback from the sellers about us too!

Your recommendation means a great deal, and we'd be more than happy to help again in the future.

All the very best with your new home

Bewertet mit 5 von 5 Sternen

Alaur was great to deal with from the…

Alaur was great to deal with from the start. We were able to book in fairly quickly and the report was was easy to follow. Also offered a call afterwards to go through anything we wanted more explanation on.

26. August 2026
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Antwort von ARC Consultants Ltd

Thank you so much for taking the time to leave your review, it means a lot to us.

We're glad you found the service to your satisfaction, and we really do wish you all the best going forward

Bewertet mit 5 von 5 Sternen

Survey

Review

I had a fantastic experience with Alaur Choudhury of ARC Consultants Ltd. The service was extremely professional from start to finish, and Alaur provided excellent advice throughout the surveyor’s report process.

Communication was always polite, friendly and clear, and everything was explained in a professional and easy to understand manner. The quality of the advice and service was outstanding, and I felt completely confident that I was in good hands.

I would highly recommend Alaur Choudhury and ARC Consultants Ltd to anyone looking for a professional, reliable and knowledgeable surveying service. Excellent service all round

Anita

21. August 2026
Bewertung ohne vorherige Einladung
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Antwort von ARC Consultants Ltd

Thank you so much for your review, we really appreciate you taking the time to leave this for us.

We're glad you found the service to your satisfaction, as our aim is always to provide honest advice and make the survey process is as straightforward as possible.

Thank you again for your kind words and recommendation.

Bewertet mit 5 von 5 Sternen

Amazing service

I was squeezed in for the survey on a weekend, which they don’t usually work.

After the survey I had a phone call the same day with a detailed explanation of the priorities I needed to look at upon moving in.

I would definitely recommend this to anyone needing a survey.

17. August 2026
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Antwort von ARC Consultants Ltd

Thank you so much for taking the time to leave your review, it really does mean a lot to us

We wish you all the best going forward, and thank you for your recommendation

Bewertet mit 5 von 5 Sternen

We've used ARC twice, and would certainly use again

We've used Alaur at ARC a couple of times now for home surveys (level 1 and level 2), and both reports have been very thorough. Communication throughout has been top quality, and the turnaround time from visiting the property to having the report in the inbox is amazing (within 2 working days on both instances). All-round excellent service for a competitive price. We would have no hesitation on using again.

9. Juli 2026
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Antwort von ARC Consultants Ltd

Thank you so much for your kind review, it really means a lot that you used us and also came back to use us for a second time. We're glad to hear you've been happy with the service on both occasions.

Thank you again for your continued trust and support, we really appreciate the recommendation and would be more than happy to help again in the future.

Bewertet mit 5 von 5 Sternen

Superb experience!

Superb experience!
First class advice, professional and with big integrity I would not hesitate to recommend wholeheartedly!

14. August 2026
Bewertung ohne vorherige Einladung
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Antwort von ARC Consultants Ltd

Thank you so much for such a kind review, it really means a lot.

We're really glad to hear that you found the advice helpful and our approach as honest. Your comments about integrity are especially appreciated, as that's something we take great pride in.

Thanks again for your support, and we're always here if you ever need any help in the future

Bewertet mit 5 von 5 Sternen

Great quick responsive business

Great quick responsive business, arranged a level 2 survey as soon as possible and have a call to talk through the report immediately afterward. Full report followed by email that afternoon. Can’t think of how service could have been improved

8. August 2026
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Antwort von ARC Consultants Ltd

Thank you so much for the review, we're really pleased to hear you found the service to your satisfaction.

Thank you again for your kind words and recommendation, it means a lot to us

All the best

Bewertet mit 5 von 5 Sternen

Amazing

I gave Alaur a call in regards to a property survey, and to my surprise after calling approx 10 surveyors, Alaur gave me all the answers I needed. After 45minutes on the phone I in fact didn’t go through with a survey as we both came to the conclusion that it wasn’t the necessary step. He gave genuine advice from a position of care rather than a sale. Exactly the type of surveyor you want, genuine, transparent and simply goes above and beyond. We may not have done business on this transaction but through such a service and good character, you’ve guaranteed all future business going to you.

3. August 2026
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Antwort von ARC Consultants Ltd

Thank you so much for taking the time to leave your review, it genuinely means a lot especially as there was no transaction at play here.

We're really glad we could help and provide the guidance you needed, as our priority is always to give honest advice and help people make informed decisions, regardless of whether that leads to a booking.

Your kind words about our approach and integrity are hugely appreciated. Thank you for your trust and support, and I look forward to helping you with any future property purchases. All the very best

Bewertet mit 5 von 5 Sternen

Highly recommended!

We cannot recommend Alaur and his company enough for your surveying needs. He was efficient, prompt and the best thing was he was in contact with us throughout the process. Usually we’ve heard that surveyors do your homebuyers report and leave you to it. But Alaur was on hand to answer all our questions very promptly and explain things in a way we just understood straight away. His advice overall was so helpful so it aided us in understanding whether the property we were buying was right for us or not. really happy with his service and knowledge!

31. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von ARC Consultants Ltd

Thank you so much for your kind words, we're really glad you felt supported throughout the process.

Keeping clients informed and being available to answer questions is a big part of how we work, so it's great to hear that made a difference.

Thank you again for your kind words and recommendation, it really does mean a lot to us. Wishing you all the best with your move, and we're always here if you need any advice in the future

Bewertet mit 5 von 5 Sternen

Arc Consultant Ltd Review

A very professional and friendly service. As a first time buyer I had many questions, all were answered very much in layman's terms making it easy to understand. As well as a call to clarify finding, a thorough and in depth report was received within 24 hours of the survey having been completed. Would 100% recommend Arc Consultants Ltd services

22. Juli 2026
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Antwort von ARC Consultants Ltd

Thank you so much for the review, we're really glad we could help make the process a little easier especially as a first time buyer. We're pleased the follow up call and detailed report helped you.

Thank you again for your recommendation, it really means a lot, and we wish you all the best with your new home

Bewertet mit 5 von 5 Sternen

A fantastic approach to helping customers

Alaur’s approach to home surveys is refreshing, as he doesn’t just send the survey report for the customer to digest and do their best to understand. He also calls with a personal run through of his key findings. This really helps the customer understand any risks and also what might need more urgent action on completion of the house purchase.
He’s really knowledgeable and friendly with it. I’d absolutely recommend his services.

23. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von ARC Consultants Ltd

Thank you so much for the review, we're really pleased you found our approach and the report helpful.

We're glad the call helped and thank you again for your kind words and recommendation, it really means an awful lot to us.

All the best

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