I ordered parts on a Thursday morning, with overnight shipping to the marina I am currently at. The parts did not arrive as expected on Friday. I contacted the company, and they provided the Fed... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I ordered parts on a Thursday morning, with overnight shipping to the marina I am currently at. The parts did not arrive as expected on Friday. I contacted the company, and they provided the Fed... Mehr ansehen
Unternehmen hat geantwortet
We have used their filter products for years. They are very user friendly when ordering online and any problems are quickly resolved. I highly recommend using Aqua Cure and Pureflo.
Unternehmen hat geantwortet
Very helpful customer service. I purchased a Reverse Osmosis under sink filter from Aqua Cure several years ago and was given very helpful advice given our private water supply is very peaty. Aqua C... Mehr ansehen
Unternehmen hat geantwortet
We've been using AquaCure for a while now and honestly couldn't recommend them highly enough. Brilliant products, brilliant service and a team that genuinely goes above and beyond. If you're looking f... Mehr ansehen
Unternehmen hat geantwortet
Aqua Cure are one of the UK's leading suppliers of water treatment and purification products for use in domestic, commercial and industrial environments. We offer a wide range of solutions to solve all your water problems, from simple water taste improvement to complex scale control.
Units 3a & 3b Dakota business park, Dakota Way, L40 8AF, Burscough, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Really helpful people, couldn’t fault them. I hadn’t dealt with them before as they’d taken over the firm I used to buy from. Sorted me out in no time. Parcel arrived quite quickly.
Packaging poor all rolling around together. Accounts department clueless. We miss aquamatic.
order 100028103
Order number: 100028103
I contacted Aqua Cure to confirm the availability of a kitchen tap before placing an order.
However, right after making the payment, I received notification that the item was, in fact, not in stock.
This marks the second instance of a company failing to meet my expectations in the search for the same tap.
It seems that certain companies prioritize securing payment over ensuring product availability and customer satisfaction.
Ordered a new tap as the other one is to short, standard delivery took a week, no pipe attached as I was told,no problem so I ordered a pipe, paid for first class delivery and this took over a week, have yet to fit it all yet !
Quick service and despite the tube I purchased being faulty it was replaced and a new fully functional one arrived the following day.
Correct product delivered in a timely fashion. Easy to use web site.
Great service as usual from Aqua Cure. They had what I needed in stock and at a competitive price, delivered within a couple of days. What's not to like. Five stars.
Great items and great service. All items packaged well and delivered on time.
The product was exactly what I ordered, shipping information was prompt and clear, delivery was quick, the product solved the problem.
Looks to be a quality product that was easy to fit. Pipe thread identical to the previous from a different manufacturer. Instruction diagram clear. Unclear if it is possible to replace the tap valve should this need doing in the future.
This company, especially Brian are a complete scam and con and highly unprofessional. They did not even carry out any leak detection - blaming my boiler, which their so called engineer left the Pressure valve open on and broke the pressure gauge. Just before he left Within 5 mins he pulled up a floor board and took 2 photos. When I called Brian (manager) infront of the engineer to object - as the leak detection could not be carried out, he stated it was a ordinary plumbing job and he had to charge me £200+ vat for a simple call out. He was not there for more than 20 mins. I have now receive a contrived report and invoice for £594.00 three weeks afterwards.Avoid them at all cost. I will be passing this invoice to a lawyer.

Antwort von Aqua Cure
Brian at AquaKare was amazing, so professional and knowledgeable about the issue. Explaining every aspect to me and really taking care of the problem.
Amazing
Always serviceminded, understanding and have what we need.
PS!
Sue Gillet must NEVER quit; she is a perfect person for the work she do!
Jack in Sales. A most competent individual who is most capable,personable and PROFESSIONAL. When my order was delayed - he apologised/investigated/proposed remedies and took ownership (accountability) til delivery. An asset.
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