Annah Hariri Bewertungen 4’700

It has been a month and a half and I still haven’t received my blue abaya dress. I am very disappointed in your customer service. I have now messaged you on instagram, whatsapped the emergency number provided for concerns, and I have emailed. I would like my refund for the horrible service and a MONTH and a HALF delay in shipping my order. After emailing a second time I only received a duplicate second reply about remaining patient with you. I would like my order now or a refund ASAP.

They are a SCAM!!!!!
DO NOT PURCHASE FROM THEM PLEASE,PLEASE,PLEASE....
They want your money and nothing else.
I wrote a review last week but because I'm so frustrated and angry, I had to write another one.
I'm contacting my bank and will raise a dispute to try and get my money back. Ladies, I urge you to shop elsewhere for your Eid outfits because you'll get robbed with ANNAH HARIRI.

I ordered some dresses for Ramadan and was sent an email that a DHL label had been created. I kept checking but DHL never received the package. I contact customer service over email and what's app but there was no response. I am now opening a dispute against them with my credit card company. This is really sad, because it used to be a decent company. I will not be ordering with them again and I'd never recommend them to anyone.

I ordered a dress from annah hariri almost a month ago but still haven't received it! When I try to call them via their WhatsApp number they are not answering, I sent an email and I got a response after 5 days. They stated that they have an issue in their factory that I'll get my dress soon but still nothing!
I WILL NEVER ORDER FROM THEM AGAIN!!!!! NEVER

Very Bad experience, They were taking so much time to dispatch my order ao I cancelled. They told me they issued a refund on Dec 10' 2024.
I am still waiting for my refund for last 3 months, today is 10th Feb'2025.
No one is replying from their team.
Now I am contacting my bank to raise a dispute.

This company never sent my packages. I ordered the items on12/19/2024, it is now 2/9/2025. I sent 8 emails concerning my order, and received 1 email the first week of January. The customer service representative replied that there was an issue with there factory in Egypt, and that my order would be sent within seven days. I never received the order. Last week I tried tracking the package, and the tracking number that was issued no longer exists. I sent emails, texted them on watsapp, and no response.

Do not order from these people!!! I've been waiting for 2 months for my order and have not received anything or a response from this scam website!!! DO NOT ORDER FROM THEM!!!!!!!!!!!!!

I’m still waiting for dresses I ordered almost a month ago. There’s a shipping label created 2 weeks ago with no dresses ever sent. They claim they are having production issues and when I emailed back for another status update, they did not answer. I heard previously this company was fraud but I gave them the benefit of the doubt. Guess I was wrong. Will be calling bank to dispute charges. Don’t order from them. Waste of time.

So, I’ve ordered from this company many times prior and have gotten my orders, (even if it took a long time). I loved the quality of their clothes and the fitting is perfect.

HOWEVER, I ordered recently in December 2024. And just like other reviews recently, I had a shipping notification that stated label generated in Egypt. It had been over a month now and no update on shipping, no one answers the whatsapp customer service number, or the info@annahariri email address.
I won’t be ordering from them again, which breaks my heart as I loved their pieces. But lately their customer service is lacking.

Ordered in December 2024. Today 21 Jan 2025, no news of delivery what so ever. This is such a sad thing to happen and to know so many other reviews of similar plight. This will also make future online purchases across the globe be the last option.

Ordered three dresses almost month ago and nothing delivered yet.
They dose not respond to emails or whats App messages.
No tracking updates .
It is a scam and they already took the money.

Based on the quality of an item I was given as a present from a family member, I made not only one order, I actually made 3 orders with more than 10 items in total! I put trust in the company that one of my orders were to be shipped to Malaysia!! Placed the order a month ago. Sent couple of emails to the company regarding the late delivery. I got an answer stating it is taken care of and will be delivered soon.
Reading the reviews is quite stressful. I hope I can get my order soon!

I ordered 3 dresses and it's been more than a month and nothing has come. I have emailed the company, sent messages on WhatsApp and called their number. Nothing — no answers in each case. Their phone just rings and rings and finally hangs up. I tried tracking it on their shipping company — it says it originated in Egypt and that "Shipper generated a new shipment label, but the shipment has not been handed over to Aramex, yet. Shipment will be updated once collected from shipper and received in Aramex offices." Now I see all these terrible reviews everywhere online; it looks like I, too, fell for a scam.

Firstly, I’m not someone who typically writes reviews, unless I’ve had either an excellent or an awful experience. Unfortunately, this experience has been the worst and most frustrating I’ve ever had with a company. I’ve never been so disappointed with both a company and their customer service team.

I placed an order on December 3rd for an upcoming trip. As always, I carefully checked the shipping and return policy to avoid any issues, especially for a time-sensitive order. The company claims delivery within 3-7 days, and after 7 days, the item should be out for delivery. They also offer a 14-day return window, which was fine. Since I was traveling at the end of December, I thought there would be enough time to receive the item before my trip. However, after waiting two weeks, I had to reach out multiple times for updates. Each time, I was given excuses and false promises.

Finally, after 21 days, the item was shipped. I informed them that I would be out of the country and wouldn't be able to sign for the package. I also requested that the order be canceled before it was shipped, but I was told it would "cost more to cancel"—a flimsy excuse. Now, they’re saying I need to deal with the shipping company to see if they can hold the package for me, as if it’s my responsibility.

Their poor planning and dreadful customer service have left me with a very sour taste. To make matters worse, they told me the item had shipped, but the tracking didn’t update, and it turned out the package didn’t even ship until two days later. Every response from them was a lie.

This company deceives customers and seems focused solely on taking people’s money. I will be relieved when this company is no longer in business.

Safe yourself the stress and run away from this company.

❌❌❌❌❌I wish if i can give no start for these scammers please dont buy from them the dress look nothing like the pictures the customer service is horrible and once they have ur money u cant have it back eveb if u dont receive ur item 👹

Trustpilot needs to offer a "less than one star" option...
I have been there customer for years, and yes they had terrible issues during Covid, but my God! The dresses were beautiful and modest like no other, and I reTrustpilot needs to offer a "less than one star" option...
I have been there customer for years, and yes they had terrible issues during Covid, but my God! The dresses were beautiful and modest like no other, and I received many compliments.

So 1 year later, I placed more orders. All of them arrived on-time each time.

Now I placed an order in early Dec, and it hasn't shipped yet!
Not a word of apology.
Not a single response to my multiple emails.
No updates.
Just a tracking number that says it has not been shipped yet!

Aldrig køb herfra!
Når du først modtager din ordre ser du at det slet ikke ligner det du har bestilt fra hjemmesiden. Ikke engang tæt på.
Man bliver snydt og de er ikke til at komme i kontakt med.

I made my order in October 2019. I’ve tried contacting them as I did not receive my order. They said it was because of Covid in 2020 and restrictions. I’ve lost my money. My order no. US95476.
They are big time scammers. Comments are blocked on their instagram page- this is what scammers do.

It pains me to write this because it concerns a Muslim woman, but I want to warn you - do not give your money to ANNAH Hariri. It's one thing if they use bad materials and what you get doesn't look like what you see on the website, but it's terrible that people are being deceived by dresses in the wrong sizes with labels of other sizes on them. Paying over $300 and not getting a single thing right because of terribly poor quality materials, over-stitched labels on the wrong sizes... I have no words. Deep, deep devastation.

In 2023 I made my first order , 2 dresses , they were perfect , and needed only mild alterations, this year ,namely September, I made my second order for 3 dresses thinking that the quality will be the same ,,,, well one dress passed , the other 2 were horrible, such a cheap quality, wrong size , one is was too small, the other way to big , and all of the 3 had a tag of size 8 , how can you do that to your customers who are paying you money ? I decided no more and will back up Australian shops , nothing from overseas anymore.