Annah Hariri Bewertungen 4’700

What else to write
After reading reviews from other sisters, I am amazed what to write
As I have similar complaint. Out of 4 dress one was missing. No refund yet. 3 months have been passed. All other 3 sizes were wrong. I've returned them to usa whereas received from Cairo. It added more cost of delivery. They didn't receive the shipment there and all these 3 dresses are also lost.
I dnt believe how come this brand exist and how much scamm they will do. Everything they will leave in this world and at the end.

I ordered two outfits and got them within the time frame, but I am so disappointed with the material and finish of the product. Last year I ordered for the first time, and it was perfect in terms of delivery and quality of the product. This year I decided to buy again in September, the material was ok, but there was a sizing issue, and one of the products had some stains, so I received a discount. The second order I place in November and received on time but its a totally different look on the website and what I received. I can't find an option to attach the picture here.

منذ عام 2018 وانا اشتري فساتين من آنا حريري وكلي فخر بذلك وممتنه جدا جدا لجميع الثياب التي اشتريتها.
لكن آخر طلبيه وصلتني ، لقد صدمت من ردائه جوده الخياطه والاقمشه، واني كلي ثقه انها بضاعه مزوره وليست من بضاعه آنا حريري.
اولا وصلتني الطلبيه من مصر. وعاده تصلني من تركيا ومن ثم أصبحت تصلني من أميركا.
وشركه التوصيل مختلفه وصلتني عبر DHL.
كانت تأتي الطلبيه مغلفه بشكل محترف مع صندوق آنا الحريري المميز، اتتني بكيس نايلون سيء الجوده وملصق بكيس DHL.
الثياب رديئه بكيس مجرد لمسها قلت لابنتي هذه ليست بضاعه آنا حريري هناك خطأ ما.
الجوده رديئه لاقصى حد،. الخياطه رديئه لاقصى حد. لا أعلم ماذا أقول، اتمنى ان القى جواب الاستفساراتي.
أنا حزينه جدا لاني كنت بأمس الحاجه لهذه الطلبيه طلبت خمس فساتين باللون الأسود لان بحاله حداد على افراد اسرتي اللذين فقدتهم بسبب العدوان الاسرائيلي على لبنان،

I placed an order in September for 2 dresses. As usual since they moved the warehouse to Cairo it took 3 weeks before it was finally shipped (which is abysmal service already).
When it finally arrived it was only 1 dress. Their customer support told me they'd look into it. I received a tracking number that hasn't shown any update since October 22, all they did was create a new label but nothing was actually shipped. Now that I ask for a refund I don't get any response!!
I really love the dresses and they are good quality but this is the second time this has happened. So now I'm really done, they lost a loyal customer.

I’m the loyal customer since 2019, my issues was only about late delivery. Unfortunately, since Annah Hariri expanded their business to China, their dress quality become poor and looks very cheap material and very bad stitching. Recently, me and my friend order 5 dresses and arrived ontime, but the size is smaller that it used to be in the past, the fabrics are soo thin and look very cheap, poor fitting and stitching as well. No wonder, their reduce their price with more new arrivals which looks good in the pictures, but I guess the quality will below annah hariri standard quality in the past. I’m very disappointed with my order, and will not order anymore! We are ok with your price a bit expensive but high quality, not poor and cheap quality.

I placed orders for the first time on October 30, 2024. I should have made a better judgement before placing their order. There are multiple negative reviews online, multiple Facebook group and reddit posts about how this brand has scammed people. After putting my order, they asked for customs tax which I found weird. I paid it. Now they are asking to see my passport or photo ID. I'm not willing to share that with him. I have placed multiple orders through other companies where goods were shipped from other countries but I have never encountered this. The language they use in their email is pretty harsh. I guess I'll never get my shipments

I wish I’ve read the reviews before ordering. I bought 2 dresses, and items received by DHL. Both dresses need alterations as they are dragging on the floor and I’m 167cm tall. The lining is short and the dress was see through. The sleeves are short and it sets weird around the chest area. They sent a belt that is 3x bigger than the waist size of us6 that dropped off my waist. Very disappointed. No quality control!. The dresses are too expensive to what they are, the fabric is mediocre quality. The return cost is AUD54 for both dresses to the US from Sydney, and they don’t cover that. I thought I’m buying a designer dresses, and end up with this. Don’t buy!

It is a scam. I spent 300$ . I never received any order. It is a scam . Never ever buy from them

I purchased two dresses from them for $103. Only one dress was received and it is showing online that my order has been completed. I emailed and texted them attaching the order receipt and the packaging slip but they have not replied. I feel angry because I work very hard for my money and this was supposed to be my daughter’s graduation dress. Shame on them. I shopped with them because I wanted to support a Muslim business.

Very bad customer service. Please do not order from this website. I ordered dresses and scrapes. One was not like in the description lined. I contacted them, however, they don't want to initiate the return, I would have to pay 3 times the amount of the dress for shipment costs. And are not ready to give my money back. Although its their fault.

There is not tracking info from my order. They are making false promises and not shipping items. Legal action should be taken on this company. This is fraud!

I finally got the store credit and the replacement for all orders stalled for 2 years ( from 2020-2022) in 2023.

I should give a fair review that they tried to resolve it.
All the dresses are beautiful, fit perfectly, and in good quality.

I am waiting to reorder until the company resolves all issues with all buyers who paid for the merchandise.

I have been a customer for Annah Hariri since 2017. To be honest I am surprised with the low rating for her brand. I love her designs and the material quality.
Recently I encountered some issues regarding the color of an abaya and the size of a dress, I contacted their customer service and they resolved my issue momentarily.

i ordered two abayas, received only one in package. fabric is synthetic. poor quality, US size 6 is actually US size 16, as shoulders come at mid upper arms. i contacted customer service with poor response. could not make a return or get refund for the Abaya not sent. I will not recommend this to any one.

Amazing products. Quick delivery

Beware! DO NOT BUY FTOM THIS VENDOR!! I would give 0 stars, if allowed. 3 piece set advertised as linen- NOT! Cheap synthetic material. Sent item back for refund, had to pay for return shipping and 2 weeks later still no refund or response. Phone calls
ring and disconnect.

Horrible customer service! I still have not received my order! I was planing on spending 1000 dollars but will not be doing that anymore!

Their customer service is in terrible need of attention if they want to redeem their global customers. As a customer from Canada, I purchased one dress and one abaya, costing me $108, in June 2020. I emailed them three times over several months and received only one reply that year, with them using COVID-19 as an excuse for not shipping the items. I don’t usually go out of my way to complain, but this treatment is appalling, especially for a company claiming to be authentic, Muslim and ethical. No efforts were made to respond via Instagram, and my comments were deleted within minutes. I have been reaching out to them periodically since then, and one email should have been more than enough, yet I received no reply at all. It’s now Sept 2024, and I have never forgotten this treatment. Seeing them have this many followers on Instagram is egregious, I must say.

Not trusted company. They deducted the money & didn’t receive items ,in the beginning they replied my email then they blocked me from all platforms .

This company deserves 0 stars. Cheap quality. Not even the clothing comes in like it’s designed or supposed to look. Clothing are such terrible material it’s see through. Not worth a penny.