Turn5 Bewertungen 4’965

TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Took advantage from an email about sale prices. Needed to replace my bed cover because it was starting to come apart. Found a replacement right away for a great price with the extended warranty.

Bewertet mit 5 von 5 Sternen

Customer service is excellent. I sent my inquiries about their Undercover Elite LX hinged one piece tonneau cover through their chat bot and few minutes later a real person Jordan C. called me and he... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Easy to use site, insanely large inventory. Fitment by vehicle make model year is accurate and helps searching for correct parts and modifications. Great review links with customer bought photos helps... Mehr ansehen

Bewertet mit 1 von 5 Sternen

After careful review and research I ordered a set of fender flares from them. After receiving them finally I went out to my truck just to pull them out of the box and dry fit them to to my vehicle. An... Mehr ansehen

Unternehmensdetails

  1. Fahrzeug & Transport

Informationen, die aus verschiedenen externen Quellen stammen

Shop our 1997-2018 Ford F-150, 2002-2018 Dodge Ram, 2007-2018 GMC Sierra Chevrolet Silverado parts accessories for your truck. Orders over $75 ship free!


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

4965 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 97 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Spoke with a guy named Matt so…

Spoke with a guy named Matt so knowledgeable so nice and so helpful. This company is one of the nicest companies ever to talk to someone to order. If you don’t know for sure what you need they will go out of their way to help. You definitely would order from them again.

28. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

I have always had great experiences with AT…

I have ways had great experiences buying here at AT, they have always been fast shipping and effortless ordering. Shipping was slower than stated but still received with in a week. But all in I been happy with all my AT purchases

28. April 2026
Bewertung ohne vorherige Einladung
Turn5-Logo

Antwort von Turn5

Hello Lee,

Thank you for taking a moment to share your feedback with AmericanTrucks. We are sorry to hear that there was a delay in receiving your order. It is our goal to have orders shipped to our customers in a timely manner, and we fell short or our goal, and more importantly your expectations.

We would like to review your order and see why there was a delay in shipping the order, but we were unable to locate an order with the information shared in your review. If you could please email your order information, and a copy of this review for context, to Satisfaction@AmericanTrucks.com, we will review this situation and see how it can be resolved.

If you have any additional questions or concerns please contact us and we will be happy to assist you.

Thank you,
Amy

Bewertet mit 5 von 5 Sternen

BrakesEverything was easy to check out

Everything was easy to check out. Don’t know about the product yet because I haven’t received it. I haven’t used. It looks like it’s gonna be very good breaks as long as they don’t create a lot of dust and when they get wet squeak, it looks like it’s gonna be a good product.

30. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Easy to navigate the website

Easy to navigate the website. Straight and forward descriptions of items and reminders to double check that indeed said item is the rite fit for your make and model of Vehicle. A wide range of products to choose from. I didn't have to go to multiple websites to find the items I needed. Decent price range for good quality products.

26. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Shipping error

This may be premature, but the primary reason for ordering this specific product was the speed at which I would get it. When I placed the order, it said it would be delivered in 2 days (ordered Monday, delivery Wednesday). The order was placed in the evening, so I wasn’t surprised when the delivery was then changed to Thursday, but now it’s showing that it won’t be here until Saturday. I would be paid more for expedited shipping had I known it would take 5 days to get here, and that’s with me being 200 miles away.

28. April 2026
Bewertung ohne vorherige Einladung
Turn5-Logo

Antwort von Turn5

Hello Rick,

Thank you for your recent order and for taking the time to share your feedback with AmericanTrucks. We do apologize for the delay in receiving the Performance Ignition Coil Kit; Square Style. We can understand your frustration when you were expecting the item to be delivered Wednesday, but it was not delivered until Friday.

You are correct, since the order was placed after the cut-off time for our warehouse on 4/27, the item did not ship out until the following day, Tuesday 4/28. In reviewing the tracking information on FedEx website, I am not sure why the package was sent to Texas and then to Oklahoma.

We do work hard to have orders shipped to our customers in a timely manner, and we fell short of our goal, and your expectations with this order. Due to this situation, we issued a credit to your AmericanTrucks account. This credit can be used on a future order and is valid until 8/31/2026.

If you have any questions or concerns, please contact us and we wil be happy to assist you.

Thank you,
Amy

Bewertet mit 1 von 5 Sternen

Do not order!

I honestly don’t even know where to start with how bad my experience has been. I ordered parts expecting decent service, and instead I got a box of damaged items with pieces straight up missing. That alone is frustrating—but what’s worse is the complete runaround I’ve been dealing with for the past two weeks.

Every time I reach out, I get a different answer, no clear resolution, and zero sense of urgency. It feels like nobody actually wants to take responsibility or fix the problem. I’ve wasted time, energy, and money, and I’m still sitting here without the parts I paid for.

At this point, it’s not even about the damaged shipment—it’s the terrible customer service that really stands out. If something goes wrong with your order, don’t expect it to be handled quickly or professionally.

Not to mention when I was “compensated” with promotional credit I ordered another item and received yet again not what I ordered. So I now have 2 pending refunds and nobody seems to care.

Would not recommend. Save yourself the headache and order from somewhere else.

27. April 2026
Bewertung ohne vorherige Einladung
Turn5-Logo

Antwort von Turn5

Hello Payton,

Thank you for taking the time to share your feedback with AmericanTrucks regarding the your recent service experience. We reviewed your orders and your frustration is understandable.

We work hard to have orders shipped to our customers in a timely manner, that the correct item is shipped, and we work on packing the items so that you do not receive them damaged. This was not your recent experience and we do apologize for the inconvenience these issues have caused you.

We reached out to our TechTeam to have them provide us with an update on their communications with K&N and having the missing components sent to you. We are hoping to have a response from them shortly. Once we have their response, we will be in contact with you.

We also see that you ordered the Soft Microfiber Dyer Towels and you received a foam soap kit in error. This was sent to you directly from the manufacturer and we are working with them on how we can resolve this issue for you.

Payton, we can understand your frustration with these situations. We would like you to give us another opportunity to provide you with the level of service we strive to provide our customers. We issued a credit to your AmericanTrucks account. This credit can be used on a future order and is valid until 7/31/2026.

If you have any additional questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr