Amarae Bewertungen 

64
TrustScore 3.5 von 5

3.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

All aspects of this purchase were superb, from using the website through to delivery! And most importantly, the quality of the hooded coat I bought for my Wife is amazing! A beautiful garment, ready f... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Really happy with my order! The whole ordering process was very smooth and professional, and everything was easy from start to finish. Great prices for such lovely quality products. Very pleased with... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

At this moment in time I would not rate this company even the one star above. It is of course easy to navigate buying their products but that is where it ends. The actual quality and sizing is a jok... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Total shambles; initially two week delay in delivery and then after only being able to email (they cannot even phone out) the next day we received a garment that was totally wrong in every respec... Mehr ansehen


Kontaktinformationen

3.5

Akzeptabel

TrustScore 3.5 von 5

64 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 87 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.5

Alle Bewertungen

(64)

63 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Fab!

I haven’t received it yet but I’m looking forward to seeing it.

29. August 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi Luke
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Bewertet mit 5 von 5 Sternen

shipped very fast

28. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Amarae

Hi Leanna
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Bewertet mit 5 von 5 Sternen

Easy to do although did get charged £10…

Easy to do although did get charged £10 more for shoes than I expected invoice said £45 but £55 taken from account

28. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Amarae

Hi Andrea
Thank you for the fantastic review! We greatly appreciate your support and look forward to serving you again soon!

Bewertet mit 5 von 5 Sternen

Delivery hasn’t been delivered yet but…

Delivery hasn’t been delivered yet but so far everything has been good

28. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Amarae

Hi Mrs Kent
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Bewertet mit 5 von 5 Sternen

Great website

Customer friendly website, easy to place an order

27. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Amarae

Hi Elena
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Bewertet mit 5 von 5 Sternen

Absolutely fantastic response time from…

Absolutely fantastic response time from customer services when I had a small issue about payment taken. The matter was sorted out within about 10 minutes! I would definitely recommend this company.

27. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Amarae

Hi Natalie
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Bewertet mit 5 von 5 Sternen

A really great experience with Amarae

A really great experience with Amarae. They have an excellent range of options, and the whole purchasing process was simple, straightforward and easy to navigate.

Communication was clear throughout, so I always knew what was happening with my order. Everything felt smooth from start to finish.

Very happy with the service and would definitely recommend Amarae to others.

26. August 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi Ryan,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Bewertet mit 5 von 5 Sternen

Amazing communication with the product…

Amazing communication with the product as described and a perfect fit.
Can’t wait for my holiday.

26. August 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi Paul
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Bewertet mit 5 von 5 Sternen

Great quality and excellent service ❤️

Really happy with my order! The whole ordering process was very smooth and professional, and everything was easy from start to finish. Great prices for such lovely quality products. Very pleased with my purchase and would definitely recommend Amarae! ⭐⭐⭐⭐⭐

26. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Amarae

Hi Paulina
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Bewertet mit 1 von 5 Sternen

Expensive tat!

I ordered a pair of cowboy boots, they were half price at £84. When I recieved them, they came in a plastic bag and stank of cheap plastic and glue, definitely not leather as stated on their web site.
The quality was horrendous. I immediately went to my emails to ask for their return details, I tried replying to the ordiginal email when I ordered the boots, but this just came back to me, so I tried info@lune-london, support@ lunelondon, contact@lunelondon, by luck, I saw the name Amarae on Google and realised it was the same company, so I emailed them, explaining the problems I'd be having, only to be advised that as it was past their 14 days return policy, I wouldn't be able to get my money back!
I just wanted to warn people not to bother with this company, they sell tat and expensive tat at that.

12. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Amarae

Hi Annette
Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Bewertet mit 5 von 5 Sternen

Quick checkout

Quick checkout, 50% off and the quality looks great.

26. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Amarae

Hi Rachael
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Bewertet mit 1 von 5 Sternen

WORST COMPANY EVER!!!

WORST COMPANY EVER!!
They will rob you for your money guaranteed
They do not do returns
All items are fake or second hand
I believe the people who have given them good reviews are all fake!!
It's most likely friends or people that work in this company.
I got my bank on the case I'm now getting a refund. It's the only way to get your money back from these scammers.

9. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Amarae

Hi Leon
Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Bewertet mit 1 von 5 Sternen

Pretty much same as everyone else

Pretty much same as everyone else. Checked ‘LuneLondon’ had ok Tristpilot views, ordered 2 pairs of shoes, expensive too so wasn’t suspicious about cheap dodgy items. Arrived too small & cannot contact to return

25. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Amarae

Hi Rebecca
Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Bewertet mit 1 von 5 Sternen

Bogus site - I cancelled within 3 min of ordering-…

I cancelled within 3 min of ordering- no acknowledgment or refund. This site is bogus and the cancellation policy is a 5 min window!

24. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Amarae

Hi Vicki
Thank you for your feedback.

We are sorry to hear that you had this experience, and we understand your frustration. We certainly don't want our customers to experience anything like this.

We will send you an email shortly to resolve the issue as quickly as possible.

Please check your inbox. We look forward to clarifying the situation and improving your experience.

Bewertet mit 1 von 5 Sternen

Terrible. Not serious seller.

Terrible. No communication and no replies to questions and the moment I filed a complaint through PayPal the shoes were delivered 2 days later. Shoes size one size too small, too short the shoes quality very poor, smell like a dead animal. They refused to provide return details as shoes too small and of very poor quality.

20. August 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi Katina
Thank you for your feedback.

We are sorry to hear that you had this experience, and we understand your frustration. We certainly don't want our customers to experience anything like this.

We will send you an email shortly to resolve the issue as quickly as possible.

Please check your inbox. We look forward to clarifying the situation and improving your experience.

Bewertet mit 1 von 5 Sternen

Do not use this company

So many reviews with the same experience. Ordered a hat from Lune London, fully thinking it was a UK based company. My order dispatched and I could see it was being sent from China. After 2 weeks and the event I ordered it for passing, the hat arrived. It had been completed squashed and was so badly misshaped, that it was unwearable and therefore faulty, mainly because they put it in a bag not a box to send it. After some lengthy research, I discovered Lune London had shut down and it was now Amarae - how suspicious! I contacted Amarae the day after receiving the item and have fought back and forth with them for 2 weeks with them offering partial refunds or 100% credit notes to buy something else (I will never shop here again). After advising them several times that their refund policy is illegal in the UK and contacting my credit card company, I have finally received a full (minus postage) refund. Do not order from this company under any circumstance!!

5. August 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi
Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Bewertet mit 1 von 5 Sternen

SCAMMERS THAT SHOULD ROT IN THE DEPTHS…

SCAMMERS THAT SHOULD ROT IN THE DEPTHS OF HELL!!!!

Ordered a floral denim jacket from Lune London (now scammer AMARAE) on 23 July, paid £62.95. When it arrived, the quality was nowhere near what was shown in the listing, cheap material that felt like it would fall apart quickly.

I tried to return it and found lunelondon.co.uk completely down. I emailed the support address on my original order confirmation, supportlunelondon.co.uk, and it bounced back with a domain not found error.

As soon as I requested a chargeback, I got a fraudulent looking email asking about the problem with my order. When I replied, that also bounced back.

Later that same afternoon I discovered they’d already relaunched under a new name, Amarae, at amarae.uk, selling the exact same stock. My husband pointed out this looks like a rug pull, where the business disappears the moment there’s a wave of chargebacks, then resurfaces under a different name to keep going.

Neither lunelondon.co.uk nor its support email work, and it seems very likely this will happen again under yet another name. I haven’t been caught out by something like this in a long time and feel pretty stupid for not checking reviews first.

You are THIEVES AND I WISH NOTHING BUT HELL ON EARTH FOR YOU!!!

17. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Amarae

Hi Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Bewertet mit 1 von 5 Sternen

I received a bikini that wasn’t…

I received a bikini that wasn’t stitched round the edges so the lining was out and on show. I didn’t realise this was a Chinese import otherwise I would not have purchased. Expensive cheap copy. They do not want to refund even though the item is defective and unwearable. They are unwilling to accept a return. Beware do not buy from this site!!

13. August 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi
Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Bewertet mit 1 von 5 Sternen

I bought a T-shirt which was far too…

I bought a T-shirt which was far too tight and not near the size I ordered which was medium.I didn't realise that it was sent from China, fully believing this was a UK based company. Trying to return it was almost impossible and I discovered I would have to send it to an address in Canada and pay for it myself. No guarantee I would see that money again or the refund. It fitted a friend so I was happy to let her have it. The item itself is fine, if a bit overpriced. I can't believe I fell into this trap. I should have checked the reviews first. Don't touch them.

27. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Amarae

Hi Trish
Thank you for your feedback.

We are sorry to hear that you had this experience, and we understand your frustration. We certainly don't want our customers to experience anything like this.

We will send you an email shortly to resolve the issue as quickly as possible.

Please check your inbox. We look forward to clarifying the situation and improving your experience.

Bewertet mit 1 von 5 Sternen

Absolutely awful company

Absolutely awful company. This company is a scam. The products are not as listed and it's impossible to return items without paying for international shipping. DO NOT BUY!

10. August 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi
Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

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