Amarae Bewertungen 

64
TrustScore 3.5 von 5

3.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

All aspects of this purchase were superb, from using the website through to delivery! And most importantly, the quality of the hooded coat I bought for my Wife is amazing! A beautiful garment, ready f... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Really happy with my order! The whole ordering process was very smooth and professional, and everything was easy from start to finish. Great prices for such lovely quality products. Very pleased with... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

At this moment in time I would not rate this company even the one star above. It is of course easy to navigate buying their products but that is where it ends. The actual quality and sizing is a jok... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Total shambles; initially two week delay in delivery and then after only being able to email (they cannot even phone out) the next day we received a garment that was totally wrong in every respec... Mehr ansehen


Kontaktinformationen

3.5

Akzeptabel

TrustScore 3.5 von 5

64 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 87 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.5

Alle Bewertungen

(64)

63 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Fantastic quality!!

4. September 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi Claudia
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Bewertet mit 5 von 5 Sternen

Order process was very good and await…

Order process was very good and await product.

4. September 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi Lynne
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Bewertet mit 5 von 5 Sternen

Webdite was easy to manoeuvre around

Webdite was easy to manoeuvre around, quick checkout

4. September 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Bewertet mit 5 von 5 Sternen

Amazing

Amazing, easy and practical to use. The coat is very nice too

4. September 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi Dacia
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Bewertet mit 5 von 5 Sternen

Was very pleased with our experience…

Was very pleased with our experience using Amarae. The listings were informative and simple to follow with clear and focused photographs. Prices were very reasonable too.

2. September 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi Bryony
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Bewertet mit 5 von 5 Sternen

Fantastic product and great customer…

Fantastic product and great customer experience.

2. September 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi William
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Bewertet mit 1 von 5 Sternen

AMARAE WAS ALIAS LUNE LONDON

AMARAE WAS ALIAS LUNE LONDON , as they received 1 star review because of the worst quality of materials they selling and them website is .uk they are not based in uk. They sent u deffect material of clothing even china staff are 500% better than the quality of them material.🤨. I ordered lather jacket with them and the jacket is look like a water proof paper no linen nothing , when i try to refund it, they sent me adress in canada which i payed from my pocket 26£ on top of the price i boughg it. Niw they change them shop name a AMARAE , Dont let them full u guys

15. Juli 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi
Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Bewertet mit 1 von 5 Sternen

SCAM COMPANY AVOID LIKE THE PLAGUE

30. August 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi Lizzie
Thank you for your feedback.

We are sorry to hear that you had this experience, and we understand your frustration. We certainly don't want our customers to experience anything like this.

We will send you an email shortly to resolve the issue as quickly as possible.

Please check your inbox. We look forward to clarifying the situation and improving your experience.

Bewertet mit 1 von 5 Sternen

STAY CLEAR

STAY CLEAR! I purchased an item via Lune London which is Amarae and it is their customer service I am dealing with. I paid £49.99 for a pair of leggings which I considered to be very poor quality on arrival. I contacted the company immediately to report the issue and request a return. I was directed to a returns portal, which I completed, but received no instructions on how to return the item. After following up, I was informed that I had missed the 14-day return window. I hadn't. The company has offered either a 15% refund or 50% store credit. Based on my experience, I would most definitely not purchase from this retailer again.

2. September 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi
Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Bewertet mit 4 von 5 Sternen

Ordering is easy

Ordering is easy, and dispatch is fast. When the boots arrive I’ll update with more info on quality.

1. September 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi Andrew
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Bewertet mit 5 von 5 Sternen

Easy to purchase and fast checkout

1. September 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi Steve
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Bewertet mit 5 von 5 Sternen

My experience was easy and efficient

My experience was easy and efficient, hassle free!

1. September 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi Rose
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Bewertet mit 4 von 5 Sternen

Website was easy to navigate

Website was easy to navigate. Was glad that shipping was free

1. September 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi Trudy
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Bewertet mit 2 von 5 Sternen

I’m really disappointed with my…


I’m really disappointed with my experience with Amarae.uk.

I purchased two outfits for my wedding, and the total shown to me was around £193.97. However, when the payment was taken from my bank account, I was charged £232.76, which is significantly more than the amount I was expecting to pay.

As this was a wedding purchase, I expected the payment amount to be clear and accurate. Unfortunately, the unexpected extra charge has left me very unhappy with my order and the overall experience.

I hope Amarae.uk can explain why I was charged £232.76 when the total shown was around £193.97. I would appreciate a proper explanation and resolution.

31. August 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi
Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service
Easy to order
Unique and trendy
Fabulous material
Reasonably priced
Quality top

31. August 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi Jagdish
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Bewertet mit 5 von 5 Sternen

Really nice selection

Really nice selection. I was also lucky as it was at 50%off. I also found a £15% discount code. Looking forward to it arriving.

31. August 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

Bewertet mit 1 von 5 Sternen

Previously Lune London, AVOID LIKE THE PLAGUE!

Would strongly recommend avoiding this company

Formerly operated as Lune London. I ordered three jumpsuits across two orders. Unfortunately, two of them were faulty/not as described. One arrived with a missing belt loop and tag, which their customer service team actually acknowledged after reviewing my photos. The other was advertised as soft, flexible and stretchy, but was nothing like that and shed disgusting amounts of glitter everywhere.

The biggest problem, however, was trying to get my money back. Their website stated that they would cover return postage for damaged or incorrect items, but customer service repeatedly told me they would not reimburse international return costs. I ended up spending around £40 of my own money returning all three items to Canada.

The two faulty items were only resolved through disputes with my American Express as chargebacks, but the third item — which had been returned within their stated returns period — was not part of the dispute. Amarae confirmed they had submitted a £72.99 refund for it, but despite numerous emails and follow-ups, they never actually refunded me and eventually stopped responding.

The whole experience was incredibly time-consuming and frustrating and I am still, 4 months later, chasing Amex for the final dispute chargeback of £72.99 of the non refunded returned item.

I would personally avoid ordering from these people like the plague.

Be wary of trusting the good reviews, it honestly is not worth it. I am £113 worse off after this whole frustrating experience and I've had to resign myself to the fact that I'll probably never see that money again.

31. August 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi Lisa
Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?

Bewertet mit 1 von 5 Sternen

Beware of cheap chinese tat goods and no customer support.

Update 3rd September: I have received a response from Amarae in relation to this feedback. Nothing has been received via email and I stand by my assertion - you are scammers that make extensive use of AI in your customer interactions. I dare to say that any Trustpilot feedback higher than 2 (being generous) is probably written by 'AI Amarae'.

GlobalCommerce Enterprises B.V are scammers
_____________________________________________________________
Beware! Cheap Chinese Tat Importer.

I had the unfortunate experience of purchasing what I thought was from Lune London. This site has now been closed down however, it is like a Phoenix, reinvented as 'Amarae' amongst others.

GlobalCommerce Enterprises B.V - you are scammers!

31. August 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi Steve
Thank you for your feedback.

We are sorry to hear that you had this experience, and we understand your frustration. We certainly don't want our customers to experience anything like this.

We will send you an email shortly to resolve the issue as quickly as possible.

Please check your inbox. We look forward to clarifying the situation and improving your experience.

Bewertet mit 1 von 5 Sternen

Ordered Men's Teddy Fur Carpet Coat…

Ordered Men's Teddy Fur Carpet Coat from Amarae. Had to wait nearly 2 weeks for it to arrive. Expected it within 5 days because it was coming from a UK company. When it arrived the item looked nothing like the photo of the coat I had actually ordered. Reading the other reviews, it looks like I have lost the £129.99 I paid for the coat. Will probably have to contact the bank and ask them to recover the money on my behalf.

31. August 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi Brian
Thank you for your feedback.

We are sorry to hear that you had this experience, and we understand your frustration. We certainly don't want our customers to experience anything like this.

We will send you an email shortly to resolve the issue as quickly as possible.

Please check your inbox. We look forward to clarifying the situation and improving your experience.

Bewertet mit 5 von 5 Sternen

Efficiency and quality

I appreciated the efficiency and regular updates of my order and shipping. In addition the quality of the products are excellent on my previous order and prompted this new purchase.

31. August 2026
Bewertung ohne vorherige Einladung
Amarae-Logo

Antwort von Amarae

Hi Douglas
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!

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