Alen Corporation Bewertungen 51

TrustScore 3 von 5

3.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Initially, my Alen was fantastic. AND THEN. For context, I have chronic illnesses and am neurodivergent. I needed an air purifier that would last and not be noisy. For a couple years after I... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I purchased 2 ALEN 45I purifiers when on sale. They come with a fantastic filter that gets replaced every year. When you sign up for automatic replacements, they confirm the date of your 1st fi... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We love our new Alencorp air purifier. I am no longer suffering allergy symptoms from indoor particulates created from our wood stove , or by our sweet dog. The air is fresh & clean and we are al... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Purchased the I-75 last year and upon arrival, when plugging it in, it was defective. I returned it and cancelled the subscription for the filter. I just received a filter for that device I no lon... Mehr ansehen

Unternehmensdetails

  1. Apotheke

Über Alen Corporation

Informationen, die aus verschiedenen externen Quellen stammen

Alen Corporation produces a line of high quality air purifiers, designed to help allergy sufferers and others adversely affected by poor indoor air quality. Headquartered in Austin, Texas, Alen has taken its mission to help people Live Better into the global marketplace, enabling customers across the world to live happier, healthier lives by improving the air they breathe.

Always putting customers first, Alen continues to develop products that address the growing list of health concerns related to poor indoor air quality. In addition to allergies, this includes asthma, chemical sensitivities, chronic obstructive pulmonary disease (COPD), lung disease, heart disease and other respiratory illnesses.

Alen is shaping the future of the indoor air purification industry by developing high quality products and becoming the first and only company to offer a Lifetime Limited Warranty—providing customers pure air for life.

Kontaktinformationen

3.0

Akzeptabel

TrustScore 3 von 5

51 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

THEY ARE A VERY TRUST WORTHY COMPANY AND HOW CAN YOU BEET ANY THING THAT IS GAURINTEED FOR LIFE

THIS COMPANY IS REALLY COOL I GOT TO KNOW SOME OF THE SALES PEOPLE AND THEY HOOKED ME UP WITH SOME REALLY GOOD DEALE FOR INSTANCE I PERCHASED TWO AIR CLEANERS FROM THEM ALONG WITH SIGNING UP FOR THEIR AUTOMATIC FILTER DELIVERIES ALSO I PERCAHASED A REALLY NICE DEHUMIDIFIER FROM THEM NOW THAT I THINK OF IT I SPENT SOME SERIOS MONEY WITH THEM BUT LIKE I SAY HOW CAN YOU BEET ANY THING THAT IS GAURINTEED FOR LIFE! I JUST HOPE THEY DON'T GO OUT OF BUISENESS !!

4. Februar 2014
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

i couldnt even think of a negitive comment

i have been purchasing filters for my Alen Air Purifier for 2 years now. the service has been prompt. the product is the best. i have owned other types. there is no comparison. cant thank Alen corp. enough.

4. Februar 2014
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Great product, customer service needs some work

After researching for months, I decided to order two Alen air cleaners in early November. I called to talk to a customer service rep because I had a special request concerning shipping. I wanted to get the filters before Thanksgiving but was unsure of when to order them because I was going to be out of town and I didn't want to miss the delivery. The rep told me I could go ahead and order and he would talk to shipping and delay the shipping of my order. Instead, my order shipped right away while I was out of town. Everything turned out fine, as a friend watching the house brought the filters in before they were stolen. The point is, I didn't need to spend 15 minutes on the phone with the rep who was not able to take of the delayed shipment as promised. The other thing I found disappointing was finding out they had a "Black Friday" sale. I could have saved $150 on my two A350s. Here's how Alen's rep could have guaranteed they'd get a 5-star review: when I call tell me I should just wait another 2 weeks and order after Thanksgiving to save money and get the shipment delivered after my out of town trip.

As for the filters, they are fine. I live in the desert with lots of dust and I have dogs. The amount of dust in the house is visibly reduced and my home doesn't smell like dog. The low settings are very quiet. The highest setting is a bit noisy but that is to be expected if you expect it to move that much air around. It actually helps me at night because I sleep better with white noise. Though I don't have bad allergies I am less stuffed up than I was before I bought these air cleaners.

I would recommend this company and their product to anyone, just don't expect any personalized customer service if you call instead of ordering online.

4. Februar 2014
Bewertung ohne vorherige Einladung
Alen Corporation-Logo

Antwort von Alen Corporation

Thank you for your feedback. At Alen, our Customer Relations Team strives to go above and beyond for our customers. When we receive a exception to delay shipping, we try to accommodate the request. We pride ourselves on quick shipment to our clients. Our warehouse has multiple daily pick up times with UPS. We make every attempt for timely communications to the warehouse for special requests and apologize they released your unit before we could reach them. However, yes, to have the best opportunity for a shipping exception, please call our Customer Relations Team at, 800-630-2396.

In regards to our promotion sales, our Customer Relations Department is not informed until the night before a promotion comes out. During these promotional offers, Customer Relations can honor the price difference for customers who have already purchased and are within the 60 day return policy. However, this must be complete over the phone and within the promotional period. *Any request outside the promotional period will not be honored*

We thank you for choosing Alen as your clean air provider and look forward to building a lasting relationship.

Bewertet mit 4 von 5 Sternen

Great but need battery backup

My Alen filters, all four of them, are super and quiet. But with one second power blips common, we often find that the filters have been turned off and have to be manually turned on again. It would be ideal if they could incorporate just a few second backup to not not shut the machine down on a power blip.

4. Februar 2014
Bewertung ohne vorherige Einladung
Alen Corporation-Logo

Antwort von Alen Corporation

Thank you for your feedback. For safety reasons, all of our products will switch completely off during any power loss or surge. This is to protect our customers and the machine. At Alen, we take our customers feedback seriously and try to incorporate those ideas into future product designs.

If you would like to give additional feedback, you can speak to our Customer Relations Team by calling 800-630-2396. Keep the ideas flowing and thank you for choosing Alen as your clean air provider!

Bewertet mit 5 von 5 Sternen

Allen air purifiers provide clean, clear air quietly.

Love my Alen 350 air purifiers. The air is cleaned of airborne particles and my house has less dust! Vacuuming the prefilter (just under the cover), once a month, is sure proof of how much dust and particulates are in the air. Thank you for providing an air filter to make my home environment healthier!

4. Februar 2014
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr