Initially, my Alen was fantastic. AND THEN. For context, I have chronic illnesses and am neurodivergent. I needed an air purifier that would last and not be noisy. For a couple years after I... Mehr ansehen
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Das sagen Bewerter
I purchased 2 ALEN 45I purifiers when on sale. They come with a fantastic filter that gets replaced every year. When you sign up for automatic replacements, they confirm the date of your 1st fi... Mehr ansehen
We love our new Alencorp air purifier. I am no longer suffering allergy symptoms from indoor particulates created from our wood stove , or by our sweet dog. The air is fresh & clean and we are al... Mehr ansehen
Purchased the I-75 last year and upon arrival, when plugging it in, it was defective. I returned it and cancelled the subscription for the filter. I just received a filter for that device I no lon... Mehr ansehen
Unternehmensdetails
Über Alen Corporation
Informationen, die aus verschiedenen externen Quellen stammen
Always putting customers first, Alen continues to develop products that address the growing list of health concerns related to poor indoor air quality. In addition to allergies, this includes asthma, chemical sensitivities, chronic obstructive pulmonary disease (COPD), lung disease, heart disease and other respiratory illnesses.
Alen is shaping the future of the indoor air purification industry by developing high quality products and becoming the first and only company to offer a Lifetime Limited Warranty—providing customers pure air for life.
Kontaktinformationen
2929 Longhorn Blvd, Suite 103, 78758, Austin
- 800-630-2396
- trustpilot@alencorp.com
- alencorp.com
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Customer service staff were courteous and helpful.
Great product! Would buy again from this company.
HAPPY V-ALEN-TINE'S DAY!
WE HAVE HAD OUR ALEN A350 AIR PURIFIER FOR ALMOST 2 YEARS NOW AND IT HAS MADE A HUGE DIFFERENCE IN THE AIR QUALITY IN OUR HOUSE. IT SITS IN OUR GREAT ROOM AND BASICALLY PURIFIES THE AIR IN 3 ROOMS (GREAT ROOM, KITCHEN, & SUNROOM). WE KEEP IT ON "2" WHILE WE ARE AT HOME AND THEN TURN IT UP TO "4" AT NIGHT,. WE HAVE A DOG THAT SHEDS AND WE HAVE NOTICED A TREMENDOUS DIFFERENCE IN THE AIR QUALITY SINCE WE STARTED USING IT. IT ALSO DOES A PERFECT JOB IN TAKING OUT ODORS - SUCH AS COOKING ODORS. IT IS SO EASY TO KEEP CLEAN AND TO CHANGE THE FILTERS. THE GREAT THING IS IT WILL LET YOU KNOW WHEN IT IS TIME TO CHANGE THE HEPA FILTER AND WE CAN GO ALMOST A YEAR BEFORE CHANGING IT. ABOUT ONCE A MONTH I SWEEP OFF THE BLACK FILTER THAT COVERS THE HEPA. WE LOVE IT!
Creates clean, sweet smelling fresh air.
We love our new Alencorp air purifier.
I am no longer suffering allergy symptoms from indoor particulates created from our wood stove , or by our sweet dog.
The air is fresh & clean and we are all much healthier & happier having purchased our Alen and running it daily.
Thank you!
ordercatcher
The machine is to loud.I can not tell if it is helping.I trust it is.

Antwort von Alen Corporation
Quite satisfied with Air Purifier and Dehumidifier
I purchased an air purifier and dehumidifier and both are functioning well. The dehumidifier arrived with a broken wheel but Alen Corp sent me a new wheel within days after reporting it. The Air Purifier is quite noisy on the highest two settings but we sleep with it right next to our bed on the lowest setting, and hardly notice any noise at all.
Your service and products are excellent.
I bought a T 500, and I love it. Thanks for the great customer service.
Great product great service!
The purifiers work great, the air in my home is much cleaner. It also takes care of bad oder. A week after I bought my two purifiers they went on sale, I sent an email asking if I could get a refund for the difference of what I paid and the sale price and they did it right away! Amazing service
Outstanding Product
We have one of the Alen room air purifiers (T300) for a couple of years now and it works as advertised. We receive our air filters every six months and are very satisfied with their service. This year at Christmas time they even reduced the cost of their filters which made it even better. Amazing product with great service!
My Dustbuster
Removes lots of dust daily, I clean out the pre filter weekly and have notices a decrease of dust accumulation on furniture.
The experience was easy and the package arrived--a bit slow but there was not rush.
No more to say
Machine is leaking
After working beautifully for a couple of years, it now is leaking all over the floor and carpet. Help!!!

Antwort von Alen Corporation
Love my air purifier.
For allergies and pulmonary health get an Alen Air Purifier.
Bought two and were delivered earlier than I expected.
One was for me the other was for my son. The unit is very quiet at low speed, I have to put my hand at the exhaust end to determine if it still working. I rank the product 4 stars because it is very hard to removed the face cover to check if the filter needs replacing. The instruction stated to raise the face plate up, but it will not budge (my son had to force it by pull it up front instead). Because of this issue I am reluctant to check the filter's status because I might break something. (So I plan to do check after 3 months or more given a 24/7 use).
Best purchase in a very long time!
The air purifiers I purchased from Alen are amazing. I can finally breathe again at night. No more making funny noises with my throat or hearing my husband snore. I never would have believed the air purifiers would have made such a big difference in the quality of the air we breathe. We purchased a large unit Breathe Right for the family room and run it every time we open the woodstove to add wood and occasionally during the day. The small tower unit, we run while we sleep. I would recommend these purifiers to anyone who would like to breathe clean, fresh air.
One of the most trustworthy sites.
Have been a customer for several years now with no problems or troubles with the process. Would recommend to any and all.
Excellent product, excellent service.
I ordered an A350 air purifier for my daughter. Within 2 days, it was on my doorstep.
It is doing a great job helping to control her asthma. I am very happy with it.
A first class product by a first class company!
Let's face it, in our Country, service after the sale is sometimes so much trouble we simply give up. It's all our fault for not forcing these companies to make better products, or at the very least, fulfill their limited, limited, warranty. When my filter arrived damaged I had to decide if it was worth my time to try and replace it. I expected to invest a lot of time searching the website hoping that a live person would somehow, someway answer my email and offer a ray of hope.
To my surprise I received more than hope. I received immediate assistance from a person who understood my situation. My problem was their problem. In less than twenty fours a plan was set in place which exceeded my expectations. This also included a follow up email.
Having purchased my unit years earlier I have never been happier with the product, and now the outstanding customer service. I was treated like someone who has spent thousands of dollars with their company. I was treated with respect.
Thank you!
Love my Alen purifiers!
I researched air purifiers thoroughly before purchasing and found Alen to be the best choice. Upon receiving my four units, I turned them on and let them do their thing. The purifiers work extremely well as shown when changing filters. It was almost embarrassing seeing the results, but changing and resetting the filter was simple. Love the fact the purifier tells you before it's time to change so you have time to reorder filters. When we are home, the purifiers are on levels 1-2 because the noise level is low and doesn't bother us. When we go out of town, I turn them up full power since no one will be home to hear them. The noise level is not an issue as long as I follow this rule of thumb. My husband has asthma, one of our children has severe allergies, and we have a dog in the house. In the three years since we've had our purifiers, my husband has had fewer asthma attacks and our daughter has had a dramatic drop in allergy-related doctor visits. In addition, I've had no issues with any of my four purifiers. I've recommended them to many friends who have purchased as well. Thanks Alen!
No instructions installing expensive filters
For $70 for replacement filters , it's a disgrace that there are no proper installation instructions.

Antwort von Alen Corporation
Awesome products, great customer service. We love the autoship plan too!!
Our son has bad allergies and our daughter has a trach due to respiratory issues. We did a lot of research before purchasing products, and have been extremely happy with the various air filters we have purchased from Alen. By far our favorite product is the Paralada, but we like our other filters from Alen we have purchased as well. A short story... we had our house tested for mold and the test came back negative, but I realized I failed to turn off the Alen air filters we had in the areas tested. A second test was performed and mold spores were detected and upon tear out of a basement wall, moisture and mold was prevalent about 3 feet away from the air filter (Paralada). The filter surpassed my expectations and I can not imagine our home with our the units we own.
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