19thlabgolf Bewertungen 117

TrustScore 4 von 5

4.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Their customer service is first class. You’re dealing with real people who are passionate about their product. My husband loves his golf shorts he received for Christmas. Super comfortable, dry rea... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I went back and forth a bit during the purchase, and the parcel took slightly longer than expected to arrive. However, the service was good overall, and I finally received the items in good condition.... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Absolute effing garbage. Cheap product made with cheap fabric CLAIMING to be Australian through their Ai advertising when they clearly aren’t. Customer service was abysmal in letting me return a produ... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had an issue related to receiving the wrong size probably due to my fat fingering the web site order. Sarah from 19thlabgolf assisted me and reshipped the entire order with the right sizes. No ext... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

4.0

Gut

TrustScore 4 von 5

117 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 92 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 4 von 5 Sternen

Great Satisfaction

My husband and son both love their shorts saying they're soooo comfortable. I had a small glitch with part of my order but communication with the company has been swiftly answered and the glitch seen to - so much so, that both my husband and our son have ordered more shorts!

16. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I ordered 3 pairs of shorts

I ordered 3 pairs of shorts. Blue ,grey, and white.
Wore the blue ones and after 1 hour the cheap zip failed and had to spend the rest of the day hearing my fly was open.
I decided to try the grey ones next. Never even got out the door as they forgot to add the button at the front when the made them , so I could not close them.
Haven’t tried the white pair yet. Certainly won’t take the risk of trying to play golf in them.

Tell me where I can send them back!

10. Dezember 2025
Bewertung ohne vorherige Einladung
19thlabgolf-Logo

Antwort von 19thlabgolf

Sorry to hear about this, that’s definitely not the experience we want for our customers.

Please reach out to us at support@19thlabgolf.com with your order number and we’ll get this sorted for you as quickly as possible.

Bewertet mit 5 von 5 Sternen

Service

Had a small issue - sorted quickly and efficiently

15. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The shorts are exactly as marketed and…

The shorts are exactly as marketed and when I planned to return a pair because I didn't like the color - they were exceptional with their service and arranging that. Great shorts - on and off the course.

9. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolutely great customer service!

Absolutely great customer service!! We had a small issue with the sizing at our end and the team @ 19th Lab Golf sorted it out straight away and with absolutely no issues or difficulties. Excellent service

14. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Possible scam (Updated)

I ordered 2 pairs of shorts and one of them stretched and did not return to its original condition on first wear. I tried to contact for refund or replacement under the 30 day money back policy, however I have not heard back and now my email address is not accepted.
Not happy and possibly a scam, however will never know if you don't get a chance to discuss...
Not recommended....
I have since been contacted and the shorts are going to be replaced. Happy with the final outcome and the service in the end, however still to see it the product meets expectations with the new pair. The log in process had a bit of a glitch and now I have access.

12. Januar 2026
Bewertung ohne vorherige Einladung
19thlabgolf-Logo

Antwort von 19thlabgolf

Thanks for your feedback, and sorry to hear about your experience.

We’ve emailed you regarding your issue and sent through the next steps to get this resolved. If you can’t see our reply, please check your spam/junk folder just in case.

Please reply to our email when you get a chance and we’ll sort it out for you.

Bewertet mit 3 von 5 Sternen

My partner takes size 36 andxl to big

My partner takes size 36 and i ordered xL they were to big.he used a belt and said they were comfy.label says 92 per cent polyester.8 percent spandex.he doesnt like wearing a belt to golf.he likes past his knees shorts and these were knee above .i asked about length he said something like my nobby knees.i said to please get over it and try them.delivery was not immediate but here comes xmas all good.

6. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Rip Off Buyer beware

Ordered 2 X 34 inch shorts, received 36 " way too big.
Sent several emails for a refund, no replies....this is a scam business. That's why they don't use PayPal.
I am in the process of lodging a formal complaint to Office of Fair Trading Qld and that ACCC.

29. Dezember 2025
Bewertung ohne vorherige Einladung
19thlabgolf-Logo

Antwort von 19thlabgolf

Hi John,

We’re genuinely sorry to hear about your experience and the frustration this has caused. This is certainly not the experience we want for any customer.

We do offer size exchanges and resolutions, and we’d really like the opportunity to look into your specific order and help resolve this properly for you.

Could you please email your order number to support@19thlabgolf.com so our team can review this and assist you as soon as possible?

We appreciate you bringing this to our attention and hope we can make this right.

Bewertet mit 5 von 5 Sternen

Great buy ⛳️

Shorts are exactly as described on the website. True to size fit, plenty of stretch, no chafing, comfortable and enough pockets.
I have worn them for a few rounds so far and am very impressed.
Thank you 19th lab golf ⛳️🏌‍♂️

22. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Pretty good on e they arrived...

Update : Ok, besides the slow postage and pretty ordinary customer service, once they turned up they are pretty good shorts. Very comfortable and well designed. Ill give you a few more stars.

Order confirmed and tracking number sent a week later, but remains on pending 2 weeks later. Bombarded with spam for days after ordering. No reply to queries. Assume its a scam with a stack of AI positove endorsements.

13. Dezember 2025
Bewertung ohne vorherige Einladung
19thlabgolf-Logo

Antwort von 19thlabgolf

We’re genuinely sorry to read this and understand why the experience so far has been frustrating. We want to be very clear that we are a legitimate business, and your order has not been a scam.

During the recent Black Friday / holiday period, we experienced demand far beyond what we anticipated, which caused delays in fulfillment and slower tracking updates from our courier. For that, we sincerely apologise.

We would really like the opportunity to resolve this properly for you. Please reach out to us directly at support@19thlabgolf.com with your order number, and our team will personally follow up to ensure you’re taken care of.

Bewertet mit 1 von 5 Sternen

Size chart not the same as product. Very disappointed

I ordered a size 34” which on their size chart is a L. When it arrived their L was 36” and too big. They send they would send replacements and nothing has been sent so been waiting for just about 4 weeks for this product. Will keep trying to cont them but at their point I just want a refund! Very disappointed!!! Terrible service.

20. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Shorts are ordinary at best

Shorts are ordinary at best.
Tried to return but was told that the returns were in USA. Asked for a refund and they offered 50% after negotiation.
No PayPal refunds either.
Stay away.

Yes to clarify your initial response was a credit of 30% so after negotiation I did accept a 50% refund. So yeah I was correct.

10. Oktober 2025
Bewertung ohne vorherige Einladung
19thlabgolf-Logo

Antwort von 19thlabgolf

Hi Todd, thank you for your feedback. To clarify, we offered a 50% refund as a faster alternative to returning the item, an option you accepted while also keeping the shorts. We always aim to handle returns and refunds fairly and in line with our stated policy. If you need further assistance, our support team is here to help.

Bewertet mit 5 von 5 Sternen

Tour flexibility golf shorts

I originally bought the black pair of shorts, tried them on and immediately ordered the other colours except white. I've worn the black and light grey on the golf course and both are super comfortable. May be time I bought the white pair.

22. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing products and service!

This company is amazing! Their products the best. Their customer service outstanding. I bought several pairs of shorts for my family and 2 pairs were too large. I emailed 19thlabgolf and got a response within 8 hours.
To my surprise they replaced the 2 pairs at no extra cost and let me keep the other 2 (to give to a friend). What a great outcome.Thanks Sarah. I’ll be buying more!!

17. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Extremely comfy

Honestly, these shorts surprised me. They fit perfectly, no bunching, no weird adjustments mid-swing, just super comfortable and flexible. The fabric feels premium but still lightweight, and they actually look good both on and off the course. I filmed all day in them and didn’t have that annoying heavy or sticky feeling you get with regular golf shorts. Definitely worth it if you want something that moves with you and doesn’t make you look like your dad on the course.

1. November 2025
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

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