Their customer service is first class. You’re dealing with real people who are passionate about their product. My husband loves his golf shorts he received for Christmas. Super comfortable, dry rea... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Their customer service is first class. You’re dealing with real people who are passionate about their product. My husband loves his golf shorts he received for Christmas. Super comfortable, dry rea... Mehr ansehen
Unternehmen hat geantwortet
I went back and forth a bit during the purchase, and the parcel took slightly longer than expected to arrive. However, the service was good overall, and I finally received the items in good condition.... Mehr ansehen
Absolute effing garbage. Cheap product made with cheap fabric CLAIMING to be Australian through their Ai advertising when they clearly aren’t. Customer service was abysmal in letting me return a produ... Mehr ansehen
Unternehmen hat geantwortet
I had an issue related to receiving the wrong size probably due to my fat fingering the web site order. Sarah from 19thlabgolf assisted me and reshipped the entire order with the right sizes. No ext... Mehr ansehen
Unternehmen hat geantwortet
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
My husband and son both love their shorts saying they're soooo comfortable. I had a small glitch with part of my order but communication with the company has been swiftly answered and the glitch seen to - so much so, that both my husband and our son have ordered more shorts!
I ordered 3 pairs of shorts. Blue ,grey, and white.
Wore the blue ones and after 1 hour the cheap zip failed and had to spend the rest of the day hearing my fly was open.
I decided to try the grey ones next. Never even got out the door as they forgot to add the button at the front when the made them , so I could not close them.
Haven’t tried the white pair yet. Certainly won’t take the risk of trying to play golf in them.
Tell me where I can send them back!

Antwort von 19thlabgolf
Had a small issue - sorted quickly and efficiently
The shorts are exactly as marketed and when I planned to return a pair because I didn't like the color - they were exceptional with their service and arranging that. Great shorts - on and off the course.
Absolutely great customer service!! We had a small issue with the sizing at our end and the team @ 19th Lab Golf sorted it out straight away and with absolutely no issues or difficulties. Excellent service
I ordered 2 pairs of shorts and one of them stretched and did not return to its original condition on first wear. I tried to contact for refund or replacement under the 30 day money back policy, however I have not heard back and now my email address is not accepted.
Not happy and possibly a scam, however will never know if you don't get a chance to discuss...
Not recommended....
I have since been contacted and the shorts are going to be replaced. Happy with the final outcome and the service in the end, however still to see it the product meets expectations with the new pair. The log in process had a bit of a glitch and now I have access.

Antwort von 19thlabgolf
Very comfortable shorts, ideal for summer, good selection of colours
My partner takes size 36 and i ordered xL they were to big.he used a belt and said they were comfy.label says 92 per cent polyester.8 percent spandex.he doesnt like wearing a belt to golf.he likes past his knees shorts and these were knee above .i asked about length he said something like my nobby knees.i said to please get over it and try them.delivery was not immediate but here comes xmas all good.
Ordered 2 X 34 inch shorts, received 36 " way too big.
Sent several emails for a refund, no replies....this is a scam business. That's why they don't use PayPal.
I am in the process of lodging a formal complaint to Office of Fair Trading Qld and that ACCC.

Antwort von 19thlabgolf
The shorts are incredibly short!
In the video it seems like they are knee length....but they are not!
Very disappointed. And bought three pairs. 😒
Shorts are exactly as described on the website. True to size fit, plenty of stretch, no chafing, comfortable and enough pockets.
I have worn them for a few rounds so far and am very impressed.
Thank you 19th lab golf ⛳️🏌♂️
Update : Ok, besides the slow postage and pretty ordinary customer service, once they turned up they are pretty good shorts. Very comfortable and well designed. Ill give you a few more stars.
Order confirmed and tracking number sent a week later, but remains on pending 2 weeks later. Bombarded with spam for days after ordering. No reply to queries. Assume its a scam with a stack of AI positove endorsements.

Antwort von 19thlabgolf
I ordered a size 34” which on their size chart is a L. When it arrived their L was 36” and too big. They send they would send replacements and nothing has been sent so been waiting for just about 4 weeks for this product. Will keep trying to cont them but at their point I just want a refund! Very disappointed!!! Terrible service.
Shorts are ordinary at best.
Tried to return but was told that the returns were in USA. Asked for a refund and they offered 50% after negotiation.
No PayPal refunds either.
Stay away.
Yes to clarify your initial response was a credit of 30% so after negotiation I did accept a 50% refund. So yeah I was correct.

Antwort von 19thlabgolf
I originally bought the black pair of shorts, tried them on and immediately ordered the other colours except white. I've worn the black and light grey on the golf course and both are super comfortable. May be time I bought the white pair.
Amazing shorts! Unreal material and super comfortable to wear!
This company is amazing! Their products the best. Their customer service outstanding. I bought several pairs of shorts for my family and 2 pairs were too large. I emailed 19thlabgolf and got a response within 8 hours.
To my surprise they replaced the 2 pairs at no extra cost and let me keep the other 2 (to give to a friend). What a great outcome.Thanks Sarah. I’ll be buying more!!
Fantastic golf shorts, super comfortable and the 2 for 1 price tag is a bargain.
Customer service is exceptional!
I received an amazing 3 pairs of shorts, after a friend accidentally ordered them wrong satisfaction in error. The service was amazing and I will definitely be back for. Ire.
Honestly, these shorts surprised me. They fit perfectly, no bunching, no weird adjustments mid-swing, just super comfortable and flexible. The fabric feels premium but still lightweight, and they actually look good both on and off the course. I filmed all day in them and didn’t have that annoying heavy or sticky feeling you get with regular golf shorts. Definitely worth it if you want something that moves with you and doesn’t make you look like your dad on the course.
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