Resolution of a complaint
I had issues with So Energy concerning taking meter readings. The company took out a complaint on my behalf, which was dealt with by Debbie. In her hands the issue was dealt with efficiently and effectively. Throughout Debbie remained in close contact, answering my Emails quickly and keeping me up to date on progress. Thank you so much Debbie
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von So Energy
Hi Lesley,
We're happy to hear that the meter reading issues were resolved efficiently. We appreciate that the complaint was handled effectively, with close communication and prompt email responses. Thank you for sharing your positive experience.
Kind Regards,
Laurence
So Energy Team