Lovely smelling perfumes but unfortunately the oils have ruined a number of my tops now. If you accidently touch your clothes with the oil, it will stain which makes these pretty impractical.
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von Sunnamusk London
Dear Sophie
Thank you for your feedback. We’re glad to hear you enjoy the lovely scents of our perfumes and oils. We’re very sorry to hear about the staining issue — our oils are highly concentrated, which can sometimes affect certain fabrics. We appreciate your comments and will ensure this is highlighted to help future customers.
I used Parking Mate as they were recommended to me, however, after providing some generic letter, which didn't outline clearly any substantive reason for appeal I thought I'd take my chance and submit anyway. As expected, the PCN issuer came back saying 'huh?'. So I reached out to parking mate for help - I made clear that I was already out of the time limit as the letter had been delayed over the Christmas period, but 5 days later and all the response I've had is 'we are updating our system'. I've had to respond myself and completely wasted my money and time bothering with this company. Use ChatGPT or MoneySavingExpert - much more use!
Trustworthy company, but you get what you pay for, very cheaply made glasses with designs which offer style but not substance. Customer service however, is fantastic.
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Firmoo
Hello Sophie,
Thank you for taking the time to share your review.
While we strive to offer stylish and affordable eyewear, we understand that durability and substance are equally important to your experience. Please be assured that all orders come with a 60-day return window and a 365-day quality warranty to address any possible defect in materials and workmanship.
We have reviewed your order and can confirm that a full refund has been processed due to comfort issue, stemming from the prescription input error at the time of ordering. If you have any further questions or if there is anything else we can assist you with, please don’t hesitate to contact our customer service team (Livechat: 24/7).