Efficient refund
I phoned customer service to request a refund as I had accumulated a large credit balance while my house was unoccupied while I was having some renovations done, the agent I spoke to Bradley was friendly and professional, he arranged a full refund in a very efficient manner, without any drama.
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von So Energy
Hello Eth,
We're happy to hear that the refund process was handled efficiently and without complications. We appreciate you acknowledging the helpful and professional service you received. Thank you for your feedback.
We're always here to help! If you require any further assistance, please don't hesitate to get in touch through any of our support channels: https://www.so.energy/support/home
Kind Regards,
Jag.
So Energy Team.
