Do Not Buy!
The wallet is superb. It is so easy to transfer crypto in but since the recent upgrade it is impossible to withdraw. I have been trying for two weeks to withdraw but still no joy. The customer service is appalling, it takes a day or two for a reply to be sent and when it does arrive they blame the user. Many Ellipal users are on Reddit trying to get an answer. Beware. Beware. Beware.
In response to the Ellipal customer services reply below, yes, they did eventually fix the problem. However, for almost a week I was left thinking I had lost all my crypto as the wallet initially showed a balance of zero. It made for a very stressful experience particularly as this was my first time using the Ellipal Titan Mini.
The Ellipal system of sending / receiving crypto between exchange / wallet / phone app using an easy-to-use scanning and confirmation method is brilliant and dead easy to use. I would give it a definite 10/10 and would say it is comparable to the Ledger Nano X and Ledger Live phone app setup. But what lets the Ellipal down is the lack of prior communication from the Ellipal team: you just cannot release a firmware update which temporarily deletes peoples funds and causes account havoc; its just so unprofessional.
In conclusion: if Ellipal sorted the tech department out so that any software / firmware issues were fully glitch tested prior to release then yes, I would say that as of 2022 the Titan Mini is amongst the best wallets you can buy.
4. Dezember 2022
Bewertung ohne vorherige Einladung