Absolutely useless woman answered thr phone and said I would have to take my tiguan into vw main dealer to get it diagnosed by them but as I work in the trade as she was told it had properly had a diag done and it was a faulty start button but she wants me to shell out for a diag which is over 100 pounds first then them fit the part to bill me even more which for a 10 minute job seems a bit stupid as I work in the trade so I brought a start button now it works fine 77.04pounds !!! Vw are ridiculous I work on behalf of aa ,rac and green flag so if I csrnt diag and find the fault why do they send us out to do there job form them !!!!! The woman i spoke to needs to get her facts straight !!!!! And stop reading of a script