Zulily 

Leggings are a joke. So tight. Horrible. Don't waste your money. Took longer 3 weeks. Then disappoint

Bad Quality and very poor sizing.
I ordered my usual size to find that the items were so big compared to the size purchased in normal shops. Was told to check their sizing guide but that is for normal clothes and not sport wear which as EVERYONE knows comes smaller. They refused to pay postage to return and also when I entered special code for reduced postage when purchasing the website wouldn't accept it. I have ordered a couple of time from Zulily but have come to the conclusion that the sizing is way out and quality is fit for dish rags only. Will I buy from them again. NO!!! I've learned my lesson. Crap quality. Crap Customer service. ! AVOID THEM!

First the shipment came from China (I guess) and I waited over a month for the products I ordered (3 items). The dresses were SEE-THROUGH! literally! The shoes (although I ordered my usual size that I have always ordered from Amazon, Zappos and many other websites and in stores with NO problems) were two sizes too big (even though it was the size I ordered). So I was charged $8.95 for original shipping. Then $8.95 to return the shoes. Then, another $8.95 for the return of the see-through dresses because they were delivered over a month later.

So that is $26.85 just for shipping alone. And I have nothing but time that I had to take to ship back to show for it. Then I found out that (even though the dresses were see-through, and the shoes two sizes too big) that this ONLY constitutes a store credit. I explained that this needed to go back to my credit card. Personally, I will NEVER order anything from Zulily again. So a store credit is like throwing away $75+ dollars. A-Pree-elle (service supervisor) explained that they would put it back on my credit card (we shall see) minus one of the shipping charges, but I should know that SEE-THROUGH does not constitute a defect. Really? She further explained that "sleek fabric" on Zulily means transparent fabric. Gosh, I have never ordered from Zulily before and I guess I should have just somehow known that? Nonetheless, I don't know what else to say except that I hope they return to my card and that I only lost $17.90 in total costs for shipping. Will update if my card does not get reimbursed. Although I cannot give less than one star rating anyway! Will never, ever order from Zulily again. Seems a bit like a scam.

Shocking......it says free uk delivery BUT on phoning u have to buy a product then “maybe” get free delivery on the next one??!!?????

One swimsuit went missing, after according to tracking, it had arrived in the U.K, Zulily arranged for replacement with $5 compensation but unfortunately arrived a size too large in body bit small on bust without any support, so definitely not suitable, I did measure myself properly as to their measurement page, Now I find swimwear is none returnable so have wasted the month it took to arrive plus £28. plus.

I'm not really a regular online shopper but I gave Zulily a try and both times I had a very good experience. A year ago as my first time I bought some lovely boat shoes but I made a mistake in size so, next morning when I realized it I called their customer service and a very nice lady tried to help me but unfortunately that model was unavailable in my real size and I didn't like other models. Therefore, they refunded all my money immediately and without further questions!
This February as a birthday present for my daughter I ordered a pair of black pumps and received them in three weeks time, just as they stated. They are really beautiful and classy with excellent quality and my daughter absolutely looooove them.
Luckily I didn't read all these bad reviews before shopping because my overall experience was good.

I have used Zulily.co.uk regularly for over 4 years now and never had a blip. As someone else said, if you understand how the site works and are prepared to wait a while for delivery, then it works seamlessly. I've had some really beautiful items from here at unbeatable prices, especially clothing and footwear for my granddaughters, forever getting commented on. I think it's unfair for people to mark the site down because they haven't read the info properly.

I have shopped with Zulily for a couple of years now. My very first order was incorrect, but I was refunded and tried them again and have always been very satisfied. I'm not sure if people understand how the operation works - it's a flash sale company using trading partners, they hold very little inventory in their warehouse. When the sale is over, the order is placed with the manufacturer/trading partner and then shipped from wherever in the world. NEVER order if you need it quickly and plan ahead for kids sizing/seasonal stuff. Three weeks is normal from ordering to receiving the goods in the UK, but it will only tell you the due receipt date when you have placed the order, which isn't ideal. I haven't found anyone in the UK who offer as good a deal, especially kids sportswear/casual wear.

I just bought some Tommy Hilfiger items, the fabric is very cheap, I don't think they sale genuine brand clothing.

Unless you have months to spare before you need the goods please don't bother. I'm gutted I didn't read reviews on here first before ordering. I'm 3 weeks in waiting already and some of my goods are still 'in transit' from goodness knows where and dates keep changing (going back). Others are still in the ordered stage. I did contact them and all they said was that my goods would be dispatched next month then shipment would take 6-10 days. What??? I've spent a lot of money with them and now I just feel like cancelling. They should stipulate how long it will take to get your goods before you buy. The clothes are for my 5 year old and they'll probably have grown out of them by the time they arrive.

i just started using an online shopping site i really like zulily because it is in american sizing not the asian the clothes i ordered were good quality

Every time I have emailed customer service they have been very helpful. Items take a while to come in but I always satisfied with what I get.

I've ordered twice from Zulily and both times the items have arrived in the timeframes they said (3 weeks or so). In both cases I was disappointed with the quality of a couple of items and I contacted Zulily and was immediately issued a refund. Reading the older reviews, I guess there's been a change in company policy but I've not had any problems with the refund process.

So far I have received 3 of 4 baby outfits that I ordered. One of them was personalized and I am extremely happy with it. The onsies are of good quality. Just waiting on one more personalized item and I am confident that I will be happy with it too.

I'm surprised to see all the bad reviews on here. I ordered a bunch of things on here for Christmas, a trampoline, clothes, comforters, maternity stuff. My only complaint is that one of the comforters didn't get shipped out on time, but I called them and they cancelled the order ASAP and issued a refund super quick including the shipping. They have excellent pricing, and huge selection. I guess they can improve the sort by section to make the search a little easier... but I love ZULILY!!!!!

Stay away...far away! They promised - enticed me with you Will receive before Christmas and when I didn't get my order two calls and an email said it was MY problem!

This is the first and last time I waste my money on this site. I ordered three tunics and they are so thin that I'm afraid that if I wash them they might fall apart. Plus, one of them was stretched out beyond belief. The neck was stretched so much that it would not even stay up on my shoulders. And the length; well, it came down almost past my knees. Sure didn't look like that in the picture. And then, to add insult to injury, they won't even let you return or exchange items that don't fit. So I say, people, don't waste your money on this site and don't be fooled by the pictures. I only wish I had known before I wasted my hard earned money on items that are useless now (except maybe as dust rags).

Merchandise not delivered they will not replace it...Full disclosure I did place an order and receive it. The merchandise was within my expectations, but My second order only 1 out of 2 items showed up. It took almost 22 days for me to receive that Item. I contacted Zulily requesting a replacement before Xmas and they refused. They are saying I need to wait an additional 10 days. I will not shop from a company who takes my money and does not resolve shipping issues. I'm going to have to dispute with my bank and that's upsetting!!

Zulily - Yes, well, in my opinion deserves no starts at all.

I ordered from this company around 2 months ago and my items came in drips, and when I did get them, the quality was rubbish. Zulily, is very good at taking very good pictures of their products, yet their products are absolute rubbish!

I returned 3 clothing items that I purchased from them within their 14 days stipulation, but their customer service and website (my orders) claim they did not receive my returns, meaning I paid for the items, returned them (so I don't even have the items) and have nothing - not even the items!

Why is this company allowed to trade? How can I complain so that they can be caught at all the wrong that they are doing?

Since there is no way for me to write a review on their facebook page, let's try this out. I would like to formally warn any current or potential customers of zulily that they should be avoided at all costs. In today's age of Amazon.com, it's hard to justify spending money on shipping on a webite that touts no returns. However, on the rare occasions when I've had an issue, I've been given a store credit and been satisfied. This time, I'm done. I ordered a My Little Pony t-shirt in a size 7/8. The shirt is not a 7/8, despite what its tag says. It's a size 6, at best, maybe a 5. Anyway, I asked zulily if it were possible to return it for a refund. They happily sent me a return label for FedEx and said they would be taking the $5.95 for that out of my refund, leaving me with a store credit of $1.79....When I write reply saying that it's ridiculous that I have to wait 3 weeks for it to come, super slow and cheap USPS style and they want to charge me for FedEx (let alone the fact they want to charge me at all when this is NOT the size it's supposed to be)?! Plus, I don't want store credit. I want it back on my credit card. Their reply was laughable....So yeah, zulily has a laughable and ridiculous return/refund policy, customer service that just parrots back the same B.S. that you're trying to say isn't acceptable, it no longer allows PayPal Credit, the items on the site have little to no description (so I always have to go to Amazon.com to find information on each item), etc., etc. I'm done being a customer, and hopefully someone who reads this will realize they're better off elsewhere, too. Maybe it's time we just go back to shopping in a store when you can see the item before you buy it...or at the very least, just buy it on Amazon.com, they're usually cheaper anyway.