Great from start to finish, everything has been clear and well explained from the moment I entered the contract, strong communication throughout tenancy. Jason who I spoke with on the phone delivere... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
99% of cases We are penalised, and given short deadlines whenever ZD request something, but the time it takes from evidence submission for a conclusion to actually be reached is shocking. The time it... Mehr ansehen
Really positive experience with Guarantor+. I called with a fairly complicated situation two tenants on one tenancy, both needing a guarantor and Lewis took the time to walk me through every part of... Mehr ansehen
William, from the Zero Deposit team was really helpful with regards to helping me raise a claim against my former tenants. I did however encounter difficulties in trying to reach the company by phone... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Free up your cash by buying a Zero Deposit Guarantee instead of paying a costly deposit.
Kontaktinformationen
Bessemer Drive, SG1 2DX, Stevenage, Vereinigtes Königreich
- 0333 200 2541
- help@zerodeposit.com
- zerodeposit.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 89 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
William
William, from the Zero Deposit team was really helpful with regards to helping me raise a claim against my former tenants. I did however encounter difficulties in trying to reach the company by phone, as the phone lines appeared to be totally unmanned. It was only by requesting a call-back that my queries were eventually answered. I look forward to my claim progressing smoothly, moving forward.
Simple but cannot be done on phone…
Simple but cannot be done on phone which was very frustrating looking at my circumstances.
My experience with zero deposits help…
My experience with zero deposits help you with more flexibility in moving home, I was not under any pressure.
Very professional
Easy to communicate with and very professional in how they handle matters. Brynie was great help when speaking with her on the phone.
Call picked up within a few seconds…
Call picked up within a few seconds rather than being left hanging on the line. Operative explained clearly the process I needed to follow and forwarded a link to help me proceed with my claim.
Shane was very helpful and he explained…
Shane was very helpful and he explained everything and made it clear how processes work
Understanding agent
The agent i spoke with (Hefsah) was very kind and helpful. I was able to set up a payment plan that suited me, and Hefsah was incredibly supportive and understanding of my situation.
Recovery Hestar was very much helpful in all…
Hestar was very much helpful in all aspects, she made sure that I got the right help
They took the burden off my shoulders
They took the burden off my shoulders. Moving into a new home can be expensive enough, but knowing that there was an option for Zero deposit took a huge burden off my shoulders. there was even an option to pay the zero deposit via direct debit which made it more convenient.
Fantastic Service from Heinrich
Fantastic, Quick, Efficient service from Heinrich. Needed an amended policy on the same day and he managed to complete it within less than 15 min and sent all updated policy documents.
A perfect solution that worked for me
What a brilliant idea and fantastic…
What a brilliant idea and fantastic option. I know that I would ensure the property is well looked after and therefore this is absolutely a no-brainer! The service was seamless and easy to complete all necessary steps. Fantastic.
Quick and simple service providing…
Quick and simple service providing financial support
A terrible system
Our contract began from 30 June, we recieved the key at 1 July because of the zero deposit payment didn't work. We quarreled with the agent for two hours but left with nothing!!!

Antwort von Zero Deposit
Just a great service and easy to use
They made an affordable option for…
They made an affordable option for people who are struggling to pay traditional deposit during renting a new home. Moving to a new home needs more budget and with zero deposit we don’t have to pay 5 weeks rent during that hard time. We just have to pay 1 week rent which is really helpful.
The Zero Deposit Agent, Adam
The Zero Deposit agent, Adam, listened carefully to my query, took complete ownership of it, and
provided a very high level of customer service that exceeded my expectation and reassuringly gave me the confidence I sought with respect to the zero deposit guarantee for my property.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







